Healthcare Portfolio Manager

1 month ago


Prahran, Victoria, Australia Unified Healthcare Group Full time
Job Summary

We are seeking an experienced Enrolled Nurse to join our team as a Tele Services Enrolled Nurse. In this role, you will be responsible for managing a portfolio of clients, booking appointments, conducting interviews, and providing exceptional customer service.

Key Responsibilities
  • Manage a portfolio of clients, ensuring timely actioning of cases within service level agreements
  • Book appointments and conduct interviews with General Practitioners and specialists
  • Write accurate case notes in the medEbridge platform
  • Develop and maintain strong relationships between clients and Unified Healthcare Group
  • Perform data entry and administrative duties as required
Requirements
  • Enrolled nurse with knowledge of healthcare practitioners and clinic operations
  • Excellent verbal and written communication skills
  • Intermediate Microsoft Office Suite skills, including Outlook, Word, and Excel
  • Ability to negotiate, influence, and manage conflicts effectively
  • Exceptional time management and organizational skills
What We Offer
  • Flexible working arrangements with one anchor day and a second flex-day
  • Employee discounts for health insurance, gyms, pools, and travel club
  • Options for novated leasing and salary sacrificing
  • Paid parental leave
  • Purchased Leave (up to 4 weeks)
  • Employee Assistance Program

At Unified Healthcare Group, we value diversity and inclusion. We welcome applications from candidates with disability, cultural and linguistic diversity, and Indigenous Australians. We are committed to creating a workplace that is accessible and inclusive for all.



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