Member Reception Agent

Permanent full time| UNI Business | Bathurst

Your greatest motivation is to ensure that every business customer receives the best service, at the right time? Do you enjoy meeting customers and understanding their needs? Are you driven by the desire to support your teammates? We need your skills.

CHALLENGE

To support the Regional Vice President in delivering an optimal service offering, the Member Reception Agent - Business, will play a front-line role in welcoming and accompanying business customers.

A good listener with a high degree of discretion, you will receive customers in the office or by telephone and direct them to the appropriate department.

You'll play a key role in setting up appointments for your colleagues.

You'll also be involved in operational activities such as managing telephony and mail, compiling data and word processing, and liaising with other parts of UNI.

REQUIREMENTS

The person we are looking for has a college diploma in administration and one (1) year of experience in financial services, secretarial work or customer service, or a vocational diploma in secretarial studies or a high school diploma and eighteen (18) months to two (2) years' experience in financial services or secretarial work. Any equivalence in training and experience will be considered.

In addition, the person must have knowledge of the telephone system, written French (spelling and grammar), knowledge of business products and services distributed by caisses, subsidiaries and competitors, and knowledge of the philosophy and operation of a financial services cooperative.

Proficiency in both official languages.

BEHAVIORAL SKILLS

- Action-oriented
- Be customer-oriented
- Learn with agility
- Results-oriented
- Strong interpersonal skills
- Adapting to situations
- Know how to convince
- Be resilient

WORKING CONDITIONS

All applicants must be legally entitled to work in New Brunswick on the expected date of hire.

UNI is committed to providing an inclusive and barrier-free work environment. If you have a limitation that may affect your performance at any stage of the recruitment process, you can request accommodation by informing our Talent Management team.

We are committed to providing reasonable accommodations to candidates who request them, to enable them to fully demonstrate their abilities. All information received regarding accommodation will remain confidential.

UNI offers one of the most competitive compensation and benefits packages in Atlantic Canada, as well as a group insurance plan and a pension plan. Salaries are determined based on skills and experience within the salary range for each job category. All applications will be treated as confidential.

CONTEST NUMBER

2506030904IE-ANFO

Member Reception Agent - Business

Permanent full time| UNI Business | Bathurst

Your greatest motivation is to ensure that every business customer receives the best service, at the right time? Do you enjoy meeting customers and understanding their needs? Are you driven by the desire to support your teammates? We need your skills.

CHALLENGE

To support the Regional Vice President in delivering an optimal service offering, the Member Reception Agent - Business, will play a front-line role in welcoming and accompanying business customers.

A good listener with a high degree of discretion, you will receive customers in the office or by telephone and direct them to the appropriate department.

You'll play a key role in setting up appointments for your colleagues.

You'll also be involved in operational activities such as managing telephony and mail, compiling data and word processing, and liaising with other parts of UNI.

REQUIREMENTS

The person we are looking for has a college diploma in administration and one (1) year of experience in financial services, secretarial work or customer service, or a vocational diploma in secretarial studies or a high school diploma and eighteen (18) months to two (2) years' experience in financial services or secretarial work. Any equivalence in training and experience will be considered.

In addition, the person must have knowledge of the telephone system, written French (spelling and grammar), knowledge of business products and services distributed by caisses, subsidiaries and competitors, and knowledge of the philosophy and operation of a financial services cooperative.

Proficiency in both official languages.

BEHAVIORAL SKILLS

- Action-oriented
- Be customer-oriented
- Appreciate differences
- Learn with agility
- Results-oriented
- Communicate effectively
- Strong interpersonal skills
- Adapting to situations
- Know how to convince
- Be resilient

WORKING CONDITIONS

All applicants must be legally entitled to work in New Brunswick on the expected date of hire.

UNI is committed to providing an inclusive and barrier-free work environment. If you have a limitation that may affect your performance at any stage of the recruitment process, you can request accommodation by informing our Talent Management team.

We are committed to providing reasonable accommodations to candidates who request them, to enable them to fully demonstrate their abilities. All information received regarding accommodation will remain confidential.

UNI offers one of the most competitive compensation and benefits packages in Atlantic Canada, as well as a group insurance plan and a pension plan. Salaries are determined based on skills and experience within the salary range for each job category. All applications will be treated as confidential.

CONTEST NUMBER

2506030904IE-ANFO

Apply now

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