Customer Experience Associate

2 weeks ago


Wangaratta South, Australia Officeworks Full time
About Us

At Officeworks, we're driven by a passion for delivering exceptional customer experiences. Our team is at the heart of everything we do, and we're committed to creating a culture that's inclusive, diverse, and supportive.

We're a dynamic organization with a national footprint of over 168 retail stores across Australia. With a focus on delivering a wide range of products, low prices, and great service, we're always looking for talented individuals who share our values and are eager to make a difference.

The Role

We're seeking a passionate part-time Customer Experience Associate to join our team in Wangaratta. As a key member of our customer service team, you'll work closely with colleagues to ensure that every customer interaction is positive and memorable.

Your responsibilities will include:

  • Providing expert advice to customers on our broad range of products and services
  • Operating as a proud Officeworks brand ambassador, embodying our values and commitment to excellence
  • Working collaboratively with the team to deliver exceptional customer service

This role requires flexibility, with a Monday-to-Friday schedule from 7am to 6pm. There may also be opportunities to work across various Officeworks locations and progress your career.

About You

We're looking for a customer-focused individual who is passionate about delivering outstanding service and experiences. If you:

  • Enjoy working in a fast-paced environment and taking on new challenges
  • Are able to communicate effectively with customers and colleagues
  • Take pride in delivering a great customer experience
  • Are flexible with your availability, including weekdays and weekends

You'll thrive in our supportive and inclusive team environment, where diversity and inclusivity are celebrated.

Our Culture

We're dedicated to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people with disabilities.

We offer a range of benefits, including generous discounts at Officeworks, Bunnings, Kmart, Target, and Catch. Ongoing training and development opportunities will help you progress your career and achieve your goals.

What We Offer

In this role, you can expect:

  • An estimated salary of $65,000 - $75,000 per year, depending on experience
  • Flexible working arrangements to suit your needs
  • Ongoing training and development opportunities
  • Generous discounts at participating retailers
  • A supportive and inclusive work environment


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