Communication & Engagement Advisor

If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more...

**The opportunity** Lending Operations delivers the right level of quality service, efficiently and effectively, to our customers, planners and advisers. The role of the Team Manager, Loan Servicing is to manage the mortgage loan servicing function to efficiently process loan servicing requests from the Banks’ existing customers and finance brokers. This...

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

**The opportunity** The purpose of the Mastertrust Superannuation Administrator is to ensure the delivery of best possible customer services to AMP’s Master Trust (retail and corporate superannuation) customers, advisers and employers while contributing to a high performing team. **How you will make an impact** - Providing outstanding service to AMP’s...

**The opportunity** AMP Bank Operations is responsible for delivering a client centric service offering that enables the AMP Bank strategy. The Financial Hardship Officer will respond to requests for assistance from clients who are experiencing financial difficulty and are unable to meet the contractual repayments on their AMP Bank Home Loan. **How you will...

**The opportunity** AMP Bank Operations is responsible for delivering a client centric service offering that is enables AMP Bank strategy. The main focus of this role is on the client, with a large part of the workday involving processing client requests, monitoring and supporting all payment channels. **How you will make an impact** - Providing outstanding...

**The opportunity** **How you will make an impact** - Observing the Bank’s policies and procedures when assessing loans for approval or decline. - Maintain credit quality standards expected of all analysts in the team. - Provide great customer service to our internal and external business partners by making pro-active phone calls to discuss the assessment...

The opportunity Join our Intermediary Distribution & Governance team supporting the Team Manager to ensure that the team and individuals meet operational scorecard objectives and coordinate the workflow. The Team Coordinator will provide guidance and training to team members on workflow management to increase efficiency and effectiveness within the team, as...

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

**The opportunity** The Customer Service Officer’s focus is on the customer. Being a virtual bank, meaning a bank with no branches, one of the primary functions of the CSO is to process loan variation requests for existing home loan customers and make outbound calls to these customers to confirm requests, obtain additional information, educate on options,...