People Relations Advisor

5 months ago


Sydney, Australia JD Sports Full time

**WHO WE ARE**

Known best as the** **_'Undisputed King of Trainers'_**, JD Sports is one of the biggest and best global Sports Fashion brands across footwear and apparel.

Founded in 1981 in Greater Manchester, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we offer unparalleled service and style to all our consumers, striving to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.

In 2017, JD Sports first established itself within the Australian market and has since expanded to 60+ stores in NSW, VIC, QLD, WA, SA & TAS with many more to come

**THE ROLE**

And now, we are looking for a People Relations Advisor to join our People team, reporting into the People Relations & Well-being Manager.

As the People Relations Advisor, you will be managing employee relations, performance, remuneration, benefits, and compliance across health, safety, and well-being across the JD Sports Retail team. This role requires strong partnering with retail management to support team development, facilitate investigations and performance conversations, and provide expert advice on retail awards and legislative matters relevant to both the Australia & New Zealand market.

**People - General**
- Maintain policies, procedures, and training documentation
- Support development and implementation of People initiatives
- Conduct and track exit interviews
- Drive and report on performance reviews
- Support People team projects and partner with stakeholders
- Ensure store visits where required
- Respond to People Advice inbox within 24 hours
- Adhere to company standards and employment terms

**Employee Relations**
- Handle complaints and grievances as the first point of contact
- Conduct internal investigations and provide recommendations
- Advise managers and employees on People matters
- Manage documentation, reporting, and employee records
- Develop and conduct ER training sessions

**Performance Management**
- Address performance issues as the first point of contact
- Develop and train on performance management framework
- Manage disciplinary processes for fair outcomes
- Conduct performance management training
- Manage documentation and records

**Remuneration & Benefits**
- Assist with fairness testing and update salary documentation
- Manage retail bonus schemes and recommend new benefits
- Handle communication strategies for benefits

**Award Interpretation**
- Provide expert Award advice and monitor changes
- Develop cheat sheets for managers

**People Health, Safety & Well-being**
- Work on store risk audits with WHS and close gaps
- Roll out wellness initiatives and champion mental health
- Manage mental health and first aid training
- Ensure compliance with WHS policies and legislative requirements
- Identify and address workplace hazards and risks

**WHAT WE'RE LOOKING FOR**
- Minimum 2 years’ experience in an Advisor position
- Demonstrated experience managing employee relations issues and providing advice on performance management
- Demonstrated experience providing advice to managers and employees
- Experience interpreting the General Retail & Storage Services Award is preferred
- Experience working with NZ employment laws
- Previous experience within a retail environment
- Previous experience in a medium-large organisation
- Ability to multitask
- Previous experience designing and delivering training both face to face and online

**WHAT'S IN IT FOR YOU?**
- Monthly culture committee events
- Central CBD location
- Pre-pay day lunches
- Birthday leave
- Competitive Salary
- One month paid parental leave
- Referral bonus scheme
- Training and development to evolve and shape your career
- Opportunity to progress across all areas of the business including Retail, Support Office and our Distribution Centre
- Treat yourself with our attractive staff discount This can also be used for friends and family
- Access to our Employee Assistance Program & Mental Health champions

We are passionate about connecting with skilled and dynamic individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.

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