Customer Service
6 months ago
**COMPANY**
Globalsonics Research Pty Ltd is recognised for innovative research designing technology in the area of Environment Protection.
**ROLE**
**Duties include but are not limited to**:
- Attend to incoming phone calls
- Generate new leads & book appointments
- Update & maintain CRM database
- Develop sustainable relationships with clientele through interactive communication
- Meet customer service team targets and call handling quotas
- Handle customer feedback and discuss with supervisors, ensure response within appropriate time limits
- Keep records of client interactions and enter into clients file
- Update database to ensure accurate, valid and complete information
- Administrative duties
**Essential Criteria**:
- Qualifications in relevant field i.e. Business Studies, Electronics, Engineering, Science, medical, etc.
- Show initiative, ability to prioritize workload and be flexible
- Superior written and verbal communication skills essential
- Intermediate to advanced knowledge in Microsoft Office (Word, Excel, Outlook etc.)
- Attention to Detail
- Strong phone contact handling skills and active listening
- Any European language can be of advantage
"Can do" attitude is essential to succeed in this role
**PACKAGE**
- Opportunities for personal development and growth
Please EMAIL your resume and a short cover letter.
Work Remotely
- No
Indicative starting salary of $55,000 - $60,000.
**Job Types**: Full-time, Permanent
**Salary**: From $55,000.00 per year
Schedule:
- 8 hour shift
Supplemental pay types:
- Commission
Work Location: In person
-
Customer Service
3 weeks ago
Lane Cove, Australia Globalsonics Research Pty Ltd Full time**ROLE** **Duties include but are not limited to**: - Attend to incoming phone calls - Meet customer service team targets and call handling quotas - Update & maintain CRM database - Coordinate with marketing to create promotional material using Adobe & Canva graphic programmes - Administrative duties **Essential Criteria**: - Show initiative, ability to...
-
Customer Service Coordinator
4 weeks ago
Lane Cove, Australia JJ's Waste & Recycling Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Support and Service Coordinator to join our National Customer Support Centre in Lane Cove, NSW.As a Customer Support and Service Coordinator, you will be responsible for providing exceptional customer service and support to our customers, ensuring that their needs are met and exceeded.You...
-
Customer Service Administrator
7 months ago
Lane Cove, Australia Leica Microsystems Full time**Customer Care Administrator** Responsible for the day-to-day handling of customer service inquiries, working with Account Managers, Service Admin Team to meet and exceed customers' expectations in providing efficient and effective service to all Leica customers, and contribute to the overall success of the Customer Service Team. Has responsibility for the...
-
Customer Service Manager
6 months ago
Lane Cove, Australia Laundy Hotels Full timeOpportunity to work in a dynamic and rewarding environment - Supervise and support a high performing team - Develop your career in the hospitality industry **WHY LAUNDY HOTELS?** Laundy Hotels are a fourth-generation hospitality group, priding itself on exceptional customer service and community engagement. The Laundy’s learned hospitality the...
-
Customer Service Specialist
2 months ago
Lane Cove, Australia Cytiva Full time**Be part of something altogether life-changing!** Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be...
-
Customer Service Representative
4 weeks ago
Lane Cove, Australia Ampol Full timeWe're looking for a part-time Customer Service Representative to join our team at Ampol Foodary Lane Cove West. As a key member of our retail team, you'll be responsible for maintaining store presentation, managing inventory, and providing exceptional customer service.Key Responsibilities: Maintaining store presentation and visual merchandising Managing...
-
Customer Service Representative
2 weeks ago
Lane Cove, Australia JJ's Waste & Recycling Full timeAbout the RoleWe are seeking a highly skilled Customer Support and Service Coordinator to join our National Customer Support Centre in Lane Cove, NSW.This is an exciting opportunity to provide a positive and professional customer service experience by assisting with service coordination, equipment entry, order management, and aftermarket technical support...
-
Customer Service Officer
5 months ago
Lane Cove, Australia Capital S.M.A.R.T. Full timeNo weekend work - Mon-Fri | EPA service available to staff - Staff discounts on parts & tools | Uniforms Provided | Monthly celebrations - 2022 Bodyshop Awards Finalist - Safety & Best Workplace | Progression available Capital SMART is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth...
-
Customer Service Advisor
7 months ago
Lane Cove, Australia St.George Full time**Join a supportive team in our Lane Cove branch**: - **Permanent full time position**: - **Customer service role working with the local community **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances -...
-
Customer Service Advisor
7 months ago
Lane Cove, Australia St.George Full time**Join a supportive team in our Lane Cove branch**: - **Permanent Full Time position**: - **Customer service role working with the local community** **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances -...
-
Customer Service Officer
5 months ago
Lane Cove, Australia Capital SMART Full timeWork 8-4pm Monday-Friday No weekends! - Staff discounts on parts & tools | Uniforms Provided | Monthly celebrations - 2022 Bodyshop Awards Finalist - Safety & Best Workplace | Progression available Capital SMART is still leading the way in small to medium accident repair technology! We’re proud of our strong partnerships and growth that continues to be...
-
Customer Service Ambassador
3 days ago
Lane Cove, Australia Norths Collective Full timeA career at Norths Collective means being part of a forward-thinking brand that's passionate about bringing people together through exceptional experiences. Our mission is to create a welcoming atmosphere where our members and guests feel valued and supported.About the RoleWe are currently seeking experienced Customer Service Attendants to join our team. As...
-
Customer Service Ambassador
4 weeks ago
Lane Cove, Australia Norths Collective Full timeAbout the Role:We are seeking a passionate Customer Service Attendant to join our team at The Alcott, part of Norths Collective. As a Customer Service Ambassador, you will be responsible for delivering exceptional and memorable service to our guests.Your Key Responsibilities:Provide efficient and friendly service to our members and guestsClear and reset...
-
Customer Service Representative
3 weeks ago
Lane Cove, Australia Norths Collective Full timeAbout the RoleAt Norths Collective, we're looking for passionate and enthusiastic individuals to join our team as Customer Service Representatives. As the face of our business, you will be responsible for delivering exceptional and memorable service to our guests. Your role will involve meeting and greeting our members, building rapport, and ensuring that...
-
Customer Service Specialist
5 months ago
Lane Cove, Australia ORS Full timeExcellent Career Progression and Professional Development Opportunities! - Full time position working Monday - Friday 9am - 5pm! - Join our amazing Team in Lane Cove! **About the role**: We are seeking an enthusiastic and motivated Customer Service Specialist to join our Lane Cove team. Working with a national administration team to support business...
-
Customer Service Ambassador
4 days ago
Lane Cove, Australia Grill'd Full timeAt Grill'd, we're on a mission to deliver more than just nutritious burgers. We're about creating an exceptional experience for our customers and employees alike.About UsWe've grown from a small start-up to over 140 restaurants across the country, with a passion for serving great food in a welcoming environment.As a Restaurant Team Member at Grill'd Lane...
-
Customer Service Ambassador
3 weeks ago
Lane Cove, Australia Norths Collective Full timeAbout the Role:We are seeking a passionate Customer Service Attendant to join our team at The Alcott, part of Norths Collective. As a key member of our team, you will be responsible for delivering exceptional and memorable service to our guests.Your Key Responsibilities:Provide efficient and friendly service to our members and guestsClear and reset tables as...
-
Customer Service Ambassador
4 weeks ago
Lane Cove, Australia Norths Collective Full timeAbout the Role:We are seeking a passionate and enthusiastic Customer Service Attendant to join our team at The Alcott, part of Norths Collective. As a key member of our team, you will be responsible for delivering exceptional and memorable service to our guests.Your Key Responsibilities:Provide efficient and friendly service to our members and guestsClear...
-
Retail Customer Service Officer
5 months ago
Lane Cove, Australia Australia Post Full time**Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...
-
Customer Service Team Leader Pharma
5 months ago
Lane Cove, Australia PPD Search Full timeLead a small team of 3 customer service professionals - Work closely with internal & external stakeholders - 5 days a week in office in Lane Cove with parking on-site THE COMPANY YOU WOULD BE JOINING - Established in the 1990’s, this organisation is an Australian owned pharmaceutical manufacturer who supports the health of Australians by supplying over 60...