SOC Monitoring and Response Analyst I

2 weeks ago

St Leonards, Australia Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

SOC Monitoring and Response Analyst I

Who is Mastercard?

We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

The Mastercard Launch program is aimed at early career talent, to help you develop skills and gain cross-functional work experience. Over a period of 18 months, Launch participants will be assigned to a business unit, learn and develop skills, and gain valuable on the job experience.

**Job Description**:

- Partner cooperatively in a team environment to support the evolution of a wide array of programs across Mastercard business
- Liaise with the global customer base to identify opportunities to improve current programs and develop an understanding of customer needs
- Utilize various security technologies to identify alerts, prioritize and investigate security issues in a fast-paced environment
- Create dashboards and reports to support internal security audits
- Contribute to maintaining the knowledge base by updating procedural documentation. Actively participate in process improvement with global SOC analysts

All About You:

- Analytical, investigative, and problem-solving skills
- Strategic thinker with the ability to derive and translate data analytics to meet business goals
- Sound written and verbal communication skills
- Good understanding of the OSI model, TCP/ IP networks, networking principles, security vulnerabilities, patching, and remediation workflows
- Knowledge of Windows or Unix based Operating Systems
- Demonstrated ability to work as a part of a high-performance team and handle high pressure situations
- Willingness to obtain and maintain one or more industry security certifications such as Security+, CySA+, CEH, SANS Cyber Security, etc.
- Be available for on-call rotations to handle escalations and occasional off-hours shift coverage

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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