Billing Administrator

6 months ago


Geelong, Australia HAYS Full time

Full time Administration role in Geelong CBD

**Your new company**

Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong.

I am currently partnered with a Geelong based organisation to recruit a Billing Administrator in a full time capacity for 6 months with the potential to extend.

**Your new role**

The Billing Administrator provides a wide range of customer services to internal and external customers through the timely and accurate management and issue of customer accounts. The position is also responsible for responding to correspondence within KPI's, and will be one of the primary points of contact for major monthly customers. Responsibilities will include:

- Record and maintain statistical records
- Process account adjustments, refunds and transfers
- Act as primary contact for complex billing issues
- Provide customer service via correspondence and telephone
- Action regular reports of customer records
- Send letters
- Record and file documentation

**What you'll need to succeed**

To succeed as the Billing Administrator, you will need:

- Sound clerical, keyboard and high level written communication skills
- Proven ability to communicate and acknowledge customers concerns by listening and empathising, managing difficult situations
- High level of administration skills, including the ability to prioritise
- Ability to multitask, be organised and remain calm under pressure

**What you'll get in return**

Through Hays, this role offers you an hourly rate of $44.66 + super, an opportunity to progress your career and:

- Weekly pay cycles
- Nominated choice of superannuation fund
- Online time sheet submission and approval
- No hidden costs or payroll deductions for our services
- No invoicing required for Pty Ltd holders
- Regular contact with consultants throughout the duration of your assignment

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Brittany Hall - Team Manger

2806106



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