Urgent Village Manager

4 weeks ago

Springfield Lakes, Queensland, Australia Aveo Full time
Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.

The Opportunity

Springfield Vista Retirement Living is a vibrant high-rise community, consisting of three apartment buildings, that sets a new standard in retirement living. Reporting to the State Manager - Operations, you'll be responsible for the day-to-day operations, culture and leadership of the village to create a positive, welcoming and safe environment for residents and staff. Leading this growing community, you will lead from the front by creating a culture of polished customer service, including coordinating resident engagement, financial & budget management, safety & security compliance, people & performance management and facilities management. If you have a background in Hotel, Tourism or Hospitality Management, make the switch to retirement living.

This is a permanent full-time opportunity working five days within our Springfield Vista community.

What we offer:

- Permanent full-time position with the opportunity to lead a team and create change
- Laptop, phone and onboarding training provided
- Paid Parental Leave and Purchased Annual Leave options
- Two (2) additional 'All About Me' leave days per calendar year
- Annual salary reviews and annual bonus incentive scheme
- Employee Referral Program and Employee Assistance Program
- Discounts to Health Insurance and Retail & Leisure partner providers
- Opportunities for further career progression (e.g develop into a Regional Operations Manager role, or more)

You will:

- Take ownership and lead all daily operations of village services, including governance & compliance, safety & security, people leadership, facilities management and resident satisfaction
- Build on a vibrant resident satisfaction culture throughout the community that is built on communication, professionalism, honesty and inclusion
- Oversee and implement community finance budgets by working with internal finance partners and delivering presentations to resident committees
- Have a strong eye for maintenance or facilities management by ensuring you are working with your maintenance team to improve the facilities and facade of the overall community
- Display a strong sense of people leadership including recruitment, onboarding, rostering, ongoing training & development and performance management
- Liaise with a wide range of internal and external teams, including (but not limited to): Facilities, Operations, Care, Marketing, Legal, Sales and People & Risk
- Train your team to build on the foundations of the community and develop them into future leaders
- Ensure correct implementation and ongoing compliance with all policies and procedures (including ensuring correct administrative processes are in place and followed)
- Enable residents to maintain their optimum degree of independence and build inter-personal relations with residents and resident committee members

What you'll bring:

- Prior experience in a front-line operations management role (e.g. Hospitality, Hotel/Tourism or General Manager roles etc.)
- Strong people and stakeholder skills with a passion for leading teams, performance management and working with a wide range of residents and stakeholders
- A passion for building on customer engagement, KPI improvement and resident satisfaction
- Experience in P&L budgets, financial performance and confident in presenting budgets to a group of residents
- Thorough knowledge of Microsoft Office (Word, Outlook, Teams, Excel and PowerPoint)
- Tertiary qualification in business or related discipline (desirable, not essential)
- Current Police Check certificate (required, but we can complete it for you)
- Two (2) COVID-19 vaccinations (required)

Who we are

As a leader in retirement living, with 30 years experience, Aveo provides the stability and confidence to try new things and keep innovating. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 10,000 residents across 60+ diverse communities nationwide. We're a dedicated group of over 1300 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

What's next?

Apply now and take to first step in Bringing your Passion to life We are ready to welcome you.

Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation. We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are.

PandoLogic. Keywords: Village Manager, Location: Springfield, QLD - 4064

  • Business Manager

    2 days ago

    North Lakes, Queensland, Australia Village Motors Group Full time

    OverviewVillage Motors is seeking an experienced Finance & Insurance (F&I) Business Manager to join our growing team in Brisbane. The ideal candidate will have relevant F&I qualifications and automotive industry experience in finance and insurance within a high-volume brand, with a customer-focused approach when offering F&I options to our...

  • Business Manager

    2 days ago

    North Lakes, Queensland, Australia Village Motors Group Full time

    Overview Village Motors is seeking an experienced Finance & Insurance (F&I) Business Manager to join our growing team in Brisbane. The ideal candidate will have relevant F&I qualifications and automotive industry experience in finance and insurance within a high-volume brand, with a customer-focused approach when offering F&I options to our customers. ...

  • Administration Assistant

    2 weeks ago

    North Lakes, Queensland, Australia Levande Pty Full time

    Posted Thursday 14 August 2025 at 2:00 pm | Expires Friday 12 September 2025 at 1:59 pmBe the Heart of the Village – Join Levande North Lakes as an Administration Assistant (Full-Time)Are you an experienced administrator looking for a meaningful full-time role in a supportive, community-driven environment?Levande is seeking a warm and organised...

  • Administration Assistant

    2 weeks ago

    North Lakes, Queensland, Australia Levande Pty Full time

    Posted Thursday 14 August 2025 at 2:00 pm | Expires Friday 12 September 2025 at 1:59 pmBe the Heart of the Village – Join Levande North Lakes as an Administration Assistant (Full-Time)Are you an experienced administrator looking for a meaningful full-time role in a supportive, community-driven environment?Levande is seeking a warm and organised...

  • Supporting Community Care

    3 days ago

    North Lakes, Queensland, Australia beBeeAdministration Full time

    Administration Support RoleWe are seeking a highly organized and proactive individual to support the day-to-day operations of our village.As an Administration Assistant, you will play a key role in delivering high-quality service to our residents and their families. Your strong organizational and communication skills will be essential in supporting the...

  • Senior Sales Professional

    1 day ago

    North Lakes, Queensland, Australia beBeeFinancial Full time $80,000 - $120,000

    Senior Sales ProfessionalVillage Motors is seeking a results-driven Senior Sales Professional to drive Finance and Insurance (F&I) growth in North Lakes. The ideal candidate will possess F&I qualifications, experience in the automotive industry, and a customer-centric approach when offering financial products.Main Responsibilities:Promote and sell all...

  • Village Manager

    7 days ago

    Springfield Central, Australia AVEO Full time

    Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for...

  • Saturday Hygienist

    1 week ago

    West Lakes, Australia DB Dental Full time

    We are seeking a professional and experienced Hygienist to join our well-established hygiene teams on Saturdays at NDC North Adelaide Village. **About the Role** As a knowledgeable hygienist, you’ll work alongside the Dentist to provide a wide range of oral hygiene services to patients - including diagnosing and managing conditions of the teeth, mouth and...

  • Maintenance/handyman/woman/groundskeeper

    3 days ago

    Springfield, Australia AVEO GROUP Full time

    Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for...

  • Security Officers

    2 weeks ago

    Springfield, Australia Ozland Group Solutions Full time

    Ozland Group Solutions is a national provider of Security Services including, but not limited to Commercial, Retail and Specialist Security Services. We are an employer of choice with robust policies, systems, procedures, and processes to support our staff and clients and pride ourselves on continuous improvement, teamwork, service delivery and ongoing...

  • Development Manager

    3 days ago

    North Lakes, Australia Auto & General Holdings Full time

    **The role** The Development Manager role is to provide leadership across technology, people and resource allocation. This role’s key accountability is to manage all development work for your teams undertaken for Auto and General Insurance and supporting systems, in conjunction with tracking and reporting on availability of appropriately skilled...

  • External Dispute Resolution Case Manager

    21 hours ago

    North Lakes, Australia Auto & General Holdings Full time

    **The role** To manage the investigation and response to customer’s disputes, both direct from customers and the Australian Financial Complaints Authority (AFCA), aligned to both business and customer requirements, ensuring that all communication meets Code Compliance and Legal Requirements. To provide support and advice to internal stakeholders on both...

  • Gymnastics Coach

    7 days ago

    North Lakes, Australia My First Gym North Lakes Full time

    Here is your chance to join Australia's fastest growing National Gym Business for kids and help Aussie children grow up fit and healthy. **We are on the hunt for a Gymnastics Coach to assist with our growing classes.** A MyFirstGym (MFG) Coach is the face & the magic behind the facilitation of classes & programs at MFG clubs. A MFG Coach’s role is to...

  • Martial Arts Instructor

    7 days ago

    North Lakes, Australia My First Gym North Lakes Full time

    Here is your chance to join Australia's fastest-growing National Gym Business for kids and help Aussie children grow up fit and healthy. We are on the hunt for a Martial Arts Instructor to assist with our new classes. A MyFirstGym (MFG) Coach is the face & the magic behind the facilitation of classes & programs at MFG clubs. An MFG Coach’s role is to...

  • Party Host

    7 days ago

    North Lakes, Australia My First Gym Enoggera Full time

    Here is your chance to join Australia's fastest-growing National Gym Business for kids and help Aussie children grow up fit and healthy. We are on the hunt for a Birthday Party Superstar / Coach. A MyFirstGym (MFG) Coach is the face & the magic behind the facilitation of classes & programs at MFG clubs. An MFG Coach’s role is to deliver classes and or...

  • Maintenance/ Handyperson

    3 days ago

    North Lakes, Australia Levande Full time

    Join Our Team as a Maintenance/ Handyperson Person - Levande, North Lakes Retirement Resort Are you a hands-on self-starter with a knack for problem-solving and a passion for ensuring the smooth operation of facilities? We need a ‘people person’ that can work unsupervised, is task driven with an attention to detail to join Levande North Lakes Retirement...