Guest Services Agent and Reservations Agent

16 hours ago


Brisbane, Australia Royal on the Park Full time

Brisbane’s leading Independent Hotel is searching for a dynamic **Guest Service Agent (full-time)** and a **Reservations Agent** **(part-time)** who genuinely enjoys exceeding guest expectations.
**Why us?**
- **Guaranteed** 38 hours with all the benefits awarded to a **full-time role**:

- OR* part-time* permanent with a **guaranteed** 30 hours per week
- Growth and development **opportunities**:

- **Discounted** parking and food & beverage
- **EAP **support when needed
- **Supportive**, fun and friendly work environment

**Guest Services Agent**:

- Immaculate personal presentation and grooming standards.
- Passionate about positive guest experiences in all aspects of communication tools.
- Time management and excellent organisational skills.
- Previous experience using Opera PMS is an advantage.

**Reservations Agent**:

- Previous hotel experience within the front office environment
- Prior exposure to OPERA PMS is an advantage
- Ability to complete reservation enquiries, cancellations and amendments
- Comprehension of hotel selling status, rates, packages, room types, credit & cancellation policies

**About the Role**:
Whilst hotel experience is preferred, we are genuinely looking for the right people with a positive attitude that is hungry to learn - **we will train and nurture your development**; however, you do need to be computer literate due to the duties of both roles.
Key tasks will include attending to the needs of arriving and departing guests, administrative duties, cashiering, answering phones, creating and updating existing reservations as well as providing information to guests about the Hotel and its surroundings.
An equal opportunity employer. DJ Hotels (Australia) Pty Ltd Trading as Royal on the Park.



  • Brisbane, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**25083492 **Job Category**Rooms & Guest Services Operations **Location**The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management **COMPANY** Explore an exciting new career path with Marriott International at The Westin &...

  • Guest Service Agent

    12 hours ago


    Brisbane, Queensland, Australia Royal on the Park Full time $60,000 - $90,000 per year

    Royal on the Park, Brisbane's premier independent 4.5-star hotel, requires an experienced Guest Services Agent to join our friendly and highly regarded Front Office team.We are looking for a Full-time Guest Service Agent with rostered shifts 5 days a week.This position will suit a well-rounded hospitality professional with the flexibility and experience to...

  • Reservation Agent

    2 weeks ago


    Brisbane, Australia ibis Styles Brisbane Elizabeth Street Full time

    Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Service Agent

    2 days ago


    Brisbane, Australia FV by Peppers Full time

    **FV by Peppers **offers a exclusive collection of apartments for both short-term stays and longer-term residents who are attracted by the extra prestige and service promise that comes with the Peppers brand. The impressive architectural design built over multiple towers offers amenities such as rooftop infinity pools, VIP rooms, cinema, state of the art...

  • Guest Service Agent

    11 hours ago


    Brisbane QLD, Australia Royal on the Park Full time $50,000 - $80,000 per year

    Royal on the Park , Brisbane City-By the gardensFull-time positions with great staff benefits and self-developmentAmazing team to work with, encouraging a healthy work life balanceRoyal on the Park, Brisbane's premier independent 4.5-star hotel, requires an experienced Guest Services Agent to join our friendly and highly regarded Front Office team.We are...

  • Reservations Agent

    2 days ago


    Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 24022327 **Job Category** Reservations **Location** W Brisbane, 81 North Quay, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is...


  • Brisbane, Australia Marriott International, Inc Full time

    **Job Number** 24105132 **Job Category** Reservations **Location** The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **COMPANY** The more you travel, the more your well-being can get left behind. But there's a place that...

  • Guest Service Agent

    17 hours ago


    Brisbane, Australia Royal on the Park Full time

    Royal on the Park, Brisbane City-By the gardens - Full-time positions with great staff benefits and self-development - Amazing team to work with, encouraging a healthy work life balance Royal on the Park, Brisbane's premier independent 4.5-star hotel, requires an experienced Guest Services Agent to join our friendly and highly regarded Front Office...

  • Guest Service Agent

    1 week ago


    Brisbane, Australia Park Regis North Quay Full time

    Park Regis North Quay is a 4-star, 40 room hotel located on the Brisbane River, within walking distance to the CBD, Southbank, QPAC and Suncorp Stadium. We are currently seeking an energetic and passionate Guest Service Agent to join our dedicated team on a casual basis. This position requires a confident, professional and well-organized person to deliver a...

  • Guest Service Agent

    2 weeks ago


    Brisbane, Queensland, Australia Courtyard by Marriott, Brisbane South Bank Full time $104,000 - $156,000 per year

    Courtyard by Marriott Brisbane South bank is looking for a Guest Service Agent to provide professional, friendly and courteous service to all guests and to respond to their requests, complaints and/or enquiries in an attentive and timely manner.To be an ambassador for the Hotel in all aspects of public relations and sales.Key ResponsibilitiesCompleting...