Retirement Living Manager
6 days ago
Create Vibrant Communities Where Independence Thrives
Lutheran Services is seeking a capable and community-focused Retirement Living Manager to oversee day-to-day operations and resident wellbeing at two key villages.
Location: Trinder Park (Woodridge) & St Andrews (Tallebudgera)
Employment Type: Full-Time
Remuneration range: $105,000 - $115,000 based on experience + Travel Allowance + Salary Packaging
About Us:
Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support.
About The Role:
In this full-time leadership role, you will play a pivotal part in delivering high-quality, resident-led services across two vibrant retirement communities. If you're experienced in customer-focused property or service management and bring a passion for resident wellbeing, this is your opportunity to lead with purpose.
As Retirement Living Manager, you will:
- Oversee the daily operations of both villages, ensuring compliance and resident satisfaction
- Manage village budgets, financial reporting, and resident communications
- Support maintenance planning, property presentation, and asset renewal
- Partner with marketing and sales teams to maintain occupancy and promote village life
- Build strong connections with residents, families, and the local community
- Ensure compliance with the Retirement Villages Act and relevant aged care regulations
- Champion a safe, engaging, and respectful environment where residents feel at home
About You
- Tertiary qualifications or relevant experience in retirement living, property management, hospitality, or community services
- Strong leadership, decision-making and financial management skills
- Excellent written and verbal communication with a customer-first mindset
- Ability to manage complex service needs across multiple locations
- Tenacious, collaborative, and solutions-focused
- Valid Australian Driver’s Licence
- NDIS Worker Screening clearance
- Knowledge of retirement village operations and compliance
- A background in property/maintenance or facility operations will be highly regarded
Why Choose Us?
- Salary packaging, enjoy up to $15,990 of your salary tax-free
- Exclusive supplier discounts across a range of services
- Enjoy access to our Employee Assistance Program
- Opportunities for skills and career growth
- Above Award Wages with a brand-new EA
Lutheran Services is an Equal Opportunity Employer and welcomes applications from all qualified candidates.
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