Commercial Performance Director

Why work with Assurant?

Everyone at Assurant, no matter their role, their skills, or where they’re located around the world, is united by our uncompromising values and culture. You’ll bring innovative thought, and a passion for exceptional customer & client partnering to everything you do.

With more than 100 years’ industry expertise, we are trusted by over 300 million consumers worldwide. We support global businesses that are advancing the connected world for their customers, making technology more accessible and eco‑friendly.

Some of the benefits you'll get working at Assurant include:

- International and Local mentoring programs

- Two recharge days, and a cultural day annually to support work/life balance and celebrating what's important to you

- Discounted Employee Share Purchase Program

- Diversity panels and employee resource groups

- 10 weeks company paid parental leave including superannuation contributions while on unpaid leave

- Development programs and support for higher education

- Novated vehicle leasing

- Volunteering leave to give back to the communities we serve

What's the role about?

We’re seeking a strategic and results‑driven Commercial Performance Director to lead and optimise our Connected Living Programs across Australia and New Zealand. Reporting to the Sales & Commercial Director, this role is based in either Sydney or Melbourne, with occasional travel across the ANZ region.

You’ll be responsible for driving profitable revenue growth and market leadership through strong commercial management. This includes overseeing performance across Revenue, Gross Margin, EBITDA, and strategic program profitability, through the performance of our products across our strategic retail partnerships.

In addition, you will manage the commercial function to:

- Define and execute a clear commercial strategy to drive revenue and profitability across Assurant’s Connected Living division in Australia and New Zealand.

- Oversee and manage commercial performance across all programs and strategic partnerships, ensuring alignment with business objectives.

- Maintain senior‑level relationships with Assurant’s key clients, fostering long‑term, mutually beneficial partnerships.

- Collaborate cross‑functionally with Actuarial, Finance, Account Directors, and Executives to establish and manage commercial and pricing terms.

- Develop and manage a robust commercial reporting framework and governance model, including KPIs and profit share metrics.

- Support Sales and Channel Optimisation teams by analysing product and channel performance to identify trends, enhance outcomes, and drive continuous improvement.

- Work closely with BI teams to deliver analytical insights on product, client, and operational performance to inform strategic decisions.

- Supporting the forecasting, budgeting, and financial planning process analysis in collaboration with the ANZ Finance team.

Does this sound like you?

The successful applicant will ideally have:

- A Degree in Finance, Commerce or similar

- Minimum 7 years+ experience in a Commercial and/or Financially focussed role in similar industries such as telecommunications, retail, financial services or utilities

- Outstanding commercial acumen with high financial literacy and demonstrable background in strategic thinking, negotiation, understanding market insights and risk management

- Solid understanding of accounting and financial principles

- Deep experience in commercial management of products and propositions, including pricing and channel optimisation (Retail & Online)

- People leading capability with strong communication skills and ability to work as part of a fast‑moving organisation driving rapid growth

- Extremely strong Microsoft Excel skills and access modelling/calculation skills with a focus on data accuracy and an ability to creatively problem solve

- Flexible mindset and ability to successfully prioritise important tasks against deadlines

- Autonomous and adaptable to an ever‑changing business environment

Interested? We've love to talk more...

Submit your resume and cover letter detailing your experiences and suitability for the role. The successful applicant will be subject to relevant background checks such as reference checks and a police check.

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

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