Koorie Student Support Officer

3 weeks ago

Preston, Australia Melbourne Polytechnic Full time

**POSITION NUMBER**

3806
- **DEPARTMENT**

Student Service
- **ROLE TYPE**

Non-teaching
- **JOB TYPE**

Full time
- **CONTRACT**

Ongoing
- **LOCATION**

Preston
- **APPLICATIONS CLOSE**

27 March 2024**KOORIE STUDENT SUPPORT OFFICER**:

- **Full Time, Ongoing Role - Annual Salary $62,903 - $68,299 + Super**:

- **Support Aboriginal and Torres Straight Islander peoples, making education accessible and culturally inclusive**:

- **Located at our Preston Campus, close to public transport and the Preston Market**

**About the Organisation**:
Melbourne Polytechnic is a learning organisation that has been delivering vocational training since 1912. Learning at Melbourne Polytechnic is a unique experience with an applied focus. delivered by teachers with real-world experience and expertise.

At Melbourne Polytechnic we are committed to providing high quality, innovative, applied and future focused, purposeful education and training to students, industry and communities. Our teachers are passionate and established in their professions and look guide students in theirs. We know that circumstances can create barriers to learning, so we offer our students personalised pathways, flexible study options and learning support.

**About the Role**:
The Koorie Student Support Officer responsibilities follow the Wurreker and Aboriginal Education Strategy commitments made by Melbourne Polytechnic, by making education accessible and culturally inclusive for Aboriginal and Torres Strait Islander peoples.

The Koorie Student Support Office role is a key role in the Koorie Services Centre, working in a flexible and collegiate manner to ensure enrolled Aboriginal and Torres Strait Islander students receive the appropriate support throughout their educational journey with Melbourne Polytechnic.

**Duties**:

- Provide general advice in this specialised area, assist students with the enrolment process and provide information about how to commence studies effectively at Melbourne Polytechnic.
- Act as a primary point of contact to assist students will all aspects of their studies, problem solving any complex concerns and information on further study options.
- Work with Koorie Services team to develop and review policies and procedures relating to the Aboriginal and Torres Strait Islander Melbourne Polytechnic students.
- Maintain incoming communications from students and community, including answering all communications in a timely manner, referring student communications onto appropriate internal or external areas, and providing support to community or complex enquiries.
- Supervise the Koorie Student Common Room, including the ordering of supplies, ensuring this location is clean and culturally inclusive, and raising awareness of this facility for student use.
- Establish and maintain positive and beneficial networks with local Aboriginal and Torres Strait Islander communities, organisations and stakeholders, including attending network group meetings as directed.
- Manage outgoing communications to students, including informing current students of events, scholarship information, employment opportunities, and other information as necessary.

For a full list of key responsibilities and duties, please view the **position description**.

**Skills and Experience Required**:

- Demonstrated knowledge and understanding of Aboriginal and Torres Strait Islander culture and community networks.
- Demonstrated high standard of administrative and organisational skills, including skills in document presentation, database maintenance, and the use of Microsoft software.
- High level of communication for both internal and external audiences.
- Demonstrated strong Koorie community networks, and connections to support desired outcomes for Koorie students.
- Excellent organisational skills with a particular focus on prioritising duties.
- Demonstrated knowledge of, and experience of enhancing cultural competency and fostering cultural inclusiveness.
- A current Working with Children Check (Employee).

**How to Apply**:

- Current CV
- Cover Letter (Please ensure that you address the Key Selection Criteria outlined in the **position description**)

**Recruitment Agencies**:
Please be aware for us to engage with you, we require internal pre-approval and you must be on the State Purchasing Contract (for Victorian government common use goods and services). We will engage with you and your agency once we have the approvals.

**Diversity and Inclusion**:

- Melbourne Polytechnic is proud to be an equal opportunity employer committed to being a child safe organisation, by ensuring that children and young people are protected from abuse or harm._

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