Administration Officer

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

- Permanent Full Time Position (80 hours per fortnight)

- Managers and Administrative Worker Grade 1

- Join a dynamic team providing great patient customer service

- Located at The Alfred

- Great staff benefits

The Department

Approximately 1000 patients are treated daily across Alfred Health Specialist Consulting Clinics within surgical, medical and other specialties. Alfred Health Specialist Clinics is responsible for the overall delivery of several health services across the organisation providing medical, nursing and allied health services to patients across all three campuses.

The Role

This position reports to the Administration Supervisor, and is part of an administration team. The administration officer performs a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service.The Administration Officer isapproachable, responsive and provides professional service toensure best customer outcomes are delivered.

This role will see you:

- Greeting patients, handling referrals, answering phone calls, and booking patient appointments

- Supporting clinical staff, doctors and nurses with administrative tasks

Experience and Qualifications Required

Essential

- Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)

Highly Desirable

- Previous administration experience in a health setting

Desirable

- Sound administrative experience - previous hospital environment preferred, but not essential

- Personable, customer focused approach, and commitment to high quality service

- Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)

- Understanding of confidentiality and privacy legislation

- Understanding of medical terminology

- Demonstrated ability to plan work flow, prioritise and delegate to meet deadlines

Benefits

- Discounted car parking

- Salary packaging with novated leasing

- Alfred campus close to public transport

- Onsite gym

- Easy public transport access and discounted care parking

Please submit cover letter to support resume

If you have any queries regarding the role, please contact Glenise McNally - g.mcnally@alfred.org.au

Applications close at 11 pm Thursday, 13 November 2025.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

Website: www.alfredhealth.org.au

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