Materials Management Officer/Driver

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Materials Management Officer/Driver

The closing date is 29 September 2025

As our Materials Management Officer / Driver, you will work as an integral part of the team ensuring that internal supply chain services are always maintained e.g., receipts, distribution and/or materials management using computerised receipts, storage and/or bar-coded data capture systems within the warehouse and the wider Trust amongst other duties.

You will also deliver goods to various locations within the Trust portfolio. It will also be your responsibility to deliver goods to the public for example continence products and wound dressings. This may require you to go through the patient's threshold to assist in putting the goods away.

You will have excellent communication and organisational skills and be able to work under non-direct supervision, prioritising your own workload. It is necessary to have a flexible approach within this role and be able to respond appropriately to the demands of an ever-changing workload.

You will need excellent interpersonal skills, as you will be liaising with and helping Trust Staff throughout the working day. You will also be required to communicate with all levels of staff both face to face and over the telephone.

Applications from candidates that require current Healthcare worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Main duties of the job

Provide customer liaison and helpdesk services, managing telephone

enquiries, providing advice and resolving queries and problems.

Expedite outstanding orders and inform users of any product delays,

product changes or shortages, and actively source alternatives

.

Research and identify new or alternative products and sources of supply.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Job responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare is working in partnership with The Princes Trust to support people getting into work, as part of this partnership, we are offering an employability service to support individuals between 16-30 years old with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support please do contact dhc.wideningparticipation@nhs.net

Person Specification

KNOWLEDGE, SKILLS AND TRAINING

- Possess, studying or willing to study for NVQ Level 3 in Procurement Warehousing or Supply chain Management
- Minimum GSCE Maths and English at level 4 or C or above
- ECDL or similar qualification or equivalent level of experience/knowledge to competently use Microsoft Office systems including Word, Excel and Outlook

ADDITIONAL REQUIREMENTS

- Current UK driving licence - minimum of B1 class

JOB SPECIFIC EXPERIENCE

- Experience in producing and analysing information
- Ability to work as part of a multidisciplinary team on own initiative

PERSONAL QUALITIES/ATTRIBUTES

- Good decision-making and problem-solving skills

INFORMATION TECHNOLOGY/RESOURCES

- Excellent keyboard skills and proficient with Microsoft Office Excel and Word
- Skills and experience in database management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Dorset HealthCare University NHS Foundation Trust

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