Customer Experience Officer
2 weeks ago
What we are looking for (Key Selection Criteria)
Desired Skills & Qualifications
- Previous experience in a customer support-related role supporting multiple communication channels, including live chat and phone support
- Experience in customer relationship management (CRM) tools (Salesforce experience would be highly regarded)
- Previous experience utilising Office 365 programs such as Word, Excel etc
This position is only open to applicants with relevant rights to work in Australia.
- a resume
- a cover letter which addresses the key selection criteria (within three pages)
**Other relevant information**:
Service Victoria actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disabilities. All roles at Service Victoria can be worked flexibly, however it may differ from role to role.
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