Account Manager, Direct Channel
6 months ago
**Job Title**:
- Account Manager, Direct Channel
**Reports To**:
- Manager ANZ Leisure and Direct Sales
**Role Purpose**:
- Responsible to manage and grow a portfolio of direct channel accounts by building strong customer relationships, identifying new business opportunities, and developing sales strategies to achieve revenue targets.
**Key Accountability**:
- Build and maintain strong relationships with key direct channel accounts, including regular communication with customers to understand their needs and identify new business opportunities.
- Develop and implement sales strategies to achieve revenue targets, including identifying new product and service opportunities, managing pricing and margins, and negotiating contracts.
- Collaborate with internal stakeholders, including product development, marketing, and customer service, to ensure customer needs are met and exceeded.
- Provide regular reporting on sales performance, account activity, and market trends.
- Conduct market research to understand customer needs and preferences and identify and implement opportunities for growth.
- Stay up-to-date on industry trends and competitive activity, and provide recommendations for strategic initiatives.
- Manage and resolve customer issues and complaints in a timely and effective manner.
- Provide Malaysia Airlines within market representation in assigned territory.
**Qualifications & Working Experience**:
- Bachelor's degree in Business, Marketing, or related field with minimum of 3-5 years of experience in account management, preferably in the direct channel or related industries.
**Areas of Experience**:
- Extensive knowledge of airline products and services both international and domestic.
- Experience in superior customer service delivery.
- Experience in developing, implementing and managing account sales and marketing programs to drive improved revenue outcomes.
- Ability to work accurately and quickly under pressure to meet customer expectations.
- Able to build strategic partnerships and exceptional relationships with corporate accounts.
- Ability to accurately diagnose known and unknown account business needs and translate them into opportunities and appropriate offerings.
- Strong knowledge of the Australian & New Zealand travel industry.
- Strong understanding of business commercial acumen, including the ability to strategically solve complex issues.
- Self-motivated, and possesses a positive attitude.
- Excellent written and verbal communication skills in English.
**Personality Traits**:
- Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proven track record in achieving sales targets and growing a portfolio of accounts.
- Strong analytical skills, with the ability to analyze market trends and customer data to identify business opportunities.
- Experience in negotiating contracts and managing pricing and margins.
- Results-driven, with strong problem-solving skills and the ability to manage multiple priorities and meet tight deadlines.
- Ability to work effectively in a team environment, collaborating with colleagues across different departments.
- Flexibility and willingness to work outside business hours and at weekends as required.
- Current Australian driver's license and excellent driving record.
- Access to a roadworthy and reliable vehicle.
- Must have the right to live and work in Australia.
-
Account Manager, Direct Channel
6 months ago
Sydney, Australia Malaysia Airlines Full time**Reports To**: - Manager ANZ Leisure and Direct Sales **Role Purpose**: - Responsible to manage and grow a portfolio of direct channel accounts by building strong customer relationships, identifying new business opportunities, and developing sales strategies to achieve revenue targets. **Key Accountability**: - Build and maintain strong relationships...
-
Channel Account Manager
1 month ago
Sydney, Australia f5 Full timeEverything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive. Role Overview This position is responsible for increasing revenue in North Australia through identifying, recruiting and developing...
-
Sydney, New South Wales, Australia OFX Full timeJob DescriptionWe are seeking a highly experienced Business Development Manager to lead our accounting channel growth strategy, focusing on Small to Medium Businesses (SMBs).This role will be responsible for building and executing a comprehensive growth plan, leveraging industry expertise and networks to drive business development. The successful candidate...
-
Manager, Channel Account
2 months ago
Sydney, Australia Fortinet Full timeLocation: Australia (Sydney, Melbourne) Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Manager, Channel...
-
Channel Account Manager
2 months ago
Sydney, Australia Fortinet Full timeLocation: Australia (Sydney) Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Channel Account Manager to...
-
Channel Account Manager
4 weeks ago
Sydney, Australia Fortinet Full timeJob DescriptionLocation: Australia (Sydney) Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Channel Account...
-
Direct Account Manager
6 months ago
Sydney, Australia Southern Cross Austereo Full time**Sydney** - **Salaried**: Southern Cross Austereo is Australia’s leading media entertainment company, home of LiSTNR and the Triple M & HIT network. With the ability to reach 95% of the population through our Radio, TV and Digital channels, our mission is to Entertain, Inform & Inspire all Australians Anytime. Anywhere! - In 2021 we launched LiSTNR, a...
-
Channel Account Manager
6 months ago
Sydney, Australia Fortinet Full timeLocation: Australia (Sydney) **Role Overview**: The Channel Account Manager (CAM) will build and promote the company’s position as the worldwide leader in Cyber Security, specifically through the partner community within New South Wales and Australia as required. Setting high standards, being a great team mate and contributing to the revenue growth of the...
-
Channel Sales Manager
7 months ago
Sydney, Australia Itron Full timeTitle: Channel Sales Manager Job Description: Indirect Channel Account Manager. Experience: 10+ Years Location: Sydney / Melbourne General Summary: The Indirect Channel Account Manager Role is to drive growth in the indirect channel route to market and ultimately help grow Itrons share and presence in developing markets. As the Indirect Channel Account...
-
Head of Direct Channels, Retail Life
6 months ago
North Sydney, Australia Zurich Insurance Full time**How does 5 weeks leave per year, an impactful career that you’ll truly love, and working for a great organisation that empowers wellbeing sound like to you?** **A new adventure awaits** At Zurich we’re on a journey towards a brighter futureA brighter future for you - focused on your career, your wellbeing, and your community - as well as our...
-
Channel Account Manager
5 months ago
Sydney, Australia Ciena Communications, Inc. Full timeCiena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...
-
Channel Account Manager
4 months ago
Sydney, Australia Fortinet Full timeLocation: Australia (Sydney/Melbourne) Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Channel Account...
-
Channel Account Manager
3 months ago
Sydney, Australia Rapid7 Full timeWe are looking for a motivated and tenacious individual to join our Channel Account team, based in Sydney, responsible for growing the Rapid7 brand and presence across the ANZ region - a top-tier region for Rapid7 - with a specific focus on NSW, QLD and ACT. **About the Team** Our ANZ business has been growing at a considerable rate over the last few...
-
Channel Account Manager
3 months ago
Sydney, Australia Rapid7 Full timeWe are looking for a motivated and tenacious individual to join our Channel Account team, based in Sydney or Brisbane, responsible for growing the Rapid7 brand and presence across the ANZ region - a top-tier region for Rapid7 - with a specific focus on NSW, QLD and ACT. **About the Team** Our ANZ business has been growing at a considerable rate over the...
-
Channel Account Manager Anz
6 months ago
Sydney, Australia XM Cyber Full timeXM Cyber is a continuous threat and exposure management solution that drives the most efficient remediation options for clients by understanding, continuously, all the ways that critical assets can be attacked. The technology turns the existing silo-based cyber security model on its head and removes the big disconnect that exists within end-user...
-
Associate Director, Channel
7 months ago
Sydney, Australia Vertiv Group Corp Full time**Who we are**: Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data — one driven by passion and...
-
Category & Channel Strategy Manager
8 months ago
Sydney, Australia Asahi Beverages Full time**Your Impact** We currently have an exciting opportunity for an experienced Category and Channel Strategy Manager to join our team at Asahi Lifestyle Beverages. Reporting to the Head of Growth Strategy & Perfect Store, the role will focus on our “Away from Home” Channel, and will see you create a long term, collaborative platform around where and how...
-
Key Account Manager Value Channels
2 weeks ago
Sydney, Australia Kenvue Full timeDescription Kenvue is currently recruiting for: **Key Account Manager - Value Channels** This position reports into Grocery Director and is based in Sydney. **Who we are** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®,...
-
Manager, Channel Sales
2 months ago
North Sydney, Australia Veeam Full timeVeeam®, the #1 global market leader in data protection and ransomware recovery, is on a mission to empower every organization to not just bounce back from a data outage or loss but bounce forward. With Veeam, organizations achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud. The Veeam Data Platform...
-
I-channel Account Manager
5 days ago
Sydney, Australia DocuSign Full time**Company Overview**: Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until...