Administrative Officer

6 months ago

Warwick Farm, Australia SHCS Full time

Join Sydney Health & Care Services, a distinguished provider of NDIS services and healthcare support in New South Wales, committed to enriching the lives of individuals with disabilities. With expertise in compassionate care and innovation, our mission is to empower our clients to lead fulfilling and independent lives.

**Position Overview**:
We're in search of a dedicated Administration Officer to bolster our team in a Full-Time capacity. In this pivotal role, you'll bridge the gap between service design and delivery, ensuring seamless support under the NDIS umbrella. Your contributions will be instrumental in orchestrating support workers, managing schedules, and upholding our hallmark of excellence in service provision.

**Responsibilities**:

- Undertake administrative duties encompassing scheduling, roster management, case documentation, audits, timesheets, data entry, and correspondence.
- Swift and efficient response to inquiries, including call-ins, incidents, and emergencies.
- Act as a liaison with relevant stakeholders to promptly address and resolve issues.
- Cultivate robust relationships with participants, families, and external collaborators.
- Maintain records of all tasks and communications.
- Collaborate with team members to ensure seamless service delivery.
- Support employee onboarding, training, and compliance endeavors.
- Be available for on-call administrative duties and field support as needed.

**Requirements**:

- Prior experience in an administrative capacity, ideally within healthcare or disability support domains (logistics experience is advantageous).
- Exceptional verbal and written communication skills.
- Proficiency in organization and time management, adept at task prioritization.
- Ability to maintain composure and efficacy under pressure, particularly during emergencies.
- Proficiency in Microsoft Office suite, Adobe, and other relevant software.
- Familiarity with the NDIS or related disability support services is preferred.

**Qualifications**:

- Bachelor’s degree and/or Cert III in Disability Support, Operations Management, or Business Administration preferred.
- NDIS Workers Screening Clearance and Working With Children Check.
- Current Australian Driver’s License and reliable vehicle.
- First Aid and CPR certification.

**Benefits**:

- Competitive hourly compensation reflecting experience and expertise.
- Join a tight-knit community that thrives on collaboration and mutual support.
- Engage in impactful work, making a tangible difference in the lives of individuals with disabilities.
- Access a nurturing work environment with ample opportunities for professional advancement.

Come aboard Sydney Health & Care Services, where your administrative prowess meets our commitment to transformative care. Join us in shaping a brighter, more inclusive future for all.

Pay: $60,000.00 - $65,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Warwick Farm, NSW 2170: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Certificate I - IV (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administration: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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