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Customer Advisors

3 months ago

Melbourne, Australia National Australia Bank Full time

Cus omer Advisors - VIC - Wes ern Suburbs

**Job no**: VOLRCAWSVIC23

**Business uni**: Personal Banking

**Work ype**: Permanen Full ime, Permanen Par ime

**Region**: VIC- Melbourne inner

**Mul iple posi ions across he Wes ern suburbs of Melbourne
- ALL roles are 5 days per week
- Be suppor ed o grow your career a NAB
- Make a genuine difference hrough he work you do
- Learning is a daily par of he job
- Be rewarded and recognised for he value you bring
- Work in a collabora ive and inclusive eam environmen

I 's more han a career a NAB. I 's abou more oppor uni y, more momen s o make a difference and more focus on you.

Your job is jus one par of your life. When you bring your ideas, energy, and hunger for grow h o us, you'll be recognised and rewarded for your con ribu ion in re urn. You'll have our suppor o excel for our cus omers, deliver posi ive change for our communi ies and grow your career.

I 's a good ime o see wha more you can find a NAB as a Cus omer Advisor.

he role:
As a Cus omer Advisor, you will ac as he face of NAB o he communi y, working closely wi h our cus omers o help hem wi h heir banking needs and deliver excep ional cus omer service in an environmen ha is challenging and fas -paced.

Suppor ing our Wes ern Suburb Re ail Branches, you will be he firs poin of con ac for cus omers when hey visi our re ail branch, whe her i 's o open an accoun, inquire abou our produc s, or manage heir finances. You'll be involved in every aspec of he cus omer journey by helping hem find solu ions o heir financial needs hrough our produc s, services, and advice,

Every day is differen in our NAB branches and as well as providing grea cus omer service, you will have he oppor uni y o gain leadership skills, develop your career pa h wi hin NAB and work in a diverse eam environmen.

If you are in eres ed in a career in financial services, s ar ing as Cus omer Service Advisor is he firs s ep of many owards several career pa hways a NAB.

he hours: he differen roles working hours will vary bu will be wi hin 9:00am-4:30pm Monday o hursday and 9:00am-5:30pm on Fridays. hese roles include covering bo h planned and unplanned leave for our branches in he Wes ern suburbs. I is essen ial ha you have your own ranspor and can ravel be ween loca ions wi h mínimal no ice.

Wha will your day look like?
- Helping cus omers find NAB's mos sui able produc s and services ha bes ma ches heir needs and ensuring hey receive a seamless, consis en and cus omised cus omer service experience every s ep of he way.
- Assis ing our cus omers wi h accoun opening, unsecured Lending and banking ransac ions and being responsible for ensuring all cus omer de ails are accura e and up
- o-da e
- Demons ra ing our Smar er Banking op ions (self-service and digi al) o cus omers o help make heir banking simple, easy and secure
- Under aking ongoing raining and developmen o enhance your career developmen

Wha you will bring:

- A passion for delivering an amazing experience o cus omers and an unwavering commi men o quali y, wi h he will o go he ex ra mile.
- An abili y o work collabora ively as a eam and resilience, self-mo iva ion and energy o crea e our signa ure cus omer experience.
- A keen eye for de ail ha ensures ransac ions are comple ed efficien ly and accura ely
- An apprecia ion for inclusion and he diversi y of our cus omers

More focus on you

All new Cus omer Advisors receive NAB's ailored onboarding and raining program o ensure hey are se up for success. As a reward for your success and passion for helping cus omers, we offer a mul i ude of benefi s including an a rac ive base salary and fan as ic career-grow h oppor uni ies.

We are commi ed o delivering a posi ive experience for our colleagues and a workplace you can be proud of. We suppor our colleagues wi h compe i ive financial and lifes yle benefi s. We inves in our colleagues hrough world class developmen programs (Dis inc ive Leadership and Career Qualified in Banking), and empower you o learn, grow and pursue exci ing career oppor uni ies. o learn more, visi he Benefi s of Working a NAB page on our websi e.

A diverse and inclusive workplace works be er for everyone

Join NAB

If you hink his role is he righ fi for you, we invi e you o apply. If you require any reasonable adjus men s o he recrui men process or he role, please le he recrui men consul an know.

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