Account Manager

About Us

PROK Conveyor Components is Australia’s largest manufacturer of conveyor components, specialising in high-quality pulleys, idlers, and rollers. With over 130 years of industry experience, we’re renowned for delivering engineering excellence and forming trusted, long-term relationships with our customers.

As we continue to expand our product range and open new regional service centers in 2024 and beyond, we remain committed to delivering smart, tailored solutions to the mining and materials handling sectors.

Our Opportunity

We are currently seeking a driven and customer-focused Account Manager to join our team in Bayswater, WA. This full-time, permanent role will be responsible for managing and growing customer accounts across WA.

You will play a critical role in maintaining strong client relationships, identifying opportunities for growth, and delivering value-added solutions. Working closely with engineering, estimating, and site-based teams, you will represent PROK as a trusted partner, supporting continuous improvement for our clients.

Key responsibilities include:

- Account Ownership:
Manage and grow key client accounts across WA mining and industrial sectors. Build strong relationships at both site and corporate levels and understand client needs deeply.

- Sales Strategy & Execution:
Identify and develop sales opportunities, provide technical recommendations, and close deals. Meet and exceed annual sales targets for conveyor components by delivering the right solutions to your clients.

- Client Retention & Support:
Undertake regular visits to client sites and port operations, offer on-the-ground technical support, and provide proactive follow-up to ensure long‑term satisfaction.

- Value Creation:
Implement strategic agreements such as exclusive supply or fixed‑price contracts where appropriate. Collaborate with internal teams to ensure efficient quoting, engineering input, and project delivery.

- Market Intelligence:
Gather insights on competitor activity and client operations to help PROK remain competitive, agile, and innovative in its offerings.

- Continuous Improvement:
Champion customer feedback and use it to drive service delivery enhancements and solution development. Help clients improve efficiency and performance through proactive account management.

About you

- Experienced Account Manager: With a proven background in B2B sales within mining, mechanical, or industrial sectors. Ideally with conveyor components or related engineered products.

- Technical Problem Solver: Capable of understanding client challenges and working with technical teams to design practical, fit‑for‑purpose solutions.

- Relationship Builder: You have excellent interpersonal and communication skills, and can engage confidently at all levels of an organisation.

- Proactive and Accountable: You’re driven, can work autonomously, and consistently follow through on commitments and earning your clients' trust.

What you’ll get in return

- Competitive base salary plus sales performance incentives

- All necessary tools of trade – mobile, laptop, and more

- A supportive and professional work environment

- Work for a highly respected, growth‑focused Australian manufacturer

- Opportunities for long‑term career development and training

Challenge the standard with us today. Apply now via the link below.

PROK is committed to diversity and equal opportunity. We welcome applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, culturally and linguistically diverse groups, and people with disabilities.

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