Guest Service Agent

2 weeks ago

Brisbane, Australia FV by Peppers Full time

**FV by Peppers **offers a exclusive collection of apartments for both short-term stays and longer-term residents who are attracted by the extra prestige and service promise that comes with the Peppers brand. The impressive architectural design built over multiple towers offers amenities such as rooftop infinity pools, VIP rooms, cinema, state of the art gym, yoga retreat, business clubs and tropical outdoor lounge area. With Peppers renowned service complementing a gamut of striking design features inspired by the exciting and nouveau vibe of Fortitude Valley, FV by Peppers is the iconic Brisbane place to stay and live.

Do you go the extra mile to create a memorable guest experiences? Join our motivated and vibrant Front Office Team as a Guest Service Agent and build your career with Accor.

**As our next Guest Service Agent, you will**:

- Deliver service excellence, from check in to check out and everywhere in between
- Often be the first point of contact for guests and visitors
- Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different from selling the hotel’s facilities to taking reservations and maintaining guest accounts
- Provide guests and visitors with local information from your vast array of knowledge regarding the neighbourhood attractions and amenities

**What we are looking for**:

- The ability to work under pressure, multitask and think on your feet to quickly resolve issues is required
- Strong communication skills and pride in personal presentation
- A passionate person who is able to make both their colleagues and guests smile
- Someone with apparent energy and a positive attitude, that they will bring with them to every single shift
- A genuine customer service focus and a strong dedication to always making our guest’s smile during their stay

**Why work for Accor?**

With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.

Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

Take advantage of special team member rates across Australia - from 30% off

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.

  • Guest Services Agent

    3 days ago

    Brisbane, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**25026556 **Job Category**Rooms & Guest Services Operations **Location**The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management **COMPANY** Explore an exciting new career path with Marriott International at The Westin &...

  • Guest Services Agent and Reservations Agent

    1 week ago

    Brisbane, Australia Royal on the Park Full time

    Brisbane’s leading Independent Hotel is searching for a dynamic **Guest Service Agent (full-time)** and a **Reservations Agent** **(part-time)** who genuinely enjoys exceeding guest expectations. **Why us?** - **Guaranteed** 38 hours with all the benefits awarded to a **full-time role**: - OR* part-time* permanent with a **guaranteed** 30 hours per week -...

  • Guest Service Agent

    3 days ago

    Brisbane, Australia Mantra Terrace Hotel Full time

    Located on Astor Terrace in the heart of Brisbane, **Mantra Terrace Hotel **boasts stylish hotel rooms and suites, elegantly decorated guest areas and an atmospheric bar and restaurant serving seasonally inspired breakfasts, lunches and dinners Monday to Friday. With a full hotel renovation from rooms to restaurant happening in mid 2020, this hotel will be...

  • Guest Service Agent

    1 week ago

    Brisbane, Australia SeaLink K'gari (Fraser Island) Full time

    **About the Role** We are looking for a positive, motivated and professional Guest Service Agent to join our dynamic Front Office team at Kingfisher Bay Resort on beautiful K'gari (Fraser Island). The Guest Service Agent is primarily responsible for ensuring a proficient and genuine customer service delivery to provide an exception guest experience. **Role...

  • Guest Services Agent

    2 weeks ago

    Brisbane, Australia Marriott International, Inc Full time

    **Additional Information** **Job Number**25102960 **Job Category**Rooms & Guest Services Operations **Location**The Westin Brisbane, 111 Mary Street, Brisbane, Queensland, Australia, 4000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management **COMPANY** Explore an exciting new career path with Marriott International at The Westin &...

  • Guest Services Agent

    7 days ago

    Brisbane, Australia Royal on the Park Full time

    **Royal on the Park Hotel** We are currently recruiting for a **Guest Services Agent** to join our Royal team. If you genuinely enjoy your profession and are keen to become part of a supportive organisational culture, then please review the required skills and experience below: **About the Role**: Key tasks will include attending to the needs of arriving...

  • Hotel Guest Service Agent

    4 hours ago

    Brisbane, Queensland, Australia Quest Cannon Hill Full time

    Summary:We are seeking a Guest Service Agent to join our team.The ideal candidate will be responsible for providing exceptional customer service to guests, ensuring their stay is comfortable and enjoyable.The Guest Service Agent will be the first point of contact for guests, handling inquiries, and resolving any issues that may arise during their stay.The...

  • Guest Service Agents

    7 hours ago

    Brisbane, Australia Oaks Hotels Full time

    **Company Description** Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa,...

  • Guest Service Agents

    1 day ago

    Brisbane, Queensland, Australia Minor International Full time $40,000 - $60,000 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...

  • Senior Guest Service Agent

    1 week ago

    Brisbane, Queensland, Australia Minor International Full time $60,000 - $80,000 per year

    Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the...