Administration Assistant

3 weeks ago


Bunbury, Australia Qube Holdings Full time

About the Role

Qube is Australia’s largest integrated provider of import and export logistics services. Our purpose is to help our customers, communities, industries, and people to Thrive through a relentless focus on our five priorities – Safety, Wellbeing, Planet, Opportunity, and Performance.

Role Type: Full Time

Responsibilities:

- Invoicing
- Respond to customer enquiries/issues via phone/email
- Support Customer Transactions: quotes, order processing, and coordinating logistics
- Facilitate Solutions: provide custom solutions that meet customer requirements
- Problem solve using own initiative
- Data management
- Teamwork and effective communication across the business
- Work within Chain of Responsibility (CoR) obligations
- Demonstrate inclusive behaviour and respect for diverse backgrounds
- Stock control

Requirements:

- Sound computer knowledge and ability to learn new systems
- Great interpersonal and communication skills
- Exceptional telephone and email etiquette
- Reliable team player with a can-do attitude
- Strong data entry and accuracy
- Outstanding attention to detail, time management, and organisation skills
- Customer Service experience with client focus
- Solid experience in a fast-paced and demanding role
- Prior experience in a logistics environment

Benefits:

- Up to 50% off gyms, studios, active wear, healthy meals, supplements, recovery, and more through the Qube Fit program
- Discounted health insurance
- Special paid leave for volunteering activities
- Unlimited access to employee assistance program delivered through Sonder
- Generous paid parental leave for eligible employees
- Ongoing learning, development, and training opportunities

Qube recognises the value of an inclusive and diverse work environment and encourages applications from people of all genders, ages, and backgrounds.

Qube is an Equal Employment Opportunity employer and welcomes applications from all qualified candidates.

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