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Billing Administrator

1 month ago

Geelong, Australia HAYS Full time

Work from home flex | 11 months | Full time

**Your new company**

Hays Geelong are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria.

My Client is currently seeking a Billing Administrator to join their team in a temporary 11 month assignment.

**Your new role**

You will work standard full time business hours, both on site and from home. As the Billing Administrator, you will provide a wide range of customer service to internal and external customers through the timely accurate management and issue of customer accounts. These services include trade waste, sundry invoicing, account adjustments and handling of escalated billing enquires. The position is also responsible for responding to correspondence within KPI's, meter network maintenance and will be one of the primary points of contact for major monthly customers.

This role sits within the Contact Centre branch and is responsible for data entry and management of the customer solutions team and include:

- Process account adjustments, refunds and transfers
- Act as primary point of contact for complex billing enquiries
- Action regular reports to ensure accurate maintenance of records and systems
- Send letters and recording and filing documentation accordingly

**What you'll need to succeed**

To succeed as the Billing Administrator, you will need:

- Excellent numerical attention to detail
- Ability to work within defined timeframes
- Excellent interpersonal skills and stakeholder engagement
- High level of Administration skills and experience
- IT proficiency including MS Office and an understanding of billing systems or utility services preferred

**What you'll get in return**

Through Hays, this role offers you an hourly rate of $44.66 + super.

Temporary and Contract workers through Hays also enjoy a wide range of benefits including:

- Weekly pay cycles
- Nominated choice of superannuation fund
- Online timesheet submission and approval
- No hidden costs or payroll deductions for our services
- No invoicing required for Pty Ltd holders
- Regular contact with Geelong based consultants throughout the duration of your assignment

**What you need to do now**

***

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Brittany Hall - Senior Recruitment Consultant

**LHS 297508** #2764683

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