CRM Coordinator

6 days ago

Greater Brisbane Area, Australia Super Retail Group Full time $60,000 - $90,000 per year

This role offers more than day-to-day coordination—it's a chance to learn, grow, and make a real impact while shaping the future of customer connections.

Why this is a great opportunity

  • Career Growth: Gain valuable exposure to enterprise CRM systems, loyalty programs, and multi-channel campaigns.
  • Hands-On Experience: Work with Salesforce Marketing Cloud, segmentation, and customer journey mapping.
  • Impactful Work: Deliver campaigns that directly influence customer loyalty and experience across Email, SMS, and Web.
  • Learning Environment: Collaborate with marketing, personalisation, and technology teams while building your technical and analytical skills.
  • Future Pathways: A short-term role that could become a steppingstone to long-term opportunities in CRM, marketing automation, or digital.

What You'll Do

  • Plan, create, and deliver loyalty offers and direct marketing campaigns.
  • Build customer journeys in Salesforce Marketing Cloud and optimise segmentation.
  • Support campaign testing, reporting, and continuous improvement.
  • Ensure compliance with privacy and data protection requirements.
  • Provide insights and recommendations to improve campaign performance.

What You'll Bring

  • 1–2 years in a CRM, digital, or technology-focused marketing role (or transferable experience).
  • Familiarity with Salesforce Marketing Cloud (or similar platforms).
  • Strong attention to detail, organisation, and ability to work independently.
  • Confidence working with customer data, Excel, and reporting tools.
  • Understanding of CRM best practices, data privacy, and digital marketing.
  • A curious mindset with eagerness to learn and grow in CRM and marketing technology.

Step into a role where you'll build technical CRM skills, grow your marketing expertise, and shape the way we engage with millions of customers.

Our Culture of Inclusion:
Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.

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