(Immediate Start) CRM and Loyalty Coordinator
3 weeks ago
Overview
Permanent Full-Time | Cannon Hill Office + WFH • Free On-Site Parking
Help shape CRM best practices and drive data-led decisions
Join Bevilles – Australia’s most loved jewellery brand – as we redefine value, style, and innovation in the jewellery industry.
Bevilles is on a mission to become the #1 destination for quality and affordable jewellery. With 37 stores nationwide and a bold growth strategy, we’re looking for a data-driven and proactive CRM & Loyalty Coordinator to manage direct marketing campaigns, optimise customer lifecycle journeys, and support our loyalty program across Bevilles’ national footprint.
Why You’ll Love It Here
- Flexible work options to keep your work-life balance in check
- Generous staff discounts for you & your family
- A fun, inclusive, and supportive culture where your growth matters
- Access to exclusive product previews and gifting initiatives
What You’ll Do
- Execute CRM campaigns across email, SMS, push, and inbound channels
- Lead campaign briefing, performance tracking, and reporting
- Optimise engagement through A/B testing and audience segmentation
- Support loyalty program operations and internal team education
- Analyse data to reduce churn and increase customer value
What You’ll Bring
- 3+ years in CRM, retention, or direct marketing roles
- Experience with Braze or similar CRM platforms
- Strong analytical, project management, and communication skills
- Retail marketing experience and omni-channel understanding
- Technical knowledge of campaign automation and loyalty tools
Why Bevilles?
We’re a team that values innovation, accountability, and growth. You’ll be part of a supportive, creative environment where your ideas matter, and your impact is visible.
Ready to make an impact? Apply now and help us build lasting customer relationships.
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