Health Literacy Coordinator

5 days ago

Richmond, Australia Mercy Health Full time

**ABOUT TH**E ROLE:
**Summary of the role**:

- Are you passionate about improving health outcomes via communications?
- The Health Literacy Coordinator will utilise their administration, coordination and organisational skills to contribute to the successful delivery of Mercy Health’s Health Literacy Framework and associated quality improvement program.
- Part-time role supporting improved communication and best-practice health literacy initiatives
- Database management
- Support health services to identify and action improvements to patient experience
- Design and help facilitate awareness events and focus group discussions
- Work collaboratively with others to ensure health services meet criteria for patient-centred care
- Champion plain language in verbal and written communication
- _**ABOUT YOU:
- High level of interpersonal, communication skills (written and verbal) and computer literacy
- Great attention to detail and great command of the written word
- Excellent time management skills and an ability to manage conflicting priorities
- Experience in a Health Service environment (desirable but not essential)

**ABOUT US**:

- Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development.
- Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.

**WHAT WE OFFER**:

- Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:

- Caring for our people and those important to them with generous employee assistance available for employees and their families
- Protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect
- Taking a stand against climate change, which is one of the biggest threats to the health of the world and all humanity, and committing to action that will help make our world fairer and more sustainable
- Offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

**WHAT YOU WILL NEED**:

- Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).
- If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process please contact us on the details below.

**Contact Details**
- Tanya Peros, Patient Experience Manager
- 0481 096 741

Patient Experience Manager Tanya Peros

0481 096 741

Community Experience Manager Jane Porter

0488 400 446

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