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Office Experience Manager

4 weeks ago

Sydney, Australia hipages Group Full time

Overview

hipages Group FY25 Financial Results Presentation

Office Experience Manager - Part-time (Mon, Wed, Fri)

We’re hipages - Australia’s #1 digital platform connecting homeowners with trusted tradies. As an ASX-listed tech company, we’re on a mission to transform the trade industry and improve lives. With teams across Australia, New Zealand, the Philippines and Vietnam, we work as one team with a shared purpose. We’re proud to be a certified Great Place to Work and WORK180’s #1 Employer for Women. At hipages, you’ll find real impact, career growth and a workplace where everyone belongs.

About the role

As our Office Experience Manager (Part-Time), you’ll be creating a workplace that’s not just functional, but fosters belonging, productivity, and fun. Working every Monday, Wednesday, and Friday (onsite), you’ll shape an environment where people feel connected, supported, and excited to come to work. This role blends operations, culture, and creativity. You’ll manage the day-to-day running of our Sydney office, coordinate meaningful moments that bring our team together, and champion a best-in-class employee experience across all touchpoints, from organising events and onboarding new hires to keeping the office buzzing with positive energy.

You’ll thrive if you enjoy connecting with people, you’re proactive, organised, curious, and always looking for ways to improve how we work and how we show up for each other. You’ll embody our “One Team, One Experience” mindset, ensuring everyone who walks through our doors feels welcome, valued, and part of something great. This is a varied, high-impact role where no two days are the same.

Why join our People & Culture team

- Competitive salary, benefits and perks
- In-house Talent Development team to support your personal and career growth
- Agile team with a flat organisational structure
- One team culture with teams in Australia, New Zealand, the Philippines and Vietnam

Key responsibilities

- Oversee daily office operations: reception, meeting rooms, supplies, cleanliness and vendor management
- Create a warm, homely atmosphere where everyone feels welcome and supported
- Manage office budgets, building access, safety protocols and WHS compliance
- Lead and develop a small team of Office Assistants
- Coordinate workspace logistics for new hires, moves, and onboarding
- Plan and deliver team experiences: social events, wellbeing programs, and cultural moments
- Champion a vibrant, safe, and inclusive workplace culture

About you

- Proven experience in office management, workplace experience, facilities coordination, or a similar role in a fast-paced environment
- Experience planning and delivering engaging team events and culture-building activities
- Experience managing or coaching direct reports with a collaborative leadership style
- Budget management, expense tracking and cost-efficiency focus while maintaining quality
- Strong understanding of WHS policies and compliance
- Experience collaborating with People & Culture or HR teams to enhance employee experience
- Clear, engaging internal communications; Canva or similar tools a plus
- Excellent interpersonal, organisational, and problem-solving skills

Life at hipages

We’re more than a workplace—we’re a place to be yourself, do great work and grow your career. Recognised as a Great Place to Work, our inclusive culture helps people thrive. We invest in your development and lead with coaching, not micromanagement.

Benefits and culture highlights include:

- Diverse, collaborative teams
- Agile squads, hackathons, off-sites and roadshows
- Extra leave for birthdays, volunteering, and more
- Healthy snacks, continental breakfast and fresh fruit
- Sydney CBD office near Town Hall
- Mentoring and stretch projects
- A vibrant social scene

We value diversity and inclusion and are endorsed by WORK180 for supporting women’s careers. We encourage applicants from all backgrounds and strive for a diverse workplace.

Circle Back Initiative

We respond to every applicant and are a Circle Back Initiative Employer. We also run a referral program with opportunities to earn rewards for successful referrals.

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