Customer Experience Manager

4 months ago

South Wentworthville, Australia Dan Murphy's Full time

Job Description

**Customer Experience Manager | Dan Murphy's Wentworthville | Share your spirit**

If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in store customer experiences and inspiring merchandising that keep our community returning to Dan’s

We’re looking for a passionate people leader who has a genuine desire to make better happen; for themselves and others around them through team development and trailblazing leadership. This role provides critical operational exposure across the business and the opportunity to kick start a career adventure with Dan Murphy’s.

**The ROLE**:

- Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
- Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
- Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
- Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
- Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

**The YOU**:

- ** YOU** use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers
- ** YOU** are passionate about people development and motivate others to dream big and reach their potential
- ** YOU** are no stranger to a fast-paced environment and use forward thinking in your decision making
- ** YOU** bring energy to those around you by being your authentic self and by always doing the right thing for your team, customers and community
- ** YOU** use an inspiring and collaborative approach to communication and use this to drive your team’s commitment

**How we take care of our PEOPLE**:
An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you

**We are together creators**

We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.
- #WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup_

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

  • Retail Team Associate

    3 weeks ago

    Wentworthville, New South Wales, Australia Officeworks Full time

    About UsAt Officeworks, we're passionate about making a difference in our customers' lives. With a national footprint of over 168 retail stores across Australia, we're committed to delivering an exceptional customer experience.We're looking for skilled Retail Team Associates who can provide expert advice and guidance to our customers. As a key member of our...

  • Customer Service Representative

    4 weeks ago

    Wentworthville, New South Wales, Australia Domino's Full time

    We are seeking a talented and enthusiastic Customer Service Representative to join our team in Australia and New Zealand's biggest, fastest and most innovative pizza retail company. If you're passionate about delivering exceptional customer experiences and working in a dynamic environment, this could be the perfect opportunity for you.As a Customer Service...

  • Customer Experience Manager

    3 weeks ago

    South Geelong, Victoria, Australia St Vincent De Paul Full time

    VincentCare Victoria is seeking a skilled Duty Manager to lead our team at Geelong South Shop.This role offers a unique opportunity for a retail professional to make a difference in their local community.The successful candidate will be responsible for leading a team of staff and volunteers, delivering exceptional customer experiences, and driving sales...

  • Ndis Plan Manager

    7 months ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is supported by an amazing...

  • Ndis Plan Manager

    6 months ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). **Please note**: This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is...

  • Ndis Plan Manager

    7 months ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). **Please note**: This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is...

  • Stores and Customer Service Assistant

    4 weeks ago

    Wentworthville, Australia Udaya Supermart Full time

    **Job description** We are a large Indian/Asian retail business. Front facing customer service is a key aspect of our business and we are seeking self-driven Customer Service Assistants who can oversee a broad range of our day to day customer, counter and storeroom, related activities at our store. Retail experience is preferred but not necessary. If you...

  • Customer Service Ambassador

    4 weeks ago

    Wentworthville, New South Wales, Australia Officeworks Full time

    About UsOfficeworks is a dynamic retail company that operates over 168 stores across Australia, employing close to 10,000 team members. Our commitment to delivering exceptional customer service and offering a wide range of products at competitive prices has earned us a loyal customer base.About the RoleWe are seeking passionate and customer-focused...

  • Customer Experience Director

    4 weeks ago

    South Fremantle, Western Australia Dan Murphy's Full time

    **Dan Murphy's - A Retail Leader in Customer Experience Management**Dan Murphy's is a renowned retail leader in the Australian market, dedicated to providing exceptional customer experiences across our stores.We are seeking a highly motivated and passionate CUSTOMER EXPERIENCE DIRECTOR to lead our customer experience team and drive business growth through...

  • Customer Experience Leader

    2 weeks ago

    South Fremantle, Western Australia Dan Murphy's Full time

    Join Dan Murphy's as a Customer Experience ManagerDan Murphy's is seeking a passionate and results-driven Customer Experience Manager to lead our South Fremantle store team. As a key member of our management team, you will play a critical role in delivering an exceptional customer experience, driving sales growth, and developing your team's skills.The...

  • Customer Experience Ambassador

    4 weeks ago

    South Melbourne, Victoria, Australia The Just Group Full time

    At The Just Group, we are committed to delivering exceptional customer experiences across our 7 brands and 1,000 retail outlets. We are seeking a talented Sales Assistant to join our team at Peter Alexander Fountain Gate.About the RoleThis is an exciting opportunity for a motivated individual who is passionate about providing a personal, delightful,...

  • Customer Experience Leader

    4 weeks ago

    South Fremantle, Western Australia Dan Murphy's Full time

    About Dan Murphy'sAt Dan Murphy's, we're not just a retail business - we're part of something bigger. We're one of many brilliant retail businesses within the Endeavour Group, creating moments that bring millions of people together.Our Store Experience ManagersWe're looking for passionate people leaders who can motivate and inspire our teams to deliver...

  • Customer Experience Associate

    1 month ago

    Springvale South, Victoria, Australia Red Rooster Full time

    At Red Rooster, we're passionate about creating craveable experiences for our customers. As a Crew Member, you'll play a key role in delivering exceptional service and ensuring our customers leave with a smile.Whether you're serving food, managing the restaurant's appearance or supporting your colleagues, your strong work ethic and attention to detail will...

  • Customer Experience Associate

    2 weeks ago

    South Melbourne, Victoria, Australia The Just Group Full time

    About The RoleWe are seeking a highly motivated Customer Experience Associate to join our team at Peter Alexander Fountain Gate.Key Responsibilities:Drive and process store sales to achieve individual and store targets.Provide a genuine and unique experience for every customer, aligning with the Peter Alexander brand.Work collaboratively within a team...

  • Customer Experience Specialist

    3 weeks ago

    South Hedland, Western Australia Coles Full time

    About ColesColes is a dynamic and fast-paced company with operations across 800+ supermarkets in Australia. We offer an exciting and rewarding work environment where you can grow professionally and personally.Role OverviewAs a Nightfill Team Member, you'll play a critical role in ensuring our store is fully stocked and visually appealing for customers during...

  • Customer Experience Ambassador

    3 weeks ago

    South Melbourne, Victoria, Australia CreativeCubes Full time

    About UsCreativeCubes is a rapidly growing coworking environment that fosters an inclusive and vibrant atmosphere where diverse individuals and businesses thrive.We are seeking a dynamic Customer Service Representative to join our team, providing exceptional support to internal and external customers, fostering a warm and welcoming community environment, and...

  • Customer Experience Coordinator

    7 months ago

    South Brisbane, Australia Indigenous Workstars Full time

    Create positive change in community Five Bridges is an established organisation, born from a passion to assist local Aboriginal and Torres Strait Islander communities in a hand on, feet to the ground manner that will see our local communities flourish. We are seeking an experienced and highly organised Customer Experience coordinator to provide support to...

  • Customer Experience Specialist

    3 weeks ago

    South Hedland, Western Australia Coles Full time

    We are seeking a highly detail-oriented Customer Experience Specialist to join our team at Coles. This role is ideal for individuals who take pride in delivering exceptional customer experiences and ensuring that customers receive the best quality products.As a Customer Experience Specialist, you will be responsible for selecting and packing quality products...

  • Customer Experience Associate

    4 weeks ago

    Wangaratta South, Australia Officeworks Full time

    About UsAt Officeworks, we're driven by a passion for delivering exceptional customer experiences. Our team is at the heart of everything we do, and we're committed to creating a culture that's inclusive, diverse, and supportive.We're a dynamic organization with a national footprint of over 168 retail stores across Australia. With a focus on delivering a...

  • Customer Experience Specialist

    4 weeks ago

    South Yarra, Victoria, Australia Officeworks Full time

    About usAt Officeworks, we thrive in a dynamic environment that fosters growth and innovation. Our customers, team members, and community are at the heart of everything we do.We're a company that's passionate about making a difference through our products and services. With close to 10,000 team members and a national footprint of over 168 retail stores...