Monitoring Centre Operator

7 months ago

St Leonards, Australia HOBAN Recruitment Full time

Join one of Australia's leading Security companies, working alongside high-end clientele. This is your opportunity to kick start your career and build your portfolio. A workplace where you will be valued, recognised and appreciated Your motivation and commitment to excel, will be favoured over experience.

Please note, to be successful you **Must have a current 1E Class on NSW Security License and hold Australian Permanent Residency (Full-Working Rights)**

About the role
- Uphold high standards of customer service to all external and internal customers.
- Actioning and handling customer enquiries, complaints resolution and alarm activations.
- Maintaining an accurate record/ activity log.
- Monitoring commercial and residential customers.
- Ensuring to report and escalate any security breaches.
- Facilitating alarms nation-wide for internal networks and all clients.
- Complete reports in accordance with the company standards.

**Benefits**:

- Shift work
- Work-life balance
- An opportunity to develop a career.
- Perfect location and easily accessible.
- Great team environment and awesome culture
- Network and build your portfolio; work for one of Australia's leading security companies.

About you:

- High level of customer service skills.
- "Can do" and motivated attitude.
- Previous monitoring centre experience; appreciated but not required.

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