Advisor Industrial Relations

3 months ago

Sydney, Australia NSW Department of Customer Service Full time

**Advisor Industrial Relations**

**Clerk Grade 7/8, Ongoing, Full-time 35 hours per week - Talent Pool to be created**
**People Services, People & Culture, Department of Customer Service**
**4PSQ Parramatta or Gosford or Sydney Mckell location (travel required between these locations)**
**Salary Range: $106,025 to $117,363 + super**
- Play a key role in advocacy, negotiation and change advice for restructure management plans.
- Advocate for the Department at the Industrial Relations Commission, preparing necessary documentation and liaising with legal representatives to ensure compliance and effective representation.

***About the Opportunity**:
Due to innovation and growth in the People & Culture Division at the Department of Customer Service, we have an exciting opportunity for an Advisor Industrial Relations to join our high-performing and progressive People Services team.

As an Advisor in the Industrial Relations team, you will play a crucial role in industrial stakeholder management, liaising with Union Industrial Officers, assist with award and policy negotiation, dispute resolution and entitlement determination. Your work will include providing tactical and operational advice on industrial relations issues and engaging with industrial stakeholders to deliver accurate, relevant and timely advice to support planning and decision making. You will also provide assistance and work closely with our Senior Advisors Industrial Relations and Principal Industrial Relations.

You will be responsible for undertaking advocacy work, assisting with and representing the Department at the Industrial Relations Commission (IRC), including preparing and filing relevant documents with courts and commissions or providing instructions to engaged legal representatives to ensure matters progress in accordance with court requirements and timeframes

***About You**:
To be successful in this role you will possess a great blend of skills, including:

- Knowledge and understanding of applicable industrial and employment law, with experience in managing workplace complaints, conflict resolution, disciplinary matters, including representations in Industrial Relations Commission or Fair Work Commission.
- Experience in research and analysis to develop input to the identification, design and development of industrial relations services.
- A relevant degree or equivalent experience in Industrial Relations, Law majoring in Industrial and or Employment or a related field.
- Strong analytical skills, enabling you to interpret complex industrial relations issues effectively.
- Excel in communication and interpersonal skills, fostering relationships with stakeholders at all levels including external stakeholders such as union associations.
- Experience in the implementation of industrial relations frameworks.
- Experience with continuous improvement activities to deliver business outcomes.

***Looking for more information about the role?**

**Targeted Question**:

- _"Provide an example where you have given advice on requiring interpretation of an industrial instrument to a challenging employment matter that required balancing stakeholder needs with legal considerations"_

Salary Grade 7/8, with the base salary for this role starting at $106025 base plus superannuation

**Closing Date**:Friday, October 18th, 2024 at 10:00 am

**Careers at Department of Customer Service**
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

**Belong in our diverse and inclusive workplace**

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

**For more information, please visit**

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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