Wfm Next Gen

1 day ago


Bella Vista, Australia Group Transformation Full time

**We are Woolworths Group**

We are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together for a better tomorrow'. That Purpose fuels our ambition to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.

If you're excited to turn today's blue-sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive, and empowering workplace. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
- Be part of shaping the future of workforce management at Woolworths
- Design, develop and collaborate across the ecosystem to implement program improvements2 year contract, Support office location agnostic with flexible working

**The Project**

Woolworths Group has been on a significant journey to build maturity and maintain better workforce management and pay for our 200,000 team members. Since the first Kronos implementation, there have been programs to reset Workforce Management capabilities across Group and to ensure pay confidence, customer 1st rostering and improved productivity for our large team base.

We have invested heavily in our partnership with Kronos (now UKG) in the past 15 years, through multiple phases of the journey we have validated that their evolving product is a Tier 1 solution for Global Retailers, and critically to enable Australia & NZ payroll complexity, slated as the most complex labour laws in the world.

We will roll out UKG Pro to all Retail Businesses units within 2years. Transitioning to the new cloud solution (UKG Pro) ensures we stay in sync with advanced functionality and infrastructure (on premise to cloud) that makes it easier for us to meet our complex obligations and manage our workforce through automated and smarter processes.

**What you’ll do**

Take part in our NEXT GEN WFM Tribe as the Program Improvement Specialist reporting to the Digital Design Lead. Working end to end across the ecosystem you will play a critical role in understanding, designing and deploying the future Digital experience for Team with the introduction of UKG Pro and surrounding systems.

More specifically you will:

- Gather, validate and document business requirements.
- Ensure effective documentation to ensure compliance with all requirements, including creating functional specifications for solutions.
- Support change management activities to ensure new initiatives and changes are landed and embedded within the business.
- Simplify information and decipher technical jargon so it is easily understood by stakeholders.
- Liaise with project leads and the change management team to ensure operational focus and ways of working planned and embedded.
- Develop processes around technical requirements and system capabilities and collaborate with training teams.
- Identify issues, risks and benefits of existing and proposed solutions and outlining business impacts.
- Support full end to end testing cycle including creating test cases and user stories.Understand system architecture and interfaces between systems as well as digital team experience between different systems and processes.

**What you’ll bring**
- Core business analysis skill set and experience in requirement gathering, testing and process development
- Ability to analyse findings, problem solve and use judgement appropriately.
- Experience in Workforce Management platforms (e.g. Kronos, SAP), Confluence, Jira and Miro
- Proven ability to effectively communicate and engage with stakeholders at all levels of the organisation.
- Experience in delivering initiatives/projects.
- Sound understanding of, and experience within the Retail sector would be highly regarded.Familiarity and exposure to multiple Agile frameworks (e.g. Scrum, Tribe, Kanban) with an ability to be agnostic of agile frameworks desirable

**What you’ll experience**
- A progressive and flexible ‘Work from Anywhere’ policy that gives you more control over your work, life and wellbeing.
- A global business with endless career possibilities around every corner and across every discipline - with valuable exposure to a vast and exciting business network.
- Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.Strong mentorship and development; opportunity to collaborate with some of the brightest and best minds in Australia

**Applications close 8th January 2025.**

**Everyone belongs at Woolworths Group**

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value ou



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