Human Resources Administrator

8 months ago

Cranbourne West, Australia Simply Helping Gippsland South and West Full time

Administration skills essential
- Permanent full time role with attractive salary
- Cranbourne West

**About Simply Helping**

Simply Helping Gippsland South & West is a provider of in-home supports with the purpose of adding value, meaning and dignity to the lives of service users and supporting their independence.

Simply Helping commits to the following principles and requires its employees to match that commitment and act appropriately in reporting and addressing any concerns:
- Zero tolerance of racism
- Zero tolerance of abuse towards the elderly or persons with disability
- The Victorian Child Safe Standards
- Respecting and valuing First Nations children

**Purpose of Position**

The purpose of the HR Administrator role is to support the HR Manager in achieving the purpose of the HR Team: _to achieve and maintain a compliant and well-trained workforce with high staff retention and engagement, while adhering to company policy, Fairwork (and other) regulations and best practice in relation to staff employment._

**Key Responsibilities**

Recruitment
- Manage the full recruitment and selection process within agreed timeframes, including position descriptions, position advertising, applicant communications, background checks and shortlisting, coordinating interviews, interview panels, reference checks and employment contracts.
- Facilitate the onboarding process for new hires, including staff induction.

Organisational Culture
- Foster a positive workplace culture through effective communication and conflict resolution.
- Work to ensure all staff feel heard and valued.
- Work to ensure adherence to professional and ethical standards of behaviour and integrity within Simply Helping, in alignment with its policies and Code of Conduct.
- Regularly check in with employees to assess their health and wellbeing, ensuring a supportive and inclusive work environment. Collaborate with senior management to implement initiatives that promote a healthy work-life balance and employee wellness.

General Duties
- Ensure and monitor compliance with confidentiality and data protection regulations.
- Maintain accurate and up-to-date employee records, including training completions and program compliance.
- Provide input and assist in the creation and publication of the monthly newsletter.
- Provide guidance to employees on HR-related enquiries and concerns.
- Act as a point of contact for employee relations matters and escalate issues to the HR Manager as necessary.
- Prepare reports as required by management and regulatory authorities.
- Support the HR Manager and senior management with staff conduct, performance and disciplinary issues, following documented policies and procedures to ensure a positive outcome for both Simply Helping and staff.
- Manage the exit interview process, including liaising with departing employees to ensure exit interviews are conducted, and data is captured, analysed, and reported, as required.
- Report HR KPIs and participate in the internal audit process, as required.
- Stay informed about relevant employment laws and regulations.
- Support and contribute to the implementation of corporate initiatives and continuous improvement activities.
- Participate in any projects or training as directed by senior management.
- To undertake/attend any mandatory training assigned by management.

**Skills / Attributes**
- Strong workload management ability.
- Clear communication and ability to develop rapport with colleagues, service users and other stakeholders.
- Good problem-solving and decision-making skills.
- Strong ethical standards and personal integrity.
- Interpersonal skills and empathy.

**Qualifications, Experience and Knowledge**
- Proven experience in HR administration or a similar role.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite.
- Detail-oriented with strong organisational and multitasking abilities.

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