Conference & Events Sales Manager - The Victoria Hotel

3 weeks ago


City of Melbourne, Australia Event hospitality & entertainment Limited Full time

Conference & Events Sales Manager - The Victoria Hotel

The Victoria Hotel, 215 Little Collins Street, Melbourne, Victoria, Australia

The Victoria Hotel is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.

About EVT

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.

About The Victoria Hotel

Part of The Independent Collection, which is a carefully curated selection of hotels. Each of which lives up to an exacting standard to offer travellers the best of luxury, elevated, urban, comfort and social experiences. While every hotel celebrates its own unique brand & experience, together the Independent Collection shares a passion for hospitality, service and quality.

About the Role

As Conference & Events Sales Manager, you’ll take the lead in driving the success of our C&E department. This hands-on role is responsible for overseeing all aspects of conference and events sales operations, with a strong focus on revenue growth, accurate forecasting, and delivering exceptional client experiences. You’ll play a key role in shaping the hotel’s selling strategy by identifying creative ways to convert enquiries and building lasting relationships with clients. Working closely with the Revenue, Sales, and Operational teams, creating a seamless journey for every guest.

This role is for a fixed term covering parental leave.

Key Responsibilities

- Manage all conference and events sales, maximising yield and conversion.
- Analyse business plans and proactively address gaps to meet revenue targets.
- Contribute to budgeting and forecasting for C&E revenue streams.
- Monitor market trends and competitors to inform sales strategies.
- Ensure accurate booking data, reporting, and source tracking.
- Build strong client relationships through networking and site inspections.
- Coordinate with hotel departments to ensure seamless event execution.
- Lead post-event follow-ups to gather feedback and secure repeat business.
- Recruit, train, and develop a high-performing C&E team.
- Maintain compliance with hotel policies, safety standards, and service quality.

Skills & Experience

- 3+ years of previous experience in similar role ideally coming from the Hotels or Event companies.
- Ability to analyse business plans, identify gaps, and implement proactive sales strategies.
- Strong understanding of market trends and competitor activity to drive commercial success.
- Excellent communication and relationship-building skills with clients, stakeholders, and internal teams.
- Proficient in event systems (e.g. iVvy), with a focus on accuracy in quoting, contracting, and reporting.
- Demonstrated leadership in team development, training, and performance management.
- Skilled in coordinating cross-departmental operations to ensure seamless event delivery.
- Guest-focused mindset with a passion for service excellence and continuous improvement.

Benefits & Perks

- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company

Join The Victoria Hotel and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

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