Case Officer

5 months ago

Prahran, Australia Unified Healthcare Group Full time

Company Description

At Unified Healthcare Group (UHG), **We Are Continuing To Grow the Medical Information Exchange Department and we are looking for dedicated and motivated team members to join the team.**

Our purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and achieve better outcomes through the medEbridge® platform. We provide secure online access to a national marketplace of GP’s, Specialists, Nurses, Allied Health Professionals and more. Our customers connect easily with health practitioners using this platform to access information quickly to make informed decisions and improve outcomes for their clients who have suffered personal injuries such as road or workplace accidents.

**Job Description**:
Successful applicants will join our dedicated case management team, responsible for liaising with our customers and healthcare providers to facilitate the exchange of health and medical information with speed, simplicity, and security.

Key responsibilities include, but are not limited to:

- Management of a portfolio of clients, ensuring your caseload is actioned within timeframes specified in our service level agreements
- Liaising with specialists and medical clinics to obtain medical records on behalf of clients.
- Writing accurate case notes in the medEbridge platform
- Relationship management between clients and UHG
- Data entry and ad hoc administrative duties where required.

**Qualifications**:
What you’ll need:

- Excellent verbal and written communication skills
- Ability to negotiate, influence and manage conflicts effectively
- The ability to multitask in a fast-paced environment
- Exceptional time management and organisational skills
- Technology savvy with intermediate Microsoft Office Suite skills, namely Outlook, Word, and Excel
- Knowledge or understanding of how health practitioners and in-particular GP’s work, or injury rehabilitation, or within the legal or insurance practices is an advantage but not essential.

Additional Information
**So why work for UHG?**
- We offer flexible working arrangements.
- Employee discounts for health insurance, gyms, pools and travel club
- Options for novated leasing and salary sacrificing
- Paid parental leave
- Purchased Leave (up to 4 weeks)
- Employee Assistance Program

**You are welcome here**

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQIA+ community, veterans, carers and Indigenous Australians to our team. When you join MedHealth, we want you to bring your whole self to work - and we value your unique contribution.
- ** We will not be able to support international applicants for this role._
- ** Previous applicants need not apply._

**You are welcome here.**

Our fast-growing team of more than 3,000 people around Australia represent a huge array of life experiences, skills and ways of thinking. We value all these differences.

We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team.

  • Case Manager

    3 weeks ago

    Prahran, Victoria, Australia Unified Healthcare Group Full time

    Role OverviewUnified Healthcare Group is seeking a skilled Case Manager to join our dedicated case management team. As a Case Manager, you will be responsible for liaising with customers and healthcare providers to facilitate the exchange of health and medical information with speed, simplicity, and security.Key ResponsibilitiesManage a portfolio of clients,...

  • Case Manager

    1 month ago

    Prahran, Victoria, Australia Unified Healthcare Group Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our dedicated case management team as a Case Manager. As a key member of our team, you will be responsible for liaising with our customers and healthcare providers to facilitate the exchange of health and medical information with speed, simplicity, and security.Key...

  • Case Manager

    3 weeks ago

    Prahran, Victoria, Australia Unified Healthcare Group Full time

    Job SummaryUnified Healthcare Group is seeking a skilled Case Manager to join our dedicated case management team. As a key member of our team, you will be responsible for liaising with customers and healthcare providers to facilitate the exchange of health and medical information with speed, simplicity, and security.Key ResponsibilitiesManage a portfolio of...

  • Case Officer

    1 month ago

    Prahran, Australia Unified Healthcare Group Full time

    **Company Description** At Unified Healthcare Group (UHG), **We Are Continuing To Grow the Medical Information Exchange Department and looking for **4X casual people who can start as soon as possible.** Our purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and achieve better outcomes through the medEbridge®...

  • Case Officer

    5 months ago

    Prahran, Australia Unified Healthcare Group Full time

    Company Description At Unified Healthcare Group (UHG), **We Are Continuing To Grow the Medical Information Exchange Department and we are looking for dedicated and motivated team members to join the team. **The role will be working WA hours.** Our purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and achieve...

  • Case Officer

    5 months ago

    Prahran, Australia Unified Healthcare Group Full time

    **Company Description** At Unified Healthcare Group (UHG), **We Are Continuing To Grow the Medical Information Exchange Department and we are looking for dedicated and motivated team members to join the team.** Our purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and achieve better outcomes through the...

  • Case Officer

    5 months ago

    Prahran, Australia Unified Healthcare Group Full time

    Job DescriptionAs the business is expanding and our customers grow, we are seeking more enthusiastic people to join a team who is committed to doing their best work every day guided by our values – Care, Accountability, Teamwork, Integrity and Excellence. An engaging personality, and a passion for delivering exceptional service will be important to...

  • Case Officer

    5 months ago

    Prahran, Australia Unified Healthcare Group Full time

    Company Description At Unified Healthcare Group (UHG), our purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and achieve better outcomes through the medEbridge® platform. We provide secure online access to a national marketplace of GP’s, Specialists, Nurses, Allied Health Professionals and more. **Job...

  • Administration Officer

    1 month ago

    Prahran, Australia Unified Healthcare Group Full time

    **Company Description** Do you take pride in your customer service orientation and thrive on achieving results? Be rewarded for your efforts with this progressive company.** Unified Healthcare Group (UHG) is a leading company founded in 1997 and offers businesses from a range of sectors secure access to Australia’s largest marketplace of healthcare...

  • Administration Officer

    1 month ago

    Prahran, Australia Unified Healthcare Group Full time

    Job DescriptionThe business is expanding as our customers grow, and we are seeking an enthusiastic, experienced Administration professional to join a team on a casual basis who is committed to doing their best work every day guided by our values – Care, Accountability, Teamwork, Integrity and Excellence. Responsibilities include but not limited...

  • Administration Officer

    5 months ago

    Prahran, Australia Unified Healthcare Group Full time

    **Company Description** Do you take pride in your customer service orientation and thrive on achieving results? Be rewarded for your efforts with this progressive company.** Unified Healthcare Group (UHG) is a leading company founded in 1997 and offers businesses from a range of sectors secure access to Australia’s largest marketplace of healthcare...

  • Administration Officer

    3 months ago

    Prahran, Australia Unified Healthcare Group Full time

    **Company Description** Do you take pride in your customer service orientation and thrive on achieving results? Be rewarded for your efforts with this progressive company.** Unified Healthcare Group (UHG) is a leading company founded in 1997 and offers businesses from a range of sectors secure access to Australia’s largest marketplace of healthcare...

  • Customer Service Officer

    1 month ago

    Prahran, Australia Unified Healthcare Group Full time

    **Company Description** Our purpose is to make it easier for Businesses and Healthcare Providers to transact effectively and achieve better outcomes through the medEbridge® platform. We provide secure online access to a national marketplace of GP’s, Specialists, Nurses, Allied Health Professionals and more. Our customers connect easily with health...

  • Personal Assistant

    2 months ago

    Prahran, Australia Placing Heads Full time

    Be seriously valued and appreciated - Gorgeous new offices in Prahan - Absolutely love going to work **About the Company** - We love these clients!!!!_ - They are a boutique commercial and intellectual property legal practice specialising in the creative industries and small business. They act for many of the biggest names in entertainment and have...

  • Customer Service Officer

    1 month ago

    Prahran, Australia Unified Healthcare Group Full time

    Job DescriptionThe business is expanding as our customers grow, and we are seeking more enthusiastic people to join a team who is committed to doing their best work every day guided by our values – Care, Accountability, Teamwork, Integrity and Excellence. We are seeking experienced Customer Service professionals to join our team on a casual basis. You...

  • Healthcare Portfolio Manager

    3 weeks ago

    Prahran, Victoria, Australia Unified Healthcare Group Full time

    Job SummaryAs a Tele Services Enrolled Nurse with Unified Healthcare Group, you will play a vital role in managing a portfolio of clients, ensuring timely actioning of caseloads within service level agreements. Your key responsibilities will include booking appointments, conducting interviews with General Practitioners and specialists, and maintaining...

  • Service Manager

    2 weeks ago

    Prahran, Victoria, Australia Unified Healthcare Group Full time

    Service Manager - Medical Provider Relationships Team LeadAs a Service Manager - Medical Provider Relationships Team Lead at Unified Healthcare Group, you will play a pivotal role in developing and maintaining deep, sustainable relationships with hospitals and medical providers. Your goal will be to assist in the fast and safe return of medical information...

  • Healthcare Portfolio Manager

    1 month ago

    Prahran, Victoria, Australia Unified Healthcare Group Full time

    Job SummaryWe are seeking an experienced Enrolled Nurse to join our team as a Tele Services Enrolled Nurse. In this role, you will be responsible for managing a portfolio of clients, booking appointments, conducting interviews, and providing exceptional customer service.Key ResponsibilitiesManage a portfolio of clients, ensuring timely actioning of cases...

  • Service Manager

    5 months ago

    Prahran, Australia Unified Healthcare Group Full time

    Company Description Looking for a new challenge, a great work environment, and the opportunity to positively impact a new and growing service area? Unified Healthcare Group (UHG) is looking for an engaging, self-driven, people leader with knowledge of the healthcare or personal injury insurance space, and experience in tele-based service delivery. **About...

  • Administrative Support Specialist

    1 month ago

    Prahran, Victoria, Australia Unified Healthcare Group Full time

    Job Title: Administration OfficerWe are seeking an experienced Administration professional to join our team on a casual basis. As an Administration Officer, you will play a crucial role in supporting our business operations and ensuring the smooth flow of information.Key Responsibilities:Categorize and manage medical documentation via the medEbridge...