Casual Administration Assistant

Your role at St John of God Bunbury Hospital

We are currently seeking Casual Administration Assistants to join Patient Administration Services at SJG Bunbury.

The Administrative Assistant is responsible for providing a highly professional standard of reception and a comprehensive admission and clerical support service to hospital clientele, caregivers and the health care team.

Successful candidates will be expected to work across multiple roles within Patient Services, including Reception and Admissions.

Candidates must be available to work various shifts between 6:00 AM and 9:00 PM daily. This position is therefore not suitable for candidates wishing to work school hours only.

Availability for occasional after-hours and weekend shifts is also required.

The role is offered on a Casual basis.

The Position:

• Answer telephone and desk enquiries using a pleasant, courteous and professional approach, and assist where possible or refer the enquirer to the appropriate caregiver.
• Welcome patients on admission and provide room orientation as appropriate.
• Complete all relevant admitting and discharge procedures (including boarders) and complete documentation.
• Maintain responsibility for the management of all patient health records associated with patient admissions, transfers and discharges for the ward or area.
• Ensure patient health records are accurately collated and returned to PHIS Department within 24 hours of patient discharge during weekdays or as soon as possible on Monday for discharges over the weekend.
• Ensure Patient Administration system data is updated accurately and continuously.

To be successful in this role, you will have previous administration or reception experience, along with strong organisational skills and a keen attention to detail. Excellent communication and interpersonal skills, both written and verbal, are essential, as is the ability to work effectively and harmoniously within a multi-disciplinary health care team.

You will be comfortable working in an interactive environment and capable of working independently with minimal supervision. Demonstrated computer literacy with Microsoft Office and other relevant databases is required.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Hourly Rate: $43.47 to $46.92 (includes 25% loading) plus 12% superannuation
• As a casual employee, you can salary package a percentage of your earnings each pay period
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Employee support through our dedicated free Employee Assistance Program (EAP)
• A welcoming and supportive culture
• Access to a range of Lifestyle, Health & Wellbeing rewards and discounts
• On-site subsidised parking

Healthcare blurb At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

For enquiries contact Sandii Hewison, Team Leader - Patient Administration Services, on

Position may be filled before closing date if a suitable candidate is identified

Please note: If suitable candidates are identified, shortlisting and interviews may begin before the advertisement closes.

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.