Customer Service Officer

4 weeks ago


City of Melbourne, Australia Belgravia Health and Leisure Group Pty Ltd Full time

- Great career paths and development with this new Belgravia venture
- Be part of something new and exciting
- Opportunity to make a real differenceto our community

This is a great opportunity for passionate and friendly people who enjoy delighting our members and visitors and leave lasting positive impressions.

The Role

Our Customer Service Officers are the heart of our businessproviding important services such as Reception, Merchandising and sales to our members, casual users and potential new membersin accordance with our established operational routines and procedures. The primary responsibility of our Customer Service Officers is to deliver first class services to ourcustomers ensuring it’s in line ourMission, Vision and Values.

The successful applicants must be able to work afternoons & weekends.

Key areas of responsibility include:

- Provide excellent customer service to all customers, both in person and over the telephone
- Apply sound cash handling principals and use of Point of Sale (POS) systems
- Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
- Promotethe centres services and programs to customers and accept customer bookings and enrolments
- Develop and maintain good working relations with customers
- Promote and exercise good public relations at all times
- Opening/closing of the centre in accordance with security and safety procedures.

Skills & Attributes

- Positive, friendly, helpful and energetic work style
- Computer literacy, familiarity with software packages and point of sale systems
- Experience in the leisure industry is desirable.
- Current CPR Certificate.
- Police Check
- Working with Children Check

The Company

Belgravia Kids is the latest venture for the Belgravia Group and the realisation of a clear goal from Belgravia founder, CEO and Chair, Geoff Lord:

"To positively impact the lives of a million Australian Children

each year through physical activity".

Over recent years, a more sedentary lifestyle and significant population growth in our major cities have led to a rise in obesity and a worrying lack of basic physical skills. The result is that today’s kids may be the first generation with a shorter life expectancy than their parents.

The Gymnastics programs will provide the foundation of this physical literacy and, with a customised facility model and authentic gymnastics programs including KinderGym, GymFun, GymSkills and FreeG Kids, and Australian Levels Programs for Men’s and Women’s Artistic Gymnastics.

If you like the sound of us, then jump in and submit your application. We’d love to hear from you

Apply now

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

Belgravia Kids is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We’re happy to adjust our recruitment process to support accessibility needs - reach out to us at demik@belgravialeisure.com.au.

#J-18808-Ljbffr



  • City of Melbourne, Australia Kinetic Full time

    Customer Service Officer As a Customer Service Officer, you will be the point of contact for our customers on- board our bus services and within the community. This is an outdoor, customer-facing role based across various locations in Melbourne. Your responsibilities will include assisting passengers by providing transport information, customer assistance,...


  • City of Melbourne, Australia ROBERT WALTERS AUSTRALIA Full time

    Overview Are you skilled in balancing customer interactions with administrative tasks? We are looking for a dedicated Customer Service & Administration Specialist to join our dynamic team in Dandenong South. If you excel at communication, have experience with SAP, and enjoy a varied workday, we want to hear from you! The Business: This is a company...


  • City of Melbourne, Australia The Y Victoria Full time

    Our Vision is a better tomorrow where all people can belong. As the largest employer in fitness and recreation we have more than 5,000 staff at over 140centresacross Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better. About the...


  • City of Melbourne, Australia Charterhouse Full time

    Overview 6-month, part-time Customer Service Officer opportunity with a large council in the northern suburbs, across 3 locations. Rate: $37.35 per hour. ASAP start. You will work as part of a team to undertake frontline call centre and cashiering/administrative tasks to deliver effective and quality customer service across 3 locations. Travel between sites...


  • City of Melbourne, Australia AMA Group Full time

    Capital SMART is still leading the way in small to medium accident repair technology!We’re proud of our strong partnerships and growth that continues to be enabled by our 1600 + team members across Australia and New Zealand.We maintain our focus on innovation and seek to positively influence the industry. Join us and you’ll be provided with uniforms,...


  • City of Melbourne, Australia Australian Red Cross Lifeblood Full time

    Overview We are seeking a Customer Service Officer to join our team at our Melbourne Processing Centre in VIC. In this role, you will provide excellent customer service to support the timely distribution of life-giving blood and products to Approved Health Providers while maintaining a commitment to all quality, safety and regulatory...


  • City of Melbourne, Australia AkzoNobel Full time

    Select how often (in days) to receive an alert: Customer Service Officer Date: Oct 9, 2025 Location: Melbourne, AU About AkzoNobel Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including International, Sikkens and Interpon...


  • City of Hawkesbury, Australia YMCA NSW Full time

    **Date**:28 Apr 2025 **Location**: Hawkesbury, AU **Company**:YMCA NSW - **Be a part of creating great experiences for members of our community**: - **Provide first class service to all members and guests**: - **You will be the first and last person our members see in our facility** You must be able to work in variety of shifts across varying hours....


  • City of Melbourne, Australia GFG Alliance Full time

    Overview ARC (The Australian Reinforcing Company), is currently seeking a Customer Service Officer to join our tight-knit team, where you will be working closely with sales and operations to deliver an outstanding customer experience. You/'ll become part of a successful team at our Thomastown branch, where your responsibilities will include achieving KPIs...


  • City Of Kalamunda, Australia Programmed Full time

    Built on a legacy of innovation that dates to the start of the modern staffing industry, PERSOL delivers expertise at every scale by ensuring we understand the needs of all we work with. Delivering both quality temporary and permanent options, we specialise in the recruitment of Professional, ICT, Government, STEM, Management and Executive talent. We are...