Guest Services Agent and Reservations Agent

1 week ago

Brisbane, Australia Royal on the Park Full time

Brisbane’s leading Independent Hotel is searching for a dynamic **Guest Service Agent (full-time)** and a **Reservations Agent** **(part-time)** who genuinely enjoys exceeding guest expectations.
**Why us?**
- **Guaranteed** 38 hours with all the benefits awarded to a **full-time role**:

- OR* part-time* permanent with a **guaranteed** 30 hours per week
- Growth and development **opportunities**:

- **Discounted** parking and food & beverage
- **EAP **support when needed
- **Supportive**, fun and friendly work environment

**Guest Services Agent**:

- Immaculate personal presentation and grooming standards.
- Passionate about positive guest experiences in all aspects of communication tools.
- Time management and excellent organisational skills.
- Previous experience using Opera PMS is an advantage.

**Reservations Agent**:

- Previous hotel experience within the front office environment
- Prior exposure to OPERA PMS is an advantage
- Ability to complete reservation enquiries, cancellations and amendments
- Comprehension of hotel selling status, rates, packages, room types, credit & cancellation policies

**About the Role**:
Whilst hotel experience is preferred, we are genuinely looking for the right people with a positive attitude that is hungry to learn - **we will train and nurture your development**; however, you do need to be computer literate due to the duties of both roles.
Key tasks will include attending to the needs of arriving and departing guests, administrative duties, cashiering, answering phones, creating and updating existing reservations as well as providing information to guests about the Hotel and its surroundings.
An equal opportunity employer. DJ Hotels (Australia) Pty Ltd Trading as Royal on the Park.

  • Reservations Agent

    7 days ago

    Brisbane, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2024290822 **Location**: Brisbane **About Us**: **About the Role**: We are currently seeking an enthusiastic and customer-oriented, entry level Reservations Agent to join our Reservations team on a Full-time basis. Reporting directly to the Reservations Manager, this position sees you promoting and selling the Stamford Plaza Brisbane Hotel...

  • Reservations Agent

    6 days ago

    Brisbane Airport, Australia Brisbane Airport Hotels Group Full time

    Currently recruiting a part-time **Reservations Agent** **This is a highly rewarding and exciting role, offering great career potential and the opportunity to work with a dynamic team of industry professionals and amazing well-established global brands.** **About Us** **The Brisbane Airport Hotels Group** encompasses the Pullman, Novotel and ibis Brisbane...

  • Renter's Agent

    2 weeks ago

    Brisbane, Queensland, Australia Urban Renter's Agent Full time

    1 day ago Be among the first 25 applicantsUrban Renters Agent is a boutique and emerging agency providing an end to end service to renters that are moving within or relocating to Brisbane. Our team is made up of experienced property managers who are licensed real estate agents and we are seeking a full time or part time agent for our Brisbane office.This...

  • Renter's Agent

    2 weeks ago

    Brisbane, Queensland, Australia Urban Renter's Agent Full time

    1 day ago Be among the first 25 applicantsUrban Renters Agent is a boutique and emerging agency providing an end to end service to renters that are moving within or relocating to Brisbane. Our team is made up of experienced property managers who are licensed real estate agents and we are seeking a full time or part time agent for our Brisbane office.This...

  • Reservations Agent

    2 weeks ago

    Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 24162920 **Job Category** Reservations **Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **COMPANY** The more you travel, the more your well-being can get left behind. But there's a place that doesn't...

  • Guest Services Agent

    4 days ago

    Brisbane, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**25026556 **Job Category**Rooms & Guest Services Operations **Location**The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management **COMPANY** Explore an exciting new career path with Marriott International at The Westin &...

  • Guest Services Agent

    7 days ago

    Brisbane, Australia Royal on the Park Full time

    **Royal on the Park Hotel** We are currently recruiting for a **Guest Services Agent** to join our Royal team. If you genuinely enjoy your profession and are keen to become part of a supportive organisational culture, then please review the required skills and experience below: **About the Role**: Key tasks will include attending to the needs of arriving...

  • Reservations Agent

    2 weeks ago

    Brisbane, Australia Royal on the Park Full time

    Royal on the Park is an independently owned and managed hotel, with 153 elegantly appointed rooms and suites, an award-winning restaurant & lounge bar and event facilities with the capacity to host up to 700 people. We are looking for an experienced Reservations Agent to join our Front Office Department for 30 hours a week over five days. **The...

  • Guest Service Agent

    3 days ago

    Brisbane, Australia Mantra Terrace Hotel Full time

    Located on Astor Terrace in the heart of Brisbane, **Mantra Terrace Hotel **boasts stylish hotel rooms and suites, elegantly decorated guest areas and an atmospheric bar and restaurant serving seasonally inspired breakfasts, lunches and dinners Monday to Friday. With a full hotel renovation from rooms to restaurant happening in mid 2020, this hotel will be...

  • Guest Service Agent

    2 weeks ago

    Brisbane, Australia FV by Peppers Full time

    **FV by Peppers **offers a exclusive collection of apartments for both short-term stays and longer-term residents who are attracted by the extra prestige and service promise that comes with the Peppers brand. The impressive architectural design built over multiple towers offers amenities such as rooftop infinity pools, VIP rooms, cinema, state of the art...