Ndis Plan Manager

7 days ago

Tweed Heads South, Australia Your Plan Manager Full time

**NDIS Plan Mentor
- Experienced Plan Manager, Hybrid Opportunity**

**Position**: NDIS Plan Mentor (Plan Management Services).

**Please note**:
This role would suit someone with
**2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is supported by an amazing team with a different approach to traditional plan management roles. Disabled people and/or people with lived experience are strongly encouraged to apply. You will love the opportunity to meet new service providers, share solutions and provide amazing and friendly service.

**About Us**:
Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management service provider, well known across Australia. Here at YPM, we provide personal, friendly service to our clients with a focus on delivering better than expected outcomes. We support full choice and control for participants and encourage them to make the decisions around their plans.

**The Role**:
To provide high-quality, collaborative, and direct support to plan managed clients in an accurate and timely manner, with a focus on developing, building, and maintaining relationships.

To ensure that all NDIS reporting and compliance requirements are met and that clients have a full understanding of their NDIS budgets and decision-making. You will be well supported by an experienced management team and amazing team members.

**Key Responsibilities**:
**This dynamic position will be responsible for, but not be limited to**:

- Cultivate a positive, proactive, and enthusiastic attitude to learning and engagement within a team.
- At this level, employees may be required to supervise team members or volunteers in their day-to-day work. Employees with supervisory responsibilities may undertake some complex operational work and may undertake planning and coordination of activities within a clearly defined area of the organisation.
- Assist clients to understand their plans, the scope of budgeting/spending, and the NDIS price guide.
- Ensure claims and reporting are accurate and timely.
- Assist with and provide high-quality record management within CRM Work within a team to support a diverse range of NDIS-funded clients.
- Ensure ongoing retention and engagement of participants and their teams through relationship building, friendly service and a great attitude.
- Provide high levels of service and general advice & guidance to the differing needs of clients.
- Ensure all data and information is current and NDIS Plans are reviewed regularly.
- Ensure all timeframes and targets are achieved for responsive communication, inquiries, and milestone contact with clients.
- Proactively ensure that Your Plan Manager is represented and promoted within the industry and community.
- Contribute to supporting client choice and control over their plans using industry knowledge and experience.
- Ensure correspondence and documentation are managed efficiently and confidentially.
- Identify and report any risks to the Manager Maintain current knowledge of the NDIS, Quality and Safeguards, price guides, and guidelines and proactively drive your learning and growth.

**About You**:

- Positively contribute to the achievement of the business objectives whilst maintaining a focus on the business values.
- Adhere to all policies and procedures and engage in performance improvement and coaching Proactively participate in team communication, including meetings.
- Be responsible for managing and planning their work and that of team members or volunteers if allocated and may be required to deal with formal disciplinary issues within the work area.
- Actively and positively participate in training provided.
- Other responsibilities as and when directed by Your Plan Manager.
- Be an effective time manager of your work and team tasks.

**Essential Requirements**:

- Advanced understanding and commitment to person-centered support and services to people with a disability, their teams, and service providers.
- Diploma in Business Administration, Disability, Customer Service or higher and/or similar demonstrated work-related experience in working with people with a disability.
- Minimum 2 years experience in a plan management role with an emphasis on relationships with a diverse range of clients and their teams.
- Demonstrated experience in a client relationship role where developing, building, and maintaining relationships is a priority to ensure client retention and growth.
- Familiarity with the basics of human resource management principals and the capability to provide on the job training support to Plan Services Officers or volunteers.
- Demonstrated experience in responsibility for quality outcomes through relationship management and high-volume client/customer interactions using established tools, processes, procedures, and scripts.
- Proven expertise in interpreting the NDIS price guide, statutory requirements, planning

  • Ndis Plan Manager

    1 week ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is supported by an amazing...

  • Ndis Plan Manager

    2 weeks ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **NDIS Plan Mentor - Experienced Plan Manager, Hybrid Opportunity!** **Position**: NDIS Plan Mentor (Plan Management Services). **Please note**: This role would suit someone with **2+ year of experience in NDIS Plan Management** who understands all facets of the plan management role with an emphasis on participant choice and control. This role is...

  • Administration Officer

    2 weeks ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **ABOUT US**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support Coordination service provider, well known across Australia. Here at YPM we provide personal, friendly service to our clients with a focus on delivering better than expected outcomes. We support full choice and control for participants and encourage them to make...

  • Administration Officer

    2 weeks ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **ABOUT US**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support Coordination service provider, well known across Australia. Here at YPM we provide personal, friendly service to our clients with a focus on delivering better than expected outcomes. We support full choice and control for participants and encourage them to make...

  • Ndis Provider Services Team Leader

    5 days ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **Job**:Team Leader - NDIS Provider Services. This role would suit someone from an NDIS, financial or insurance background looking to work in a rewarding role. **About Us**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support Coordination service provider, well known across Australia. Here at YPM, we provide personal, friendly...

  • Administration Officer

    7 days ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **Administration Officer - NDIS Plan Support** **ABOUT US**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management Service provider, well-known across Australia. Here at YPM, we provide personal, friendly service to our clients with a focus on delivering better-than-expected outcomes. We support full choice and control for participants and...

  • Administration Officer

    3 weeks ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **Administration Officer - NDIS Plan Support** **ABOUT US**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support Coordination service provider, well-known across Australia. Here at YPM, we provide personal, friendly service to our clients with a focus on delivering better-than-expected outcomes. We support full choice and...

  • Administration Officer

    2 weeks ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **Administration Officer - NDIS Plan Support** **ABOUT US**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management Service provider, well-known across Australia. Here at YPM, we provide personal, friendly service to our clients with a focus on delivering better-than-expected outcomes. We support full choice and control for participants and...

  • Claims Officer

    2 weeks ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **About the Job** Claims Officer ** - NDIS Plan Support** **ABOUT US**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management, well-known across Australia. Here at YPM, we provide personal, friendly service to our clients, focusing on delivering better-than-expected outcomes. We support full choice and control for participants and...

  • Executive Administrator

    2 weeks ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **Please attach a resume along with a covering letter, no more than two pages addressing how you demonstrate ability to perform in this role. Key skills such as proficiency in Microsoft Office Applications will be tested as part of this process.** **ABOUT US**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support Coordination...

  • Executive Administrator

    1 week ago

    Tweed Heads South, Australia Your Plan Manager Full time

    **Please attach a resume along with a covering letter, no more than two pages addressing how you demonstrate ability to perform in this role. Key skills such as proficiency in Microsoft Office Applications will be tested as part of this process.** **ABOUT US**: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support Coordination...

  • Coordinator Ndis Community

    4 weeks ago

    Tweed Heads, Australia Momentum Collective Full time

    In-house training and career development opportunities - $43.08 per hour + Super + Salary packaging options to increase take home pay - A flexible and supportive working environment **ABOUT US** **Momentum Collective is a registered charity and not-for-profit community services organisation creating inclusive opportunities and positive outcomes. We have a...

  • Multi-instrument Music Teacher for Ndis

    1 week ago

    Tweed Heads, Australia Joyful Sound Academy of Music Full time

    We are actively seeking passionate and dedicated Multi-Instrument Music Teachers and Music Producers to join our team of NDIS-supported music lesson teachers for Gold Coast and Brisbane. Our program provides a relaxed and inclusive environment for students to explore their musical interests. This is an exceptional side hustle opportunity that can be...

  • Care Manager

    2 weeks ago

    Tweed Heads South, Australia Bupa Full time

    **About the Home** - Bupa Banora Point is a delightful care home set in a suburb of Tweed Heads in the Northern Rivers region of NSW. You’ll be close to the local community with shops, parks, schools and churches nearby. It consists of 103 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of...

  • Quality and Education Manager

    23 hours ago

    Tweed Heads South, Australia Bupa Full time

    About The Role As our Quality Education Manager, you will lead the home in relation to quality care and services, ensuring quality governance, compliance and the competency of team members is delivered to achieve the requirements of the Aged Care Quality Standards. You will assist in identifying improvement opportunities as well as hands on support in...

  • Recreational Activities Officer

    1 week ago

    Tweed Heads South, Australia Bupa Full time

    **About the Home** Bupa Banora Point is a delightful care home set in a suburb of Tweed Heads in the Northern Rivers region of NSW. You’ll be close to the local community with shops, parks, schools and churches nearby. It consists of 103 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of...

  • Ndis Intake Officer

    3 weeks ago

    South Yarra, Australia Ability Action Australia Full time

    Company Description **Welcome to Ability Action Australia!** We are a national therapy services provider. Every day and in many ways, we are here to help NDIS participants - children, adolescents and adults - get more out of life. Our work is much needed, vitally important and life-changing for our clients and their families. **Job Description**: Ability...

  • Part Time Carer

    1 week ago

    Tweed Heads South, Australia Bupa Full time

    **About the Home** Bupa Banora Point is a delightful care home set in a suburb of Tweed Heads in the Northern Rivers region of NSW. You’ll be close to the local community with shops, parks, schools and churches nearby. It consists of 103 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of...

  • Lifestyle and Community Coordinator

    1 week ago

    Tweed Heads South, Australia Bupa Full time

    **About the Home** Bupa Banora Point is a delightful care home set in a suburb of Tweed Heads in the Northern Rivers region of NSW. You’ll be close to the local community with shops, parks, schools and churches nearby. It consists of 103 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of...

  • Lifestyle and Community Coordinator Banora Point

    23 hours ago

    Tweed Heads South, Australia Bupa Full time

    **About the Home** Bupa Banora Point is a delightful care home set in a suburb of Tweed Heads in the Northern Rivers region of NSW. You’ll be close to the local community with shops, parks, schools and churches nearby. It consists of 103 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of...