Guest Service Agent

4 hours ago

City of Brisbane, Australia Pro-invest Careers Full time

Overview

Experience the buzz as a Guest Service Agent at Sage Hotel James Street

Step into a World of Hospitality Magic

Are you ready to be the welcoming face that transforms ordinary stays into extraordinary experiences? Sage Hotel James Street is seeking an enthusiastic Guest Service Agent to join our vibrant team as a full-time, part-time, or casual employee Located in the heart of the iconic James Street precinct, our hotel is a blend of historic charm and modern luxury, offering guests a truly unforgettable experience.

Why Sage Hotel James Street?

Imagine being part of a place where every day brings new adventures, and every guest interaction is an opportunity to create magic. Our 93-room hotel, built around the historic Queens Arms, is celebrated for its unique design, locally inspired décor, and exceptional service. Surrounded by designer boutiques, trendy bars, and exquisite restaurants, we are at the center of Brisbane’s bustling culture

Your Role

As a Guest Service Agent, you won’t just be checking guests in—you’ll be crafting memorable moments and building lasting connections. Here’s what your exciting role will entail:

- Warm Welcomes: Greet every guest with a radiant smile and guide them to their rooms, ensuring their journey begins on a high note.

- Seamless Check-Ins: Make the check-in and check-out process smooth and delightful, leaving guests eager to return.

- Reservation Maestro: Handle incoming calls and reservations with finesse, creating a personal touch in every interaction.

- Personal Touch: Keep guest profiles updated, ensuring we celebrate their preferences and special requests.

- Problem Solver Extraordinaire: Address guest concerns with professionalism and confidence, turning challenges into opportunities for connection.

- Sparkling Spaces: Maintain our public areas, ensuring they shine as brightly as our service

What You Bring

- A Dazzling Personality: A warm, engaging smile that brightens any room and makes guests feel at home.

- Experience: Previous experience in hospitality is great; familiarity with Opera is a bonus—but your passion is what truly counts

- Service Passion: A genuine commitment to quality and a knack for creating unforgettable experiences.

- Flexibility & Resilience: Ability to multi-task and stay calm under pressure—every day is a new adventure

- Excellent Communication Skills: Your verbal and written skills will help you connect with guests and team members alike.

- Tech Savvy: Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) to keep everything running smoothly.

Why Join Us?

At Sage Hotel James Street, you’ll become part of a lively community that celebrates creativity, individuality, and fun Here’s what we offer:

- FREE Familiarization Stay: Enjoy a complimentary stay after 6 months to experience our hotel like a guest

- Referral Rewards: Bring your friends into the fold and earn great incentives

- Supportive Team Environment: Join a fantastic team with leaders who genuinely care about your success.

- Regular Celebrations: Enjoy team events, an Employee Assistance Program, and fabulous food & beverage discounts

Are You Ready to Shine?

If you’re excited to create memorable experiences for our guests and thrive in a dynamic team, we want to hear from you

Apply Now

Thank you to all interested candidates. Only successful applicants will be contacted. We are an equal opportunities employer, dedicated to creating a safe, inclusive, and respectful environment for all.

#J-18808-Ljbffr

  • Guest Service Agent

    5 days ago

    City of Rockingham, Australia Quest Rockingham Full time $45,000 - $70,000 per year

    Join Our Team as a Guest Service Agent at Quest RockinghamAre you passionate about providing outstanding customer service? Do you thrive in a fast-paced hospitality environment? If so, we'd love to hear from youAbout the RoleAs a Guest Service Agent at Quest Rockingham, you will be the welcoming face of our vibrant 96-room aparthotel. Your role is crucial in...

  • Guest Service Agent

    2 weeks ago

    Brisbane, Australia View Brisbane Hotel Full time

    View Brisbane is located on the corner of Sir Kingsford Smith Drive and Hunt Street. The hotel has 90 guest rooms, Plates restaurants and Bar, Chester’s Bar, and 6 meeting spaces that can cater up to 130 pax. View Brisbane is currently seeking a Full Time Guest Service Agent to be part of the Front Office Team **We are offering**: As part of our Front...

  • Guest Services Agent and Reservations Agent

    1 day ago

    Brisbane, Australia Royal on the Park Full time

    Brisbane’s leading Independent Hotel is searching for a dynamic **Guest Service Agent (full-time)** and a **Reservations Agent** **(part-time)** who genuinely enjoys exceeding guest expectations. **Why us?** - **Guaranteed** 38 hours with all the benefits awarded to a **full-time role**: - OR* part-time* permanent with a **guaranteed** 30 hours per week -...

  • Guest Service Agent

    7 days ago

    Brisbane City, Queensland, , Australia Royal on the Park Full time $60,000 - $90,000 per year

    Royal on the Park, Brisbane's premier independent 4.5-star hotel, requires an experienced Guest Services Agent to join our friendly and highly regarded Front Office team.We are looking for a Full-time Guest Service Agent with rostered shifts 5 days a week.This position will suit a well-rounded hospitality professional with the flexibility and experience to...

  • Guest Service Agent

    3 days ago

    Brisbane, Australia FV by Peppers Full time

    **FV by Peppers **offers a exclusive collection of apartments for both short-term stays and longer-term residents who are attracted by the extra prestige and service promise that comes with the Peppers brand. The impressive architectural design built over multiple towers offers amenities such as rooftop infinity pools, VIP rooms, cinema, state of the art...

  • Guest Service Agent

    7 days ago

    Brisbane, Queensland, Australia Royal on the Park Full time $60,000 - $90,000 per year

    Royal on the Park, Brisbane's premier independent 4.5-star hotel, requires an experienced Guest Services Agent to join our friendly and highly regarded Front Office team.We are looking for a Full-time Guest Service Agent with rostered shifts 5 days a week.This position will suit a well-rounded hospitality professional with the flexibility and experience to...

  • Guest Service Agent

    1 day ago

    Brisbane, Australia SeaLink K'gari (Fraser Island) Full time

    **About the Role** We are looking for a positive, motivated and professional Guest Service Agent to join our dynamic Front Office team at Kingfisher Bay Resort on beautiful K'gari (Fraser Island). The Guest Service Agent is primarily responsible for ensuring a proficient and genuine customer service delivery to provide an exception guest experience. **Role...

  • Guest Services Agent

    5 days ago

    South Brisbane, Australia Riverside Hotel Full time

    **Amazing Guest Service Agents Needed!** Are you ready to be part of our incredible team as our next Guests Service Agent / Front Desk Receptionist? We are on the lookout for AMAZING individuals who know how to provide superior customer service. If you are a vibrant, bubbly person with an eye for detail and a knack for teamwork (who likes to have a laugh...

  • Guest Service Agent

    7 days ago

    Brisbane QLD, Australia Royal on the Park Full time $50,000 - $80,000 per year

    Royal on the Park , Brisbane City-By the gardensFull-time positions with great staff benefits and self-developmentAmazing team to work with, encouraging a healthy work life balanceRoyal on the Park, Brisbane's premier independent 4.5-star hotel, requires an experienced Guest Services Agent to join our friendly and highly regarded Front Office team.We are...

  • Guest Service Agent

    1 week ago

    City of Melbourne, Australia Pro-invest Careers Full time

    Join our team at Next Hotel Melbourne! Are you passionate about creating unforgettable guest experiences in a vibrant and stylish environment? Pro-invest Group is excited to invite applications for the Guest Service Agent position at Next Hotel Melbourne, where exceptional service and immersive experiences come together in Melbourne’s premier retail and...