Inbound Sales Consultant

1 month ago


Macquarie Park, Australia Catholic Healthcare Full time

Discover a career where care goes both ways
- Based in Macquarie Park, short walk from Metro Station + WFH Options
- 7 extra days off per year + Not for Profit Salary Packaging + Fitness Passport
- Phone based, inbound sales - Triage new business leads

Exciting things are happening at Catholic Healthcare We’ve grown to 5500+ employees and we’re celebrating our 30th year of providing care in 2024. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.
Opportunity for an experienced and customer centric operator to support potential new clients to navigate their Aged Care journey.
Reporting to the Team Leader, Inbound Sales Enquiry, in this phone-based position within a small call centre, you will manage enquiries from prospective clients and their families approaching aged care for the first time, liaise with referrers and other external and internal stakeholders. For our new potential clients and their families, this can be a nerve racking and sometimes overwhelming time in their lives, your patient, empathetic yet diligent and proactive approach together with your exceptional customer service and communication skills, will assist in your success.
Your confident phone manor and solution-focussed mindset will assist you to triage and qualify leads, understand the needs of our customer and provide comprehensive and timely information in addition to gaining agreement to proceed with interest in Catholic Healthcare as their provider. You will manage the leads database in CRM to ensure all enquires are actioned and responded to in a timely manner and build and maintain strong internal and external relationships with key stakeholders.
To be considered for this position it is essential that you can type accurate detailed records and navigate multiple data bases whilst talking on the phone. In addition to;
- Previous experience in a similar customer service position
- Excellent interpersonal and communication skills, both verbal and written
- Demonstrated ability to effectively convey information, influence stakeholders, and build rapport with customers.
- Strong problem-solving and conflict resolution abilities, with a customer-centric mindset
- Ability to handle challenging situations with diplomacy and empathy
- Ability to collaborate effectively with cross-functional teams and stakeholders at all levels of the organisation
- Flexibility and adaptability to accommodate changing customer needs and business requirements
- Willingness to obtain a police Check

What we can offer you as an employee of Catholic Healthcare
- Not-for-profit tax benefits - pay less tax
- Fitness Passport - discounted gym benefits
- Paid Parental leave
- Paid Family leave, additional days off each year
- Long Service leave after 5 years
- A values-based organisation that welcomes applicants from all faiths and backgrounds

If you’re looking for a role where you can make a positive impact in a rewarding organisation like ours, we’d love to hear from you.
Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.



  • Macquarie Park, Australia Catholic Healthcare Full time

    Inbound Sales Consultant 15 Talavera Rd, Macquarie Park NSW 2113, Australia Req #512 Tuesday, 15 October 2024Discover a career where care goes both ways! Based in Macquarie Park, short walk from Metro Station + WFH Options  7 extra days off per year + Not for Profit Salary Packaging + Fitness...


  • Macquarie Park, Australia Catholic Healthcare Full time

    Unlock Your Potential in a Rewarding CareerCatholic Healthcare is seeking an experienced and customer-centric individual to join our team as an Inbound Sales Consultant. In this role, you will be responsible for managing enquiries from prospective clients and their families approaching aged care for the first time.About the RoleManage enquiries from...


  • Macquarie Park, Australia Catholic Healthcare Full time

    Team Leader, Inbound Sales Enquiries Macquarie Park, NSW Apply Back to Results ...

  • Sales Consultant

    6 months ago


    Macquarie Park, Australia Plush Full time

    **Plush **is seeking a self-motivated and efficient **Online Furniture Sales Consultant **to work in with our team at the Macquarie Park, Office.** Plush **is one of Australia's leading furniture retailers and has experienced significant growth in the last 12 months in their Online & E-Commerce team. People are spending more time browsing online and are...

  • Internal Sales

    6 days ago


    Wetherill Park, Australia ABBE Full time

    **Abbe, we are more than just a job** We are a family group of companies, where for over three decades our innovative solutions and exceptional customer service has made us a leading player in the corrugated cardboard and packaging industry. What truly sets us apart is our workforce of talented individuals who come together to exceed expectations on a...


  • Macquarie Park, Australia Catholic Healthcare Full time

    **Job Description** Team Leader, Inbound Sales Enquiries** - Based in Macquarie Park, short walk from Metro Station - 7 Additional leave days per year + NFP Salary Packaging + WFH options - Collaborative, inclusive and professional team culture - New Year, New Career or perhaps a new industry.. Catholic Healthcare is a leading Aged Care provider with over...


  • Macquarie Park, Australia Arjo Full time

    **Empowering careers at ARJO** **At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?** **This could be your opportunity to begin a challenging and...


  • Wetherill Park, Australia O'Brien Glass Industries Limited Full time

    **We are currently looking for Customer Sales Consultants for our Glazing Division.** We are looking for superstars who have strong customer service and the ability to provide quotes and bookings to customers. This is a hybrid position where you be required to come into the office (Wetherill Park) for training and team meetings. If you have worked in an...


  • Macquarie Park, Australia Catholic Healthcare Full time

    About the RoleCatholic Healthcare is seeking a skilled and empathetic Phone-Based Sales Consultant to join our team. In this role, you will be responsible for managing enquiries from prospective clients and their families approaching aged care for the first time.Key ResponsibilitiesManage enquiries from prospective clients and their familiesLiaise with...


  • Macquarie Park, Australia Nick Scali Full time

    About Nick ScaliEstablished in Australia, Nick Scali is a leading furniture retailer with significant growth in the online and e-commerce sector. We are seeking an experienced Sales Consultant to join our team at Macquarie Park Head Office.Job DescriptionWe require a sales professional who can effectively communicate with customers through inbound enquiries,...


  • Parramatta Park, Queensland, Australia HCF Australia Full time

    About the RoleWe're seeking a highly skilled and customer-focused Insurance Sales Consultant to join our team. As a key member of our sales team, you will be responsible for providing exceptional service to potential customers shopping for Private Health and Life Insurance.This is a full-time, hybrid position with a focus on delivering outstanding results....

  • Warm Sales Consultant

    5 months ago


    Middle Park, Australia Woods & Co Recruitment Full time

    Generous Commission Structure - Work In A Supportive Team | Attend Regular Staff Events - Lucrative Commission Structure **Woods & Co** Recruitment have partnered with an education provider and are on the lookout for a number of Sales Consultants to join a leading and well established organisation **IMMEDIATELY**! This is an unrivalled opportunity to join...

  • Sales Representative

    5 months ago


    Macquarie Park, Australia Wolters Kluwer Full time

    The Senior Inside Sales Representative is a quota-carrying team member responsible for working with smaller size customers across financial services and specialty industries to position and sell CS products. The Senior Inside Sales Representative is responsible for working directly with customers to understand their needs, identify relevant CS (Compliance...


  • Macquarie Park, Australia Nick Scali Full time

    Nick Scali Furniture is a leading Australian furniture retailer seeking a skilled Furniture Sales Specialist to join their team at the Macquarie Park Head Office.The ideal candidate will have experience in sales and/or retail, particularly in managing customer enquiries through to resolution and/or purchase. Proficiency in the Microsoft suite and a...


  • Macquarie Park, Australia ShiftCare Full time

    A career-defining opportunity awaits at ShiftCare, where you'll play a pivotal role in driving our ANZ region's growth as a Sales Development Representative. As a key member of our team, you'll be responsible for qualifying the ShiftCare value proposition to inbound leads, booking demos for our Account Executive team, and closing sales.With a focus on...

  • Sales Consultant

    5 months ago


    Cameron Park, Australia Veolia Environmental Services Full time

    **The Opportunity**: **What's on offer**: - Busy inbound sales opportunity - Help customers with a range of services - Entry-level role with a market leading environmental services company **What you'll be responsible for**: As above, as well as: - Maintaining a strong knowledge of Veolia’s produce and service offerings - Ensuring that customer...


  • Parramatta Park, Queensland, Australia HCF Australia Full time

    About the RoleAs an Insurance Sales Consultant with HCF Australia, you will play a vital role in providing exceptional customer service and sales expertise to our members.This is a full-time, hybrid position where you will be working from our state-of-the-art Parramatta Call Centre when required.ResponsibilitiesEngage with potential customers over the phone...

  • Sales Consultant

    5 months ago


    Arndell Park, Australia Veolia Environmental Services Full time

    **The Opportunity**: **What's on offer**: - 12 months fixed term contract inbound sales opportunity - Help customers with a range of services - Entry-level role with a market leading environmental services company **What you'll be responsible for**: As above, as well as: - Maintaining a strong knowledge of Veolia’s produce and service offerings -...


  • Macquarie Park, Australia ShiftCare Full time

    Transform the Future of Care DeliveryAt ShiftCare, we're on a mission to revolutionize the way care is delivered. As a Sales Development Representative, you'll be at the forefront of this transformation, engaging with small to mid-size companies across the ANZ region.Your Role:Qualify the ShiftCare value proposition to inbound leads via phone, email, and...


  • Macquarie Park, Australia ShiftCare Full time

    Unlock Your Potential as a Sales Development Representative at ShiftCareAre you ready to catapult your career to new heights? ShiftCare, the trailblazing software provider, is on the lookout for a dynamic Sales Development Representative to join our unstoppable team.As a Sales Development Representative at ShiftCare, you'll be at the forefront of our growth,...