Receptionist

3 weeks ago

City of Melbourne, Australia Marshall White Full time

Overview

Marshall White, a leader in Melbourne’s premium real estate market, invites applications for a Receptionist to join our Hawthorn office. With nine offices across Melbourne’s prestigious suburbs, Marshall White is recognised as a leader in Residential Sales, Project Marketing, and Property Management. Our commitment to excellence, innovation, and client service has earned us a reputation as a trusted and respected brand in luxury real estate.

Our core values include integrity, teamwork, and professionalism.

About the Role

As a Receptionist, you’ll be the warm, welcoming first impression of Marshall White Hawthorn. You’ll manage the front desk, greet clients and visitors, handle phone enquiries, provide sales administration support, and ensure seamless day-to-day office operations. This role is ideal for a driven professional committed to exceptional customer service and eager for career growth with Melbourne’s most respected luxury real estate brand.

Key Responsibilities

- Greet and welcome clients and visitors in a polished, approachable manner.
- Answer, screen, and direct incoming calls.
- Schedule and manage staff appointments, meetings, and boardroom bookings.
- Handle all incoming and outgoing mail and deliveries.
- Maintain the cleanliness and organisation of office common areas and reception.
- Assist with a broad range of administrative tasks to support our agents and property management team.
- Maintain office supplies and inventory, coordinating orders when needed.
- Provide information about the Marshall White brand and our services to clients and visitors.
- Support other departments with ad-hoc administration as required.

Skills, Experience & Qualities

- Outstanding verbal and written communication skills.
- Highly organised with exceptional attention to detail and time management abilities.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Professional presentation and the ability to pleasantly represent a luxury brand.
- Customer service-focused with a friendly, approachable attitude.
- Confident working independently and collaboratively within a wider team.
- Solutions-driven problem-solver, able to handle challenges tactfully.
- Previous experience in a receptionist, administration, or customer-facing role is highly regarded.

Why Join Marshall White Hawthorn?

- Thrive in a dynamic, successful office at the centre of Melbourne’s luxury property market.
- Be part of a supportive, high-performing team that values innovation and celebrates achievement.
- Enjoy a competitive salary, vibrant social calendar, and an inclusive work culture.
- Access tailored learning and development, including industry mentoring and in-house training.
- Build your career in an environment that prioritises wellbeing, growth, and professional excellence.

How to Apply

If you’re passionate about real estate and dedicated to delivering first-class customer service, we want to hear from you. Become the welcoming face of Marshall White Hawthorn and make a lasting impact in Melbourne’s premier property agency.

- Applicants must reside in Melbourne and have full working rights.
- Only shortlisted candidates will be contacted.

Recruitment agencies: This role is managed internally—external approaches are not required.

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