Health Information Services

5 days ago

Richmond, Australia Epworth Healthcare Full time

The Health Information Services (HIS) department is seeking a highly motivated and excellent receptionist to join our Richmond campus on a permanent part-time basis. Please note, you will be required to work onsite in this position, there is no capability to support working from home in this role.

**Responsibilities/Duties**:

- Answering telephone enquiries.
- Responding to information requests in accordance with the department’s release of information guidelines.
- Assigning patient identification to documentation received by internal/external stakeholders.
- Performing general department administration duties as required.

**To be successful in this role**

You will have:

- Previous experience in a customer service role and excellent customer service skills with a focus on meeting the needs of internal and external stakeholders
- Excellent time management and organisational skills in order to effectively coordinate the various processes and steps involved in the process
- Excellent organisational skills with a proven ability to prioritise workload effectively and meet deadlines
- Effective written and verbal communication skills with a professional telephone manner, and an ability to clearly and coherently convey relevant information to all stakeholders, both internal and external to Epworth
- Intermediate working knowledge of the Microsoft Outlook Suite (primarily Microsoft Outlook, and Microsoft Office)
- A solid work ethic, and an ability to work autonomously within a team in order to ensure all work is completed in a timely manner
- Proven high attention to detail and diligence to ensure correct patient information is released at all times
- Flexibility in a changing work environment with an openness to changing processes and procedures

**Desirable (non-essential)**:

- Previous experience as medical receptionist
- Previous experience with a Patient Administration System (iPM, WebPAS, TrakCare) and a Scanned Medical Record (BOSSnet or CPF)
- Working knowledge of Medical Terminology

Position Description Inherent Requirements

**About Epworth Richmond**

Epworth Richmond is a rapidly growing, fast-paced and dynamic teaching hospital where you will work alongside highly skilled practitioners in all areas. You will challenge your skills, broaden your experience, and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities, and technologies.

**Additional Information**:
At Epworth, it’s a community. It’s the sense of belonging and being part of an organisation that puts the patient in the centre of all that is done. In addition to this, you will have access to:

- Epworth’s enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
- The largest educational scholarship program of its kind in Australia
- Ability to purchase up to four additional weeks of leave
- Reduced cost of health services for you and your family at Epworth

**At Epworth, we care.**

We care about our patients and we care about our people. We care about keeping everyone safe. We care about valuing and empowering our people, and growing careers. And we care about giving our people support and flexibility to thrive, and contribute to our communities.

**Enquire / Apply**

Sound interesting? To apply, click the **I'm Interested **button and attach your CV and cover letter.

For more information, refer to the attached position description or contact Epworth Talent on (03) 9426 0606.
- As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you)._
- At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all - across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs - that reflect the communities we work in. At Epworth, we care._
- As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and hold a valid employee Working with Children Check (provided by you)._
- At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all - across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs - that reflect the communities we work in. At Epworth, we care._

  • Health Information Services Clerk

    2 weeks ago

    Richmond, Australia Epworth Healthcare Full time

    Office-Based role in Richmond, close to CBD and easily accessible public transportSalary packaging benefits of $15,900 plus $2,650 on meals and entertainment per annumAccess to 'My Benefits' Employee Rewards with discounts off retailers such as Apple, Coles/Myer, Big W and JB Hi-Fi (just to name a few)Permanent Full Time Opportunity - 38 hours /...

  • Health Information Services Clerk

    2 weeks ago

    Richmond, Australia Epworth Healthcare Full time

    Office-based role located in Richmond, close to the CBD and public transportPart-Time ongoing positions - must be available to work evening shiftsJoin Victoria's leading not-for-profit private hospital groupThe RoleThe Health Information Services (HIS) department is seeking three professional, enthusiastic and motivated team players to join our busy, dynamic...

  • Health Information Manager

    1 month ago

    Richmond, Australia The AusHealth Hospital Research Fund Ltd Full time

    DescriptionOpportunities for ongoing learning and development.Collaborative and supportive team environment.Salary sacrifice (up to $15,900) Optional Meals and Entertainment card up to $2,650 per annumWho are we?AusHealth are an Australian owned health and wellbeing charity that provides services, products and consultation for researchers, workplaces and...

  • Information Security Manager

    2 months ago

    Richmond, Australia Mercy Health Full time

    **ABOUT THE ROLE**: - It is an exciting time to join the Mercy Health as we grow our reach and impact of our Health and Healthy Ageing services. - Reporting to the Chief Information Security Officer, this role will work collaboratively across all levels of the organisation to develop, implement and operate security frameworks and technologies to protect...

  • Safety & Training Coordinator - Health Services

    2 weeks ago

    Richmond, Australia Mercy Health Full time

    **ABOUT THE ROLE: **Summary of the role**:You will be part of a strong safety team that provides support, advice and guidance to staff and managers on all elements of health and safety, emergency management and occupational violence prevention. The team work proactively and independently to manage risk for our organisation. - This is a full or part time...

  • Safety & Training Coordinator - Health Services

    5 days ago

    Richmond, Australia Mercy Health Full time

    **ABOUT THE ROLE: **Summary of the role**:You will be part of a strong safety team that provides support, advice and guidance to staff and managers on all elements of health and safety. The team work proactively and independently to manage risk for our organisation. - This is a full or part time ongoing position - The work location is flexible and can be...

  • Safety & Training Coordinator - Health Services

    1 week ago

    Richmond, Australia Mercy Health Full time

    **ABOUT THE ROLE: Summary of the role:You will be part of a strong safety team that provides support, advice and guidance to staff and managers on all elements of health and safety, emergency management and occupational violence prevention. The team work proactively and independently to manage risk for our organisation. This is a full or part time ongoing...

  • Health Information Manager

    4 weeks ago

    Richmond, Australia Epworth Healthcare Full time

    Hybrid work from home and in the office, flexibility to suit you Salary packaging benefits of $15,900 p.a plus $2,650 meals and entertainment allowance. Be supported by an experienced team of Coding Educators and Auditors Opportunities for growth in your career, including auditing, mentoring and management pathways The Role In this permanent full time...

  • Health Information Manager

    4 weeks ago

    Richmond, Australia Epworth Healthcare Full time

    Hybrid work from home and in the office, flexibility to suit you Salary packaging benefits of $15,900 p.a plus $2,650 meals and entertainment allowance. Be supported by an experienced team of Coding Educators and Auditors Opportunities for growth in your career, including auditing, mentoring and management pathways The Role In this permanent full time...

  • Head of Technical Services

    4 weeks ago

    Richmond, Australia Mercy Health Full time

    **ABOUT THE ROLE** - The Information Systems and Services (ISS) department implements and supports core business systems across all Mercy Health facilities providing the tools, data and services to our staff to deliver care to our patients and residents. - The Head of Technical Services provides operational leadership and support in the delivery of advanced...

  • Head of Technical Services

    1 week ago

    Richmond, Australia Mercy Health Full time

    ABOUT THE ROLE The Information Systems and Services (ISS) department implements and supports core business systems across all Mercy Health facilities providing the tools, data and services to our staff to deliver care to our patients and residents. The Head of Technical Services provides operational leadership and support in the delivery of advanced...

  • Health Translations Project Officer

    2 weeks ago

    Richmond, Australia North Richmond Community Health Full time

    Work with us:Our organisation is a busy health hub in the middle of Richmond. North Richmond Community Health, which includes the Centre for Culture Ethnicity and Health, is a great place to work. You'll find an environment where staff are inspired through meaningful work and supported by colleagues and management. We prioritise an inclusive and positive...

  • Health Translations Project Officer

    2 weeks ago

    Richmond, Australia North Richmond Community Health Full time

    Work with us:Our organisation is a busy health hub in the middle of Richmond. North Richmond Community Health, which includes the Centre for Culture Ethnicity and Health, is a great place to work. You'll find an environment where staff are inspired through meaningful work and supported by colleagues and management. We prioritise an inclusive and positive...

  • Mental Health Worker

    3 weeks ago

    Richmond, Australia North Richmond Community Health Full time

    **Work with us**: Our organisation is a busy health hub in the middle of Richmond. North Richmond Community Health, which includes the Centre for Culture Ethnicity and Health, is a great place to work. You’ll find an environment where staff are inspired through meaningful work and supported by colleagues and management. We prioritise an inclusive and...

  • Health Literacy Coordinator

    3 weeks ago

    Richmond, Australia Mercy Health Full time

    **ABOUT THE** **ROLE***: **Summary of the role**: - Are you passionate about improving health outcomes via communications? - The Health Literacy Coordinator will utilise their administration, coordination and organisational skills to contribute to the successful delivery of Mercy Health’s Health Literacy Framework and associated quality improvement...

  • Health Literacy Coordinator

    5 days ago

    Richmond, Australia Mercy Health Full time

    **ABOUT TH**E ROLE: **Summary of the role**: - Are you passionate about improving health outcomes via communications? - The Health Literacy Coordinator will utilise their administration, coordination and organisational skills to contribute to the successful delivery of Mercy Health’s Health Literacy Framework and associated quality improvement program. -...

  • Health Translations Project Officer

    6 days ago

    Richmond, Australia North Richmond Community Health Full time

    **Work with us**: Our organisation is a busy health hub in the middle of Richmond. North Richmond Community Health, which includes the Centre for Culture Ethnicity and Health, is a great place to work. You’ll find an environment where staff are inspired through meaningful work and supported by colleagues and management. We prioritise an inclusive and...

  • Health Translations Project Officer

    4 weeks ago

    Richmond, Australia North Richmond Community Health Full time

    **Work with us**: Our organisation is a busy health hub in the middle of Richmond. North Richmond Community Health, which includes the Centre for Culture Ethnicity and Health, is a great place to work. You’ll find an environment where staff are inspired through meaningful work and supported by colleagues and management. We prioritise an inclusive and...

  • Information and Communication Technology Manager

    3 weeks ago

    Richmond, Australia Jesuit Social Services Full time

    Posted: 24/01/2024 Closing Date: 21/02/2024 Job Type: Permanent - Full Time Location: Richmond Job Category: Banking and Financial Services,Community Services and Development **About the organisation**: **Jesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential.** We reflect...

  • Applicns Service Analyst

    2 weeks ago

    Richmond, Australia Mercy Health Full time

    **ABOUT THE ROLE** - The Mercy Health Transformation team provides strategic and specialist support to Executives and Senior Leaders on the development, implementation, planning, and monitoring of workstreams and initiatives designed to deliver transformational change in the way that Mercy Health delivers customer and community outcomes, financial...