
Administration Team Lead
4 weeks ago
Administration Team Lead - Outpatient Services page is loaded
Administration Team Lead - Outpatient Services
Apply locations Elsternwick time type Full time posted on Posted Yesterday time left to apply End Date: August 14, 2025 (11 days left to apply) job requisition id R006038
Administration Team Lead – Outpatient Services
Permanent full-time position
Work across two locations:
- Cabrini Specialist Centre, Elsternwick
- Cabrini Exercise & Wellness Centre, Malvern
Cabrini Benefits:
- Salary packaging up to $15,900 tax-free annually, plus $2,650 in meal and entertainment benefits
- Flexible work arrangements to support work-life balance
- Opportunities to grow your skills in a supportive and professional setting
- Excellent team culture with ongoing peer support and supervision
- Convenient locations close to public transport in vibrant Elsternwick and Malvern
About the role
We are seeking a motivated and experienced Administration Team Leader to join our dynamic Outpatient Services team. This full-time role is responsible for leading administrative operations across two key Cabrini outpatient sites.
You will play a vital role in ensuring the smooth delivery of services, supporting a collaborative team, and enhancing the patient experience.
About You
We're seeking a dynamic and experienced Administration Team Leader to drive excellence across Cabrini’s outpatient services. In this pivotal role, you’ll collaborate closely with admin staff, clinicians, and support services to ensure seamless day-to-day operations and outstanding patient care.
Key responsibilities:
- Lead and support the outpatient administration team across two locations, ensuring efficient and professional daily operations
- Build and maintain a positive team culture focused on collaboration, excellence, and continuous improvement
- Work closely with the Outpatient Manager to manage team performance, rostering, and task allocation
- Oversee billing processes including HiCAPS, Medicare, and private health fund claims
- Manage weekly banking and transaction reconciliation in line with financial and contract compliance requirements
- Coordinate core administrative functions, such as patient scheduling, informed financial consent, admissions/discharges, and certificate handling
- Provide front desk coverage as needed, ensuring a seamless patient and visitor experience
- Maintain and update clinical diaries and referral workflows through Cabrini Access Services
- Act as a liaison with internal support departments (e.g. Engineering, Domestic Services, IT) to ensure smooth site operations
- Uphold confidentiality and privacy in line with the Australian Privacy Principles and Cabrini’s policies
- Escalate complex issues to the Outpatient Manager when necessary
About you:
- Strong attention to detail with a passion for delivering high-quality customer service
- Proven leadership experience, including performance management, conflict resolution, and team development
- Flexible, collaborative, and able to work proactively in a fast-paced environment
- Effective under pressure with strong organisational and time management skills
- Proficient in Microsoft Office; experience with webPAS is highly regarded
- Previous experience in healthcare administration and/or training in medical terminology is highly desirable
If you’re an enthusiastic and experienced administrator ready to lead a dedicated team and make a real impact on patient care—we’d love to hear from you.
Apply today to be part of Cabrini’s supportive and growing outpatient services team.
Enquiries should be directed to: Susy Baenziger – Manager Outpatients 9508 5200
*Please note that interviews may be offered on application, we urge you to submit your application today
Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.
Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission.
As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
Working for Cabrini
Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years.
There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries.
Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.
Our values: Compassion - Integrity - Courage - Respect
MANDATORY FOR ALL NEW STAFF TO CABRINI
Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.
#J-18808-Ljbffr
-
Administration Team Lead
2 weeks ago
Melbourne, Australia Contour Personnel Pty Ltd Full timeLead a team of five Team Administrators - Office & Facilities Management for Melbourne office - Values-led organisation Contour Personnel is a Talent Acquisition, HR & Business Advisory Consultancy with over fifty years’ combined experience across executive search, workforce planning, recruitment, and HR consulting. We tailor our people solutions to help...
-
Administration Team Lead
3 days ago
Melbourne, Australia Peter MacCallum Cancer Centre Full timeLocation: Melbourne Job type: Not provided Organisation: Peter MacCallum Cancer Centre **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 22769 Peter Mac is one of a handful of integrated cancer research, education and treatment centres in the world. Each day our team strives to provide the very best in cancer care, even...
-
Lead Administrator
1 day ago
Melbourne, Australia Vestas Full time**|** **Full-Time** **|** **Field Operations** **Vestas Wind Australia is looking for a Lead Site Administrator to join our team at wind farms nationwide.** **As the Lead Administrator, you will report to the Regional Operations Support Manager. They oversee a team of 8 to 10 administrators located throughout Australia and New Zealand (ANZ). Together, this...
-
Accounts/Office Administrator
7 days ago
Melbourne, Victoria, Australia Team Executive Consultants Full time $75,000 - $85,000 per yearLocation: Melbourne CBD/ inner suburbsFull-Time or Part-Time (4 days)$75,000 – $85,000 + Super (Depending on Experience & Skills)We're partnering with an accounting firm that's looking for a reliable, confident Accounting Administrator to support their accountants and SMSF team with a wide range of admin and client service tasks.Your Key...
-
Team Administrator
2 weeks ago
Melbourne, Australia Aspect Personnel Full timeMid-size consultancy with friendly relaxed culture - Strong MS Office skills and helpful manner - Immediate start available **The company**: Leading Engineering consultancy servicing the Melbourne market for over 20 years and offices nationally. Busy team with a positive, friendly working environment and excellent staff tenure across the business. A...
-
Team Administrator
1 day ago
Melbourne, Australia Aspect Personnel Full timeTeam administration working alongside creative individuals - Versatile and busy role - Friendly team environment **The Company**: A highly reputable and leading multi-disciplinary Consultancy, with a welcoming office and a friendly, team-focused environment. Based in the **Inner East suburbs,** and easily accessed by public transport links. **The...
-
Team Administrator
7 days ago
Melbourne, Australia URBIS Full time**Who we are**: Urbis is people focussed, and we want the best for our team, our clients, and our communities. Our mission is about helping people create meaningful, sustainable cities & communities. We are a community of passionate problem solvers, sought out by clients for our fresh thinking and approach to their city-shaping projects. Here you will make a...
-
Administration Lead Commercial
7 days ago
Melbourne, Australia Global CCS Institute Full time**Position Title **Administration Lead - Commercial **Business Unit** Commercial **Manager **Program Management Operations Lead and dotted line to CFO **Direct Reports **N/A **Location **Melbourne, AUS **Role type **1.0 FTE, ongoing **Significant relationships ** Commercial colleagues globally Business Services Administration Leads and Business...
-
Team Administrator
7 days ago
Melbourne, Australia Aurecon Group Full timeJust imagine your future with us Aurecon is committed to creating an inclusive culture that embraces diversity and flexibility. We are an Employer of Choice for Gender Equality, as awarded by the Workplace Gender Equality Agency (Australia), and are a founding member of The Diversity Agenda in New Zealand. We have an Innovate Reconciliation Action Plan and...
-
Corporate Office Administrator
2 weeks ago
Melbourne, Australia Team Global Express Full timeWe are seeking a proactive Office Administrator to join our team and play a key role in ensuring the smooth day-to-day running of our office. As the first point of contact for visitors, you will represent the company with warmth and professionalism, while maintaining a well-organised, safe, and welcoming workplace environment. This role is ideal for someone...