Customer Resolution Specialist

Opportunity OverviewIn this exciting opportunity, you will utilize your negotiation and resolution skills for case management and resolving complex customer issues referred to you by customer care agents.A key aspect of this role is to liaise with other departments and business stakeholders, while keeping the customer informed until a mutually agreed...

About the RoleWe are seeking a Customer Experience Resolution Specialist to join our dedicated team at Kinetic.This role requires a customer-focused individual who can effectively handle inbound and outbound calls, manage customer feedback, and conduct thorough investigations into complaints.Key Responsibilities:Customer Inquiries: Respond to customer...

Job Title: Customer Experience Resolution Specialist About the Role:This role is a key member of our service team, handling inbound and outbound calls, managing customer feedback, and conducting thorough investigations into complaints.The ability to prioritise and resolve issues directly impacts our customer experience.Respond to customer inquiries with...

The opportunity In this exciting opportunity you will use your developed negotiation and resolution skills for case management and resolving complex customer issues (as referred to you by customer care agents). A key part of this role is to liaise with other departments and business stakeholders, while keeping the customer informed until a mutually...

Exciting Opportunity at TPG TelecomWe are seeking a highly skilled Candidate should have contact centre experience and / or telecommunications experience.The ideal candidate will possess strong negotiation and resolution skills, with the ability to think outside the box and provide creative solutions that adhere to company policy and procedures.The role...

**Work options**: Hybrid - Based in Hobart - Hybrid working arrangement, mix of working from home and the office - Access to a great selection of benefits The opportunity In this exciting opportunity you will use your developed negotiation and resolution skills for case management and resolving complex customer issues (as referred to you by customer care...

**Work options**: Hybrid - Based in Hobart - Hybrid working arrangement, mix of working from home and the office - Access to a great selection of benefits The opportunity In this exciting opportunity you will use your developed negotiation and resolution skills for case management and resolving complex customer issues (as referred to you by customer care...

About the RoleWe are seeking a skilled Crime Resolution Specialist to join our team at the Department of Justice. As an Investigation Officer, you will play a crucial role in assisting the Ombudsman in the fulfillment of their responsibilities under the Energy Ombudsman Act 1998 and other relevant legislation.Key ResponsibilitiesManage and respond to...

**Work options**: Hybrid - Join a powerhouse of brands that connect customers, businesses and communities. - Bring your boldness and stand out in an organisation that supports you to shine. - Feel proud to do work that really matters and genuinely impacts communities. Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and...

Explore a career that drives positive impact and contributes to a brighter future. At Zurich Insurance Group, we're committed to empowering wellbeing and making a real difference in the lives of our customers, people, and communities.We're seeking a skilled Senior Claims Advisor to join our team, who will be responsible for managing claims from start to...

Bring your ‘you’ to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities. We’re better and bolder together.TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs....

Company OverviewDXC Technology, a leading provider of technology services, is committed to building better futures for its customers, colleagues, environment, and communities.Job DescriptionWe are seeking a skilled Service Desk Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to...

20 vacancies for a 6-month contract with one of the big four banks start immediately **Your new company** Hays is proud to be parting with one of the big four banks in their search for 20 Customer Service specialists to join their Hobart team on a 6-month contract, full-time hours. **Your new role** Working in a large inbound contact centre environment,...

Join Our Team as a Customer Service Specialist!Are you passionate about customer satisfaction and building genuine relationships? We’re looking for 2 Customer Service Specialist to join our dedicated team. In this role, you'll take ownership of solving customer inquiries, complaints, and issues, ensuring every interaction reflects our commitment to...

Claims Manager - Workers Compensation SpecialistZurich Insurance Group is a leader in the insurance industry, committed to making a positive impact and creating a brighter future for our customers, communities, and the planet.This exciting opportunity exists for a Senior Claims Advisor – Workers Compensation, which reports to the Team Manager – Workers...

About the RoleWe are seeking a highly skilled and experienced Technical Field Service Specialist to join our team in Hobart. In this role, you will be responsible for conducting preventive maintenance, upgrades, and repairs at customer sites.As part of our team, you will manage the customer relationship in Hobart and provide support both in person and via...

Customer Banking Specialist - Sorell **We are seeking a Full Time Customer Banking Specialist to join our Sorell Branch team.** Please note this role is a 12 month contract - **Full Time - 38 hours per week**: - **Monday to Friday: 8.30am - 4.51pm** **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers...

Market leader in Automation & Power Distribution! - Full product training provided! - Free-onsite parking! **Who We Are**: - NHP are specialists in Electrical & Automation Products, Systems & Solutions - 100% Australian owned (Over 50 years of Electrical & Engineering excellence!) - Local choice with the power of global partners - 17 branches throughout...

**Employment Type**:Permanent **Closing Date**:2 Jan 2025 11:59pm **Job Title**:Network Technical Specialist **Job Summary** **Focus of the Role** As a Network Technical Specialist, you will work in the TAS Government Radio Network (GRN) 24x7x365 shift Network Shift Operations Control Centre (NOCC), understand their critical communication needs and...

Customer Service Team LeaderWe are seeking a Customer Service Team Leader to manage our dynamic customer service team. In this role, you'll ensure that our team resolves customer inquiries, issues, and complaints with a focus on customer satisfaction.Key Responsibilities:Lead and manage the customer service team, ensuring high-quality service through...