Customer Solutions Consultant

2 days ago


Melbourne, Australia Red Energy Full time

**Inbound call from existing customers** ABOUT THE ROLE**:
As a Customer Solutions Consultant, your main role will be taking inbound calls from our existing customers and assisting them with a variety of call types. Your main focus will be our customers.

You will be working on a rotating roster, working between the hours of** 8:00am - 8:30pm Monday to Friday, and Saturday between 9:00am - 5:30pm.**

Although you will be working from home full time, you will occasionally need to attend the Richmond based office for a team meeting or upskilling. Here you will see our state of the art, dog friendly office where you can make the most of the massage chairs and free coffee

**ABOUT US**:
Owned by the mighty Snowy Hydro we are 100% Australian owned and operated, and we work hard each day to provide an exceptional customer experience to over 1 million of our customers here in Australia. We have won 11 Canstar Blue Awards in a row for Most Satisfied Customer, now that's an achievement

**WHY JOIN RED?**

**REWARD**: Potential to earn a KPI based bonus every six months, on top of your generous yearly salary Plus a 6 monthly performance and salary review period

**LEARNING**: 3 FULL weeks of training before you even start taking phone calls and ongoing on the job training and development

**LEAVE**: 4 weeks of annual year PLUS the option to purchase an ADDITIONAL 4 weeks of annual year per year. That’s up to 8 weeks per year PLUS an additional paid day off each 6 months to recharge your batteries

**SUPPORT**: Access to our Employee Assist Program which provides free, confidential, short-term personal counseling service to all employees and their families

**DISCOUNTS**: Discounted electricity and gas for all of our Red Energy employees Get recognised for your hard work and be rewarded with vouchers and products through our employee nomination program

**WORK LIFE BALANCE**: Feel secure in a permanent ongoing FULL TIME role, while working from the comfort of your own home.

Job Reference: RED00100768



  • Melbourne, Australia Strawberry Solutions Full time

    **Who are we?** We are Australia’s leading content creators for the education industry. Tens of thousands of learners, students and corporate employees all over the world go through training designed and developed by our team. It’s our mission to rid of the world of ugly eLearning and help educators grow their businesses. **What’s the role?** As a...


  • Melbourne, Australia RELEX Solutions Full time

    RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech...


  • Melbourne, Australia Red Energy Full time

    **Customer Solutions Consultant** Are you based in regional Victoria but looking for a city role you can do from home? **We have just the job for you!** As Customer Solutions Consultant with Red Energy you are our first point of contact for all of our existing customers. You will talk to customers over the phone, assess their needs and provide a resolution...


  • Melbourne, Australia Red Energy Full time

    **Customer Solutions Consultant** Exciting times are head as we are growing our Customer Solutions Team! As part of the Customer Solutions team, you will be the first point of contact for all of our customers who call into our contact centre, meaning the types of calls they get in a day are varied - There is never a dull moment! **You will need**: -...

  • Expression of Interest

    7 months ago


    Melbourne, Australia INDEX Consultant Full time

    **Is your next move with INDEX?** - Are you a modern workplace professional? - Are you willing to dedicate your expertise to projects for our government and enterprise clients? - Are you ready to challenge yourself with complex, multifaceted projects that demand innovative solutions? INDEX Consultants delivers technology solutions to drive business success....

  • Solution Consultant

    2 days ago


    Melbourne, Australia Ultimate Kronos Group Full time

    Solution Consultants are the key resource entrusted with understanding our customer’s core business drivers and requirements, and then envisioning and delivering UKG Dimensions solutions that meet those needs. Solution Consultants will promote best-of-breed solutions work practices, as well as define and communicate technical solutions for customers...

  • Solutions Consultant

    7 months ago


    Melbourne, Australia Konica Minolta Business Solutions Australia Full time

    About the role We are looking for an experienced and driven Solution Consultant who can maximise revenue potential by continually developing Konica Minolta’s market exposure within the industrial print sector. We are looking for individuals who live for the next big challenge. We seek to employ the brightest and most forward-thinking talent. In...

  • Solutions Consultant

    7 months ago


    Melbourne, Australia Riskonnect Inc Full time

    The Solutions Consultant is a key driver in our mission. In that role, you leverage your business knowledge to lead customers through requirements and design sessions, aligning customer needs to Riskonnect software. You are able to explain and promote best practices for our customers to share the collective wisdom of our past successes and experiences. You...


  • Melbourne, Australia Personal Finance Consultant Full time

    We’re looking for enthusiastic talent to join our growing Direct Sales function. As a Personal Loan Sales Consultant, you’ll be delivering on our customers' needs by providing excellent customer service for an exceptional fee-free personal loan product. You’ll ideally have experience in a sales environment (retail, hospitality or call centre) and...


  • Melbourne, Australia Personal Finance Consultant Full time

    NOW Finance is an Australia-owned, specialist provider of personal loans to customers looking for a fee-free, value-for-money finance solution. We’re looking for great sales talent to join our growing Direct Sales Team. As a Personal Loan Consultant, you’ll be providing exceptional customer service whilst delivering an exceptional fee-free personal loan...

  • Solutions Consultant

    1 month ago


    Melbourne, Australia Evotix Full time

    **Description**: Join a global leader in EHS and compliance technology as a Solutions Consultant, where you’ll bridge the gap between technical solutions and client needs. Leverage your expertise in enterprise software and solutions to make a meaningful impact on client success and workplace safety, health and environmental footprint. **Key...

  • Solution Consultant

    6 months ago


    Melbourne, Australia Workday Full time

    Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our...


  • Melbourne, Australia Talent International Full time

    australia melbourne permanent on-site parking, south eastern suburbsWorking for this dynamic Records and Information Management organisation as a Digital Solutions Consultant you will have responsibility for technical leadership and pre-sales consulting of digital services and solutions. Your will focus on understanding customer needs, scoping requirements...


  • Melbourne, Australia Globant Commerce Studio Full time

    Company Description Globant’s Commerce Studio helps organizations create best-in-class commerce-enabled experiences, with engineering and design at its core. The goal is to meet the demands of tomorrow's customers, leveraging long-standing expertise with large and complex commerce transformations in both B2B, B2C and D2C domains. As an award-winning...

  • Solutions Consultant

    2 months ago


    Melbourne, Australia Hero Teams Full time

    Posted: 07/11/2024 Closing Date: 08/12/2024 **Job Type**: Permanent - Full Time Location: Melbourne Job Category: Consulting and Strategy,Sales **Who we are** Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand.With a...


  • Melbourne, Australia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...


  • Melbourne, Australia Knosys Full time

    **Libero Systems Pty Ltd** **ABN**:87 651 322 771 **Address**: Level 8, 31 Queen St, Melbourne VIC 3000 **Post**: GPO Box 314 Melbourne VIC 3001 **Position** **LIBRARY SOLUTIONS CONSULTANT** **Reports To** VP Customer Success & Experience **Department** Customer Success & Experience **Location** **Melbourne HO, or Remotely NSW or QLD,...


  • Melbourne, Australia Rocket Software Pty Ltd Full time

    **About the Role**: Rocket Software is looking for a highly skilled Mainframe Modernization Principal Solutions Consultant who can provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’...


  • Melbourne, Australia Bridge of Hope Full time

    System Solutions Consultant - Warehouse/Intralogistics Systems Sydney or Melbourne - Do you have a background in solutions consulting in intralogistics or warehouse automation / MHS, parcel or mail sortation systems or BHS? - Are you open to a non-siloed role which offers the scope to broaden your experience and capabilities with the support of a...

  • Solutions Consultant

    2 months ago


    Melbourne, Australia ELMO Software Limited Full time

    **Introduction**: Who we are Founded in 2002, ELMO Software is the trusted provider of HR technology solutions to 2,000+ mid-sized organisations and more than one million end users across Australia and New Zealand.With a comprehensive suite of ISO-certified solutions that span the full employee lifecycle, ELMO Software is designed to scale as organisations...