Customer Service

1 day ago


Lane Cove, Australia Globalsonics Research Pty Ltd Full time

**ROLE**

**Duties include but are not limited to**:

- Attend to incoming phone calls
- Meet customer service team targets and call handling quotas
- Update & maintain CRM database
- Coordinate with marketing to create promotional material using Adobe & Canva graphic programmes
- Administrative duties

**Essential Criteria**:

- Show initiative, ability to prioritize workload and be flexible
- Superior written and verbal communication skills essential
- Intermediate to advanced knowledge in Microsoft Office (Word, Excel, Outlook etc.)
- Attention to Detail
- Strong phone contact handling skills and active listening
- Any European language can be of advantage

"Can do" attitude is essential to succeed in this role

As the company is focusing on the European market, we encourage those with Bi-lingual knowledge to apply.

**PACKAGE**
- Opportunities for personal development and growth

Please EMAIL your resume and a short cover letter.

Work Remotely
- No

Indicative starting salary of $55,000 - $65,000.

**Job Types**: Full-time, Permanent

Pay: From $55,000.00 per year

Schedule:

- 8 hour shift

Supplementary Pay:

- Commission

Work Location: In person


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