Administrative Support Specialist

1 month ago


Prahran, Victoria, Australia Unified Healthcare Group Full time
Job Title: Administration Officer

We are seeking an experienced Administration professional to join our team on a casual basis. As an Administration Officer, you will play a crucial role in supporting our business operations and ensuring the smooth flow of information.

Key Responsibilities:
  • Categorize and manage medical documentation via the medEbridge platform
  • Manage shared inboxes and provide administrative assistance
  • Process evidence from media files received daily
  • Upload medical information to the medEbridge platform
  • Conduct quality assurance of all Radiology DVDs
  • Answer inbound phone calls and transfer to the correct team or Case Officer
Requirements:
  • Attention to detail and ability to maintain accuracy
  • Aptitude for systems and technology
  • Excellent customer service and communication skills
  • Strong time management and organizational skills
  • Ability to work well under pressure and meet deadlines
  • Excellent written and verbal communication skills
  • Professional and positive attitude
  • Ability to use Microsoft Office suite, including Word, Outlook, and Excel
  • Previous experience in an inbound contact centre setting is advantageous
What We Offer:
  • Hybrid working arrangements with 2 days in the office and 3 days working from home
  • Employee discounts for health insurance, gyms, pools, and travel club
  • Options for novated leasing and salary sacrificing
  • Paid parental leave - 12 weeks
  • Purchased Leave (up to 4 weeks)
  • Employee Assistance Program and Financial Wellbeing

Unified Healthcare Group is an Equal Opportunity Employer, committed to diversity and inclusion. We welcome applications from people with disability, people from diverse cultural and linguistic backgrounds, and people from the LGBTQI community.



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