Customer Experience Officer

2 months ago


Lane Cove, Australia Lane Cove Council Full time

Lane Cove, Australia
- Reference: 6676658
- **Full-time, permanent position - 35 hrs per week**:

- ** Generous employee benefits**:

- **Great team**

Are you looking for an opportunity to be part of an innovative Council seeking to make a positive difference in the community you support? We have an exciting opportunity for a motivated and experienced Customer Experience Officer to join our team.

Located on the lower North Shore, our leafy suburbs have a vibrant and diverse village atmosphere. We aim to provide "best value" services and facilities to the community whilst ensuring a sustainable future.

If you are open to fresh ideas, committed to progressing new initiatives and driven to provide the very best service to our community, we want to hear from you.

**About the Role**

As a primary point of contact for local businesses and the community, you will be responsible for promoting a positive image of Council by delivering high quality customer service for the organisation. You will also be responsible for ensuring effective and efficient practices are in place, and quality standards are maintained.

**About You**
- A current Drivers Licence.
- Demonstrated experience in a frontline customer service role, or call centre environment.
- Proven effective complaints handling, conflict resolution and interpersonal skills.
- High level communication skills in both written and verbal formats; and
- Ability to work autonomously in addition to effectively contributing to a team.

**What we Offer**

We hire great people with a wide variety of skills, experience and backgrounds maintaining always that inclusion and diversity lie at the heart of what we do. For those who join us we offer:

- Varied lifestyle benefits programs including:

- flexible work practices aimed at achieving work/life balance
- an employee wellness program and discounted gym memberships
- Annual performance bonuses and salary review
- Extensive career development and training opportunities
- The convenience of being close to shops, cafes, an aquatic centre and a gym.

We are dedicated to the safety, empowerment and participation of all children and are committed to creating a thoughtful, protective community that supports children and young people to feel safe and protected.

**To Apply**

For further information about the role, please contact Julian Lyth on (02) 99113620.

**APPLICATIONS CLOSE TUESDAY 22 OCTOBER 2024 at 10PM**
- Applications Close: 22 Oct 2024



  • Lane Cove, Australia Blue Illusion Full time

    At Blue Illusion, we are dedicated to providing a unique and stylish experience for our customers. Our mission is to celebrate the spirit of our customers, their passion for life, and their generosity of heart.The ideal candidate will be flexible in work patterns, willing to work additional hours during peak trade, and cover leave. As a Customer Experience...


  • Lane Cove, Australia Blue Illusion Full time

    Job DescriptionWe are seeking a Part Time Sales Assistant to join our team at the Lane Cove boutique, working approximately 15-20 hours per fortnight. The ideal candidate will be flexible in work patterns and willing to work additional hours during peak trade and cover leave.Why Work with Us:Be part of a dynamic team where each day brings new challenges and...


  • Lane Cove, Australia Grill'd Full time

    At Grill'd, we're passionate about serving more than just nutritious burgers. Our restaurant environment is designed to provide an exceptional dining experience for our customers. As a Restaurant Team Member, you'll be the face and hands behind our brand, ensuring that every guest leaves feeling satisfied and eager to return.We're looking for individuals who...


  • Lane Cove, Australia Capital SMART Full time

    Work 8-4pm Monday-Friday No weekends! - Staff discounts on parts & tools | Uniforms Provided | Monthly celebrations - 2022 Bodyshop Awards Finalist - Safety & Best Workplace | Progression available Capital SMART is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth that continues to be...


  • Lane Cove, Australia Capital S.M.A.R.T. Full time

    No weekend work - Mon-Fri | EPA service available to staff - Staff discounts on parts & tools | Uniforms Provided | Monthly celebrations - 2022 Bodyshop Awards Finalist - Safety & Best Workplace | Progression available Capital SMART is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth...


  • Lane Cove, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Lane Cove, Australia DKSH Full time

    **Location**:Lane Cove, AU, AU- DKSH Consumer Goods (Lifestyle & Household) is a leader in the marketing and distribution of consumer durables in Australia and New Zealand. Our focus is on homewares; primarily kitchenware, cookware, knives, tabletop, drinkware, bakeware, kitchen gadgets, serving-ware, storage, cleaning, giftware, and premium small electrical...


  • Lane Cove, Australia Lane Cove Council Full time

    Job Title: Library OfficerWe are seeking a motivated and experienced Library Officer to join our team at Lane Cove Council.About the RoleThis role will assist in providing quality customer service at our library, ensuring a positive experience for our community.The successful candidate will have a Diploma of Library/Information Services or equivalent,...

  • Customer Service

    6 months ago


    Lane Cove, Australia Globalsonics Research Pty Ltd Full time

    **COMPANY** Globalsonics Research Pty Ltd is recognised for innovative research designing technology in the area of Environment Protection. **ROLE** **Duties include but are not limited to**: - Attend to incoming phone calls - Generate new leads & book appointments - Update & maintain CRM database - Develop sustainable relationships with clientele...

  • Customer Service

    4 weeks ago


    Lane Cove, Australia Globalsonics Research Pty Ltd Full time

    **ROLE** **Duties include but are not limited to**: - Attend to incoming phone calls - Meet customer service team targets and call handling quotas - Update & maintain CRM database - Coordinate with marketing to create promotional material using Adobe & Canva graphic programmes - Administrative duties **Essential Criteria**: - Show initiative, ability to...


  • Lane Cove, Australia Cytiva Full time

    **Be part of something altogether life-changing!** Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be...

  • Administration Officer

    6 months ago


    Lane Cove, Australia Uniting Full time

    **About us** At Uniting, we believe in taking real steps to make the world a better place. We work to inspire people, enliven communities and confront injustice. Our services are in the areas of aged care and disability, community services, and chaplaincy and we get involved in social justice and advocacy issues that impact the people we serve. We commit...


  • Lane Cove, Australia PPD Search Full time

    Lead a small team of 3 customer service professionals - Work closely with internal & external stakeholders - 5 days a week in office in Lane Cove with parking on-site THE COMPANY YOU WOULD BE JOINING - Established in the 1990’s, this organisation is an Australian owned pharmaceutical manufacturer who supports the health of Australians by supplying over 60...

  • Purchasing Officer

    7 months ago


    Lane Cove, Australia Phenomenex & Agela Full time

    Monitor, manage, and track supplier on-time delivery through purchase order execution - Maintain inventory to achieve yearly turn rate while improving customer service levels - Develop annual inventory plan based on forecast and product sales history while monitoring real-time material consumption taking corrective action when needed - Develop and coordinate...


  • Lane Cove, Australia Robert Half Full time

    Excellent Permanent Hybrid Accounts Receivable Officer Opportunity - Hybrid - 3 days in office - Flexible hours - Relaxed culture - Free on-site parking **The Company** *** We are working with a well-established, manufacturing business based in Lane Cove to recruit an Accounts Receivable Officer to join their team on a permanent basis. The business offers...


  • Fullerton Cove, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...


  • Lane Cove, Australia SC Johnson Professional Full time

    Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment...


  • Palm Cove, Queensland, Australia Travel + Leisure Co. Full time

    Put the World on Vacation with UsWe are shaping the future of the travel industry as part of Travel + Leisure Co., a global leader in hospitality. Our mission is to create exceptional experiences for millions of travelers worldwide.Company OverviewWith over 19,000 associates across 270 vacation club resort locations globally, we're always looking ahead to...

  • Library Officer

    2 months ago


    Lane Cove, Australia Lane Cove Council Full time

    Lane Cove, Australia - Reference: 6676421 - **Permanent Part-Time**: - ** 8 hours per week (Saturday afternoon & Sunday)**: - ** Great team** Are you looking for an opportunity to be part of an innovative Council seeking to make a positive difference in the community you support? We have an exciting opportunity for a motivated and experienced Library...


  • Lane Cove, Australia LJ Hooker Full time

    **Location**: Lane Cove **Company**: LJ Hooker **About Us**: Join LJ Hooker, a leader in the Real Estate Industry. We’re looking for a skilled Office Administrator/Receptionist to handle front desk operations and support our team. **Key Responsibilities**: - Greet visitors and handle phone calls. - Perform administrative tasks: Property Managemnt and...