Customer Service Officer

Who we are Service Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia for 2021. The Service Victoria culture is dynamic and fast-paced, we're not what you'd expect from a government department. Our senior...

What we are looking for (Key Selection Criteria) Desired Skills & Qualifications - Previous experience in a customer support-related role supporting multiple communication channels, including live chat and phone support - Experience in customer relationship management (CRM) tools (Salesforce experience would be highly regarded) - Previous experience...

Who we are Service Victoria is the one place to go for government services. We deliver modern government services designed around people's needs. About the role Our Customer Support team is responsible forproviding support to the Victorian public, agencies and Victoria Government departments for products and services developed by Service Victoria. The CxO...

If you're all about awesome customer service and want to work with a great bunch of people, then let's talk... Service Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia last year. We help millions of...

Location: Western Region | Ballarat Job type: Full time / 12 Months Organisation: Service Victoria **Salary**: $56,271 - $64,268 Occupation: Customer Service/Call Centre Reference: VG/1739206CM Ballarat CBD I Full Time I VPS2 I Staff will be required to work 7.6 hours per day between the hours of 8am and 8pm **The opportunity** **Your...

Location: Western Region | Ballarat Job type: Full time / 6 months Organisation: Service Victoria **Salary**: $55,439 - $71,194 Occupation: Communications, Marketing and Media Reference: VG/1665591SSJB Position Title: Customer Experience Officer Work Location: Ballarat CBD Employment Type: Full Time Tenure: Fixed Term (6 months) Full time and Part time...

Who we are Service Victoria is the one place to go for government services. It's our job to make things easy. Our customers give our services an overall 96% satisfaction score, and our app was the most downloaded in Australia for 2021. The Service Victoria culture is dynamic and fast-paced, we're not what you'd expect from a government department. Our senior...

Location: Western Region | Ballarat Job type: Full time / until 27 June 2025 Organisation: Service Victoria **Salary**: $56,834 - $64,911 Occupation: Customer Service/Call Centre Reference: VG/SV/SRC/1778308/CA Customer Experience Officer (CXO) I VPSG 2.1 I Fixed Term until 27 June 2025 I $56,834 - $64,911 plus 11% superannuation. **Who we...

About the Role We currently have multiple Customer Service Officer opportunities working in the state-of-the-art Ballarat GovHub. In these roles, you will be chatting with customers to ensure they feel heard, and actions are being taken. You will be a quick thinker and thrive on problem solving. Sounds interesting, keep readingas a Customer Service...

Whilst working as an enthusiastic and highly motivated Customer Service Officer / Licence Testing Officer you will work for our client, a well-renowned organisation. You will need to be flexible to work between 3-5 days a week between the hours of 8.30am and 4.30pm Monday - Friday Sounds interesting? APPLY TODAY! What’s in it for you? Great hourly rate...

We are currently looking for multiple experienced Customer Service Officers to join this well recognised Victorian Government department, based on-site in their brand new Ballarat office. Working as part of a collaborative team your existing skills and exceptional attention to detail will be well utilised as you work towards completing the following...

**Do you want to improve your skills or kickstart your career within Disability Employment Services or Administration?** Do you have excellent organisational skills and a willingness to contribute to a positive culture across all our workplaces? MatchWorks is looking for a** Customer Service Officer **to join our **Ballarat **office! At MatchWorks, we...

Kick start your career with VIC roads assisting others in a busy office environment. **Your new company** Seeking customer service focused professionals to work in their busy Contact Centre. Due to the continual busy environment, positions have become available for experienced and bubbly customer service professionals to join their evolving workforce. You...

**Job purpose**: - Manage the first level of inbound contact with the customer and deliver the first level of response to customer requests, issues and bookings - Attend to enquiries, provide information, and request follow ups to ensure customer expectations are met - Undertake general administrative tasks including the maintenance of customer database and...

Kick start your career within VIC Roads, Horsham to assist others in a Customer Service (Face to Face) Role **Your new company** This is your opportunity to jump into a new, fast paced position with VIC Roads. Seeking customer service focused professionals to work in their busy contact centre. Due to the continual busy environment, positions have become...

**Customer Service Officer - Maryborough** **Classification **Level - Central Highlands Water Enterprise Agreement **Team, unit **Customer Services **Division **Customer and Business Services **Work location **High Street, Maryborough The location may change depending on operational needs of the business. Note: As this is a face-to-face customer...

**Customer Service Officer** **Classification **Level - Central Highlands Water Enterprise Agreement **Team, unit **Customer Service **Division **Customer and Business Services **Work location **Learmonth Road, Ballarat **Employment type **Full-time, Fixed-Term (until ) **Position reports to **Team Leader, Customer Service **Direct reports...

Job Title: Billing Customer Service Officer Position Details: Employment Type: Full-time Division / Department: Corporate Services / Financial Transactional Services Reports To: Team Leader Billing Customer Service Pay: $40/hour Hours: Full time Contract: 6 months with possibility of extension Location: Ballarat Role Purpose: Responsible for the...

Job Title: Billing Customer Service Officer Position Details: Employment Type: Full-time Division / Department: Corporate Services / Financial Transactional Services Reports To: Team Leader Billing Customer Service Pay: $40/hour Hours: Full time Contract: 6 months with possibility of extension Location: Ballarat Role Purpose: Responsible for the...

Customer service opportunity not to be missed! Join a supportive and collaborative team environment with ongoing up-skilling and development. We are currently seeking experienced Customer Service professionals for opportunities for our client in Ballarat. Whilst working as an enthusiastic and highly motivated Customer Service Officer / Licence Testing...