Injury and Claims Coordinator

4 weeks ago

Preston, Australia CW Retail Services Pty Ltd Full time

**What an opportunity**
Chemist Warehouse is Australia’s leading retail pharmacy group and one of Australia’s most recognised brands. In addition to our success in Australia, we also have a growing international presence in New Zealand, China, and Ireland.
- Over the last 24 months, we have had the good fortune of seeing our business adapt to the obvious challenges and consolidate our status as the market leader.- As we embark on the next stage of our ambitious growth plan, a continued priority for our business will be to maintain a healthy and safe workplace for the 17,000+ employees working in our stores, distribution centres, and head office locations.
- To support this important work, we are currently recruiting for an Injury & Claims Coordinator to join us.**About the role**
As Injury & Claims Coordinator (“ICC”), your primary areas of focus will be to:
- Provide high quality and accurate administration related to WorkCover claims and their associated processes; and
- Coordinate the end-to-end claims management process for injured workers
- Administer WorkCover claims and related processes_
- Regularly prepare and report on claims performance to the WHS Manager
- Assess claims and incident data to identify safety issues / causative factors and where appropriate pass recommendations to the WHS Advisor for review
- Conduct regular claims reviews and audits of the full claim portfolio incl. claims within the first 12 weeks ensuring issues are escalated appropriately
- Coordinate the development of Injury & Claims toolkits, Injury packs and other materials
- General administrative assistance incl. document upload, payment remittance & invoicing
- Assist with WHS projects as required
- Claims Management Coordination_
- Monitor the progress of claims and the employee’s recovery
- Keep up to date and detailed notes throughout the duration of the of the claim until closur
- Post claim closure check in to ensure the Worker has sustained pre-injury employment
- Assist the Injured worker and Employer to meet their Return to Work obligations
- Regularly consult and liaise with the Injured Worker, the Employer, Treating Practitioners and the Insurer
- Liaise with external rehabilitation providers regarding progress of RTW
- Provide information regarding the WorkCover process to relevant parties.

**About you**
- Completed an RTW Coordinator course
- A sound knowledge of Accident Compensation Legislation; and
- An interest in WHS and WorkCover
- Aside from your knowledge and experience in this area, success in the role will require you to have:
- Experience interacting with various levels of business stakeholders
- Strong knowledge with the Microsoft Office suite and general PC use
- Confidence using of technology and online systems
- Skills in handling multiple priorities, tasks, and projects simultaneously
- A service-minded attitude, proactive in resolving issues or identifying areas of improvement
- The successful applicant must also return a satisfactory criminal history check_

**Interested?**
- Great,
- **APPLY NOW** by clicking the button below.- **Selection Criteria**
- Essential: Do you have the right to work in Australia?
- Essential: If successful in gaining this role, are you willing to undergo a National Criminal History Check?
- Desirable: Do you have a Certificate II or higher in Community Pharmacy?**Contact Person**
- Recruitment Services**Alternate Contact Person**
- Trent O’Hara**Closing Date**
- 10/01/2023Please note that this position will close at 11:45pm on the closing date.

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