(Immediate Start) CRM and Loyalty Coordinator

15 hours ago


City of Brisbane, Australia Bevilles Full time

Overview

Permanent Full-Time | Cannon Hill Office + WFH • Free On-Site Parking

Help shape CRM best practices and drive data-led decisions

Join Bevilles – Australia’s most loved jewellery brand – as we redefine value, style, and innovation in the jewellery industry.

Bevilles is on a mission to become the #1 destination for quality and affordable jewellery. With 37 stores nationwide and a bold growth strategy, we’re looking for a data-driven and proactive CRM & Loyalty Coordinator to manage direct marketing campaigns, optimise customer lifecycle journeys, and support our loyalty program across Bevilles’ national footprint.

Why You’ll Love It Here

- Flexible work options to keep your work-life balance in check

- Generous staff discounts for you & your family

- A fun, inclusive, and supportive culture where your growth matters

- Access to exclusive product previews and gifting initiatives

What You’ll Do

- Execute CRM campaigns across email, SMS, push, and inbound channels

- Lead campaign briefing, performance tracking, and reporting

- Optimise engagement through A/B testing and audience segmentation

- Support loyalty program operations and internal team education

- Analyse data to reduce churn and increase customer value

What You’ll Bring

- 3+ years in CRM, retention, or direct marketing roles

- Experience with Braze or similar CRM platforms

- Strong analytical, project management, and communication skills

- Retail marketing experience and omni-channel understanding

- Technical knowledge of campaign automation and loyalty tools

Why Bevilles?

We’re a team that values innovation, accountability, and growth. You’ll be part of a supportive, creative environment where your ideas matter, and your impact is visible.

Ready to make an impact? Apply now and help us build lasting customer relationships.

#J-18808-Ljbffr



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