Frontline Mental Health Support Professional

3 days ago

Bathurst, New South Wales, Australia beBeeAdministrative Full time $60,000 - $90,000

About this role: We are seeking a highly skilled Medical Support Officer to join our team. The successful candidate will provide exceptional administrative support, ensuring seamless communication and coordination with clients and staff.

This is an exciting opportunity for someone who is passionate about making a difference in the mental health sector. As a Medical Support Officer, you will play a vital role in supporting our clinical and management staff, providing secretarial and reception services to people 18+ years old.

The ideal candidate will have excellent administration, time management, and organisational skills, with attention to detail. They will also possess well-developed customer service skills, knowledge of the mental health sector, and the ability to liaise with people from diverse backgrounds.

Key Responsibilities:
  • Provide superior level of secretarial and reception services to people 18+, and support clinical and management staff
  • Medical Reception duties including taking incoming calls and directing the caller to the appropriate member of staff
  • Appointment scheduling and maintenance of clients
  • General Office duties including opening and distribution of mail, typing, scanning, filing and archiving
  • Assist in the closing and securing of the building at the end of the day

Benefits:

  • Excellent Base Salary plus Super
  • Salary packaging options (up to $15,899 tax free)
  • Meals and entertainment allowance of up to $2,650
  • Leave loading at 17.5%
  • Paid wellbeing leave day per year
  • Purchase up to 5 additional leave days in a 12 month period (pro rata entitlement if part-time)
  • Paid parental leave support
  • Excellent training & career development

Requirements:

  • Qualifications: Certificate in Health Administration, Medical Practice Assisting, Business - Medical Administration, Medical Reception, or similar would be an asset
  • Previous Medical Reception experience would be highly advantageous
  • Proficient IT skills, including Microsoft Office and CRM applications would be highly advantageous
  • The ability to learn a new medical software program would be an advantage
  • Must be eligible to apply/currently hold a WWCC
  • Must hold/be willing to apply for NDIS worker screening clearance

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